Page 216 of 478

Black plate (28,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
7-28 Infotainment System
have been completely recorded are
stored to the HDD. Incomplete
tracks are discarded.
Re-recording Audio CDs
If a CD has already been recorded,
the radio system will not record the
contents again. If a partially
recorded CD is selected for
recording, only those songs that are
not already on the HDD will be
recorded.
Audio CD Song, Artist, Album,
and Genre Information
Radios with HDD contain a
Gracenote
®Database that the radio
uses to determine the song, artist,
album, and genre information. The
Gracenote Database allows the
radio to record an audio CD to the
HDD and store the content using
song, artist, album, and genre
information. Newly released audio CDs as well
as some less common audio CDs
may not be found in the Gracenote
Database stored on the HDD.
If these audio CDs contain CD-text,
the radio will use the CD-text
information when recording the
content to the HDD. If an audio CD
is not found in the Gracenote
Database and it does not have
CD-text information, the radio will
record the audio CD with all song,
artist, album and genre names as
“NO INFO.”
Songs recorded with
“NO INFO”to
the HDD will be hard to sort,
identify, and select. To make HDD
navigation easier, CDs with “NO
INFO” can first be converted to MP3
format with Tag information on a
home computer and then recorded
to the HDD from an MP3 disc or
USB device. Occasionally, the radio may find
more than one match in the
Gracenote Database for an audio
CD that has been recorded. If this
happens, the radio will display
“Multi-Hit”
for the name information
when the songs are selected from
the HDD. With a “Multi-Hit”song
playing, press the button below the
EDIT tab to bring up the list of
multiple names found in the
Gracenote Database. Use the
MENU/SELECT knob to highlight
and select the correct name for the
“Multi-Hit” recorded CD.
The Gracenote Database stored on
the HDD can be updated so that it
includes name information for more
recently released audio CDs. See
your dealer for more information on
Gracenote Database updates for the
HDD radio.
Page 457 of 478

Black plate (1,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor. Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Page 458 of 478

Black plate (2,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
14-2 OnStar
Press the OnStar Emergency button>to get a priority connection to an
Emergency Advisor available
24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Press
>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
The OnStar mapping database is
continuously updated. Visit
www.onstar.com for coverage maps.
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Page 461 of 478

Black plate (5,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or press
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,