
272
MobilityGiving and receiving assistance
Giving and receiving assistance
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehi cle, for example due to
the special options or national-market version
selected. This also app lies to safety related
functions and systems.
Emergency Request
Requirements
> Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
> The Emergency Request system is
operable.
Only press the SOS button in an emergency. For technical reasons, the Emergency
Request service canno t be guaranteed
for the most unfavorable conditions. <
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deacti vated, it is no longer
possible to make Emergency Requests.
It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1. Briefly press the cover flap to open.
2. Press the SOS button until the LED in the
button comes on.
> The LED comes on: the Emergency
Request has been triggered.
If the circumstances a llow, remain in the
vehicle until the voice contact has been
established.
> The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the
current position of your vehicle, if it can be
determined.
> If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
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Giving and receiving assistance
Mobility
Starting the engine
1.
Start the engine of the donor vehicle and
allow it to run for a fe w minutes at slightly
increased idle speed.
2. Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes be fore another attempt
in order to allow the discharged battery to
recharge.
3. Let the engines run for a few minutes.
4. Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have th e battery checked and
recharged.
Never use spray fluids to start the
engine. <
Tow-starting, towing away
Observe the applicable laws and
regulations for tow-starting and towing
vehicles.<
Do not transport any passengers other
than the driver in a vehicle that is being
towed. <
Using a tow fitting
The screw-in tow fitting must always be carried
in the car. It can be sc rewed in at the front or
rear of the BMW.
Coupe: it is stored in the onboard vehicle tool kit
underneath the cover on the right-hand side of
the trunk, refer to page 266.
Convertible: it is stored in the onboard vehicle
tool kit underneath the trunk floor, refer to
page 266.
Use only the tow fitting provided with the
vehicle and screw it a ll the way in. Use the
tow fitting for towing on paved roads only. Avoid
lateral loading of the tow fitting, e.g. do not lift
the vehicle by the tow fitting. Otherwise, the
tow fitting and the vehicle could be damaged. <
Access to screw thread
Release the cover panel in the bumper:
Press on the upper part of the cover panel.
Front
Rear
Being towed
Make sure that the ignition is switched on,
refer to page62; otherwise, the low-beam
headlamps, tail lamps, turn signal indicators and
windshield wipers may be unavailable.
Power steering assistance is not available when
the engine is not running. Thus, braking and
steering will require in creased effort. Active
steering is not active an d it will be necessary to
turn the steering wheel further. <
Manual transmission
Gearshift lever in neutral position.
Automatic transmission
Selector lever in position N.
Changing selector lever positions, refer to
page65.
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MobilityGiving and receiving assistance
Do not exceed a towing speed of 45 mph
or 70 km/h and a towing distance of
90 miles/150 km; otherwise, the automatic
transmission may be damaged. <
Sport automatic transmission with
double clutch
Make sure that the parking lock P is not
engaged; otherwise, the rear wheels are
immobilized.
When using the car wash function, refer to
page 263, note that the parking lock P is
engaged automatically after approx.
30 minutes, blocking the rear wheels.
In the event of an electrical malfunction or if the
vehicle must be towed for more than approx.
20 minutes, unlock the parking lock manually,
refer to page 70.<
When towing, do not exceed a maximum
speed of 30 mph or 50 km/h and a maxi-
mum distance traveled of 30 miles/50 km; oth-
erwise, the transmission may be damaged. <
Towing methods
Do not lift the vehicle by a tow fitting or
body and chassis parts; otherwise,
damage may result. <
With a tow bar
The towing vehicle must not be lighter
than the towed vehicle; otherwise, it may
be impossible to maintain control. <
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an angle,
please observe the following:
> Clearance and maneuvering capability will
be sharply limited during cornering.
> The tow bar will generate la teral forces if it is
attached offset.
Attach the tow bar to the tow fittings only,
as attaching it to othe r parts of the vehicle
could result in damage.<
With a tow rope
When starting off in the towing vehicle, make
sure that the tow rope is taut.
To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Attach the tow rope to the tow fittings only, as
attaching it to other parts of the vehicle could
result in damage. <
With a tow truck: vehicle without xDrive
Manual and automatic transmission:
Sport automatic transmission with
double clutch:
Have the BMW transported with a tow truck
with a so-called lift bar, or on a flatbed.
Do not tow the vehicle with just the rear axle
raised as this may cause the steering to turn.
