Black plate (15,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
In Brief 1-15
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
1. Driver and Passenger Displays
2. Fan
3. Power
4. AUTO (Automatic Operation)
5. PASS (Passenger ClimateControl)
6. Defrost
7. Air Delivery Mode 8. Temperature and Heated/
Ventilated Seat
9. Air Conditioning
10. Recirculation
11. Outside Air
12. Rear Window Defogger
See Dual Automatic Climate Control
System on page 8‑1.
Transmission
Automatic Transmission
Driver Shift Control (DSC) or Tap
Shift
Driver Shift Control (DSC) allows
shifting an automatic transmission
similar to a manual transmission.
DSC can be enabled through the
shift lever or the Tap Shift controls,
located on the back of the steering
wheel (if equipped). See Manual
Mode on page 9‑26.
Manual Transmission
Skip Shift (CTS‐V)
Under light acceleration, the
transmission will only allow shifting
from 1 (First) to 4 (Fourth). This
helps improve fuel mileage. Under
harder acceleration, Skip Shift is
disabled, and all gears are
available. See Manual Transmission
on page 9‑29.
Black plate (24,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
1-24 In Brief
The oil life system can also be reset
as follows:
1. Turn the ignition on with theengine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
See Engine Oil Life System on
page 10‑11.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. Only):
1-888-889-2438
Mexico: 01-800-466-0805 New vehicles are automatically
enrolled in the Roadside Service
program.
See
Roadside Service (U.S. and
Canada) on page 13‑7 orRoadside
Service (Mexico) on page 13‑9.
Roadside Service and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Service, and relay the
exact location to send help.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.
Black plate (13,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Instruments and Controls 5-13
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper‐resistant
odometer. The digital odometer will
read 999,999 if it is turned back.
If the vehicle needs a new odometer
installed, it must be set to the
mileage total of the old odometer.
If that is not possible, then it must
be set at zero and a label must be
put on the driver door to show the
old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can record the
number of kilometers or miles
traveled for up to two trips.The trip odometer is part of the
Driver Information Center (DIC); for
more information see
Driver
Information Center (DIC) on
page 5‑27.
For vehicles that have the
navigation system, see the
navigation manual for more
information.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Notice: If the engine is operated
with the tachometer in the shaded
warning area, the vehicle could
be damaged, and the damages
would not be covered by the
vehicle warranty. Do not operate
the engine with the tachometer in
the shaded warning area.
The CTS-V tachometer has tracer
lights that follow the movement of
the tachometer indicator. The tracer
lights also flash when it is time to
up-shift to avoid the engine speed limit. See
Automatic Transmission
on page 9‑25 orManual
Transmission on page 9‑29 for more
information.
Fuel Gauge
When the ignition is on, the fuel
gauge indicates how much fuel is
left in the tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
Black plate (30,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
9-30 Driving and Operating
Notice:If you skip more than one
gear when you downshift, or if
you race the engine when you
release the clutch pedal while
downshifting, you could damage
the engine, clutch, driveshaft or
the transmission. Do not skip
gears or race the engine when
downshifting.
If the vehicle speed drops below
32 km/h (20 mph), or if the engine is
not running smoothly, downshift to
the next lower gear. You may have
to downshift two or more gears to
keep the engine running smoothly
or for good performance. Up-Shift Light
Vehicles with a manual transmission
have an up-shift light on the
instrument panel. This light shows
when to shift to the next higher gear
for the best fuel economy.
When this light comes on, you can
shift to the next higher gear if
weather, road, and traffic conditions
allow. For the best fuel economy,
accelerate slowly and shift when the
light comes on.
While you accelerate, it is normal for
the light to go on and off if you
quickly change the position of the
accelerator. Ignore the light when
you downshift.CTS-V vehicles use tracer lights
around the outside of the
tachometer as a performance
up-shift light. These tracers flash to
indicate when to shift to the next
higher gear to avoid the engine
speed limit. See
Tachometer on
page 5‑13 for more information.Skip Shift (CTS-V)
Under light acceleration, the
transmission will only allow you to
shift from 1 (First) to 4 (Fourth).
Shifts from 1 (First) to 2 (Second) or
3 (Third) are not allowed. This helps
improve fuel mileage.
Under harder acceleration, Skip
Shift is disabled, and the driver has
all gears available.
Black plate (4,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑16. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle on
page 3‑31.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11‑17.
Notice: Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the
fluids, reservoir caps,
or dipsticks.
Hood
To open the hood:
1. Pull the hood release lever with this symbol on it. It is inside the
vehicle on the lower side of the
instrument panel.
2. Go to the front of the vehicle and
find the secondary hood release
lever. The lever is under the
front edge of the grille near the
center. Lift the release lever up
and raise the hood.
Before closing the hood, be sure all
the filler caps are on properly. Then
pull the hood down and close it
firmly.
Black plate (11,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Vehicle Care 10-11
certification mark indicates that the
oil has been approved to the dexos1
specification.
Notice:Failure to use the
recommended engine oil or
equivalent can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W-30, 10W-40, or 20W-50.
Cold Temperature Operation: In an
area of extreme cold, where the
temperature falls below −29°C
(−20°F), an SAE 0W-30 oil may be used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct
specification. See
“Specification”
earlier in this section.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
Black plate (2,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1-800-458-8006. In
Canada, call the Canadian Cadillac
Customer Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Black plate (4,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
13-4 Customer Information
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5.
Customer Assistance
Offices (U.S. and Canada)
Cadillac encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From U.S. Virgin Islands:
1-800-496-9994