2013 BMW X1 Owner's Manual

ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
TeleService
General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
Different variants of TeleService may be imple‐
mented in the vehicle. The following condi‐
tions must always be met:
▷Wireless reception is available.▷The ignition is switched on.▷A current ConnectedDrive subscription or
a vehicle equipped with intelligent Emer‐
gency Request.Concierge service
General information The Concierge service offers information on
events, gas stations, and hotels, and provides
phone numbers and addresses. Hotels can be
booked directly using the Concierge service.
The Concierge service is part of the optional
Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
Concierge service. Phone numbers and ad‐
dresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 212.
Roadside Assistance At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 80.
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Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 80.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
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▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps
1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.
Remote Services
With Remote Services, a connection can be
established between a mobile phone and the
vehicle. This connection can be used, for ex‐
ample, to lock and unlock the vehicle.
Depending on the vehicle, additional functions
may be available.
To be able to use the functions, the My BMW
Remote app must be downloaded. Operation
takes place via the app.
Alternatively, the functions can also be used
via the ConnectedDrive Hotline.
The operating instructions for the My BMW
Remote app can be found on the Connected‐
Drive portal or at www.bmw.com.
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Mobility
In order to always ensure your mobility, you will find important information on operating fluids,wheels and tires, maintenance and Roadside Assistance in the following.Online Edition for Part no. 01 40 2 911 269 - VI/13

RefuelingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
General information Refuel promptly
At the latest, refuel at a range below
30 miles/50 km; otherwise, the engine function
is not ensured and damage may occur.◀
Notes Switch off the engine before refueling
Always switch off the engine before refu‐
eling; otherwise, fuel cannot be added to the tank and a message will be displayed.◀
Observe when handling fuel▷Take all precautionary measures and
observe all applicable regulations
when handling fuel.▷Do not carry any spare fuel containers in
your vehicle. They can develop a leak and
cause an explosion or cause a fire in the
event of an accident.◀Fuel cap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached
to the fuel filler flap.
Closing
1.Fit the fuel cap and turn it clockwise until
you clearly hear a click.2.Close the fuel filler flap.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be
closed properly and fuel vapors can escape.◀
A message is displayed if the cap is loose or missing.
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