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Giving and receiving assistance
Mobility
With a tow truck: vehicle with xDrive
Do not tow a BMW with xDrive with just
the front or rear axle raised; otherwise, the
wheels could lock up and the transfer case
could be damaged. <
Have the BMW transported on a flatbed surface
only.
Tow-starting
Avoid tow-starting the vehicle whenever possi-
ble; instead, jump start the engine, refer to
page 274. Vehicles with a catalytic converter
should only be tow-star ted when the engine is
cold, vehicles with an automatic transmission or
Sport automatic transmission with double
clutch cannot be tow-started at all.
1. Switch on hazard warning flashers, comply
with local regulations.
2. Switch on the ignition, refer to page 62.
3. Shift into 3rd gear.
4. Have the vehicle tow-st arted with the clutch
depressed and slowly release the clutch.
After the engine starts, immediately
depress the clutch completely again.
5. Stop at a suitable location, remove the tow
bar or rope and switch off the hazard
warning flashers.
6. Have the vehicle checked.
With xDrive: do not activate Hill Descent
Control HDC when the vehicle is being
tow-started, page 99.<
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281
Te c h n i c a l d a t a
Reference
Weights
Coupe
328i328i
xDrive335i335i
xDrive
Approved gross weight
> with manual transmission lbs/kg 4, 288/1,945 4,508/2,045 4,486/2,035 4,663/2,115
> with automatic transmission lbs/kg 4, 354/1,975 4,553/2,065 4,508/2,045 4,685/2,125
Load lbs/kg 882/400 882/400 882/400 882/400
Approved front axle load lbs/kg 2,061/935 2,227/1,010 2,172/985 2,326/1,055
Approved rear axle load lbs/kg 2, 425/1,100 2,447/1,110 2,469/1,120 2,513/1,140
Approved roof load capacity lbs/kg 165/75 165/75 165/75 165/75
Trunk capacity cu ft/ liters15.5/440 15.5/440 15.2/430 15.2/430
335is
Approved gross weight
> with manual transmission lbs/kg 4,497/2,040
> Sport automatic transmis-
sion with double clutch lbs/kg 4,519/2,050
Load lbs/kg 882/400
Approved front axle load lbs/kg 2,183/990
Approved rear axle load lbs/kg 2,513/1,140
Approved roof load capacity lbs/kg 165/75
Trunk capacity cu ft/ liters 15.2/430
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ReferenceTechnical data
Convertible
Capacities
328i335i335is
Approved gross weight
> with manual transmission lbs/kg 4,707/2,135 4,817/2,185 4,839/2,195
> with automatic transmission lbs/kg 4,773/2,165 4,839/2,195 –
> Sport automatic transmis-
sion with double clutch lbs/kg – – 4,872/2,210
Load lbs/kg 838/380 838/380 838/380
Approved front axle load lbs/kg 2,138/970 2,205/1,000 2,227/1,010
Approved rear axle load lbs/kg 2,646/1,200 2,646/1,200 2,646/1,200
Approved roof load capacity lbs/kg – – –
Trunk capacity cu ft/ liters7.4-12.4/
210-350 7.4-12.4/
210-350 7.4-12.4/
210-350
Notes
Fuel tank US gal/liters approx. 16.1/61 Fuel recommendations:
page233
including reserve of US gal/liters approx. 2.1/8.0
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291
Everything from A to Z
Reference
Automatic recirculated air
control AUC 117
Automatic Service Request 227
Automatic transmission with
Steptronic 65
– interlock 65
– overriding selector lever
lock 67
– shiftlock, refer to Changing selector lever position 65
– sport program 66
– towing 275
– tow-starting 275
AUTO program for automatic climate control 116
AUX-In connection 125,189
Available services 228
Average fuel consumption 85
– setting the units 88
Average speed 85
Avoid highways in
navigation 155
Avoiding unintentional alarms 39
Axle loads, refer to Weights 281
B
Backing up the music
collection 188
Backrest contour, refer to Lumbar support 50
Backrests, refer to Seat adjustment 49
Backrest width adjustment 50
Back seats
– refer to Rear seats 52
Bag holder 129
Band-aids, refer to First aid pouch 273
Bar, refer to Towing
methods 276 Base plate for telephone or
mobile phone
– refer to Snap-in adapter 211
– refer to Snap-in adapter in the center armrest storage
compartment 124
Bass, tone control 167
Battery 270
– charging 270
– disposal 41,271
– jump starting 274
– remote control 32
– replacing 270
– temporary power failure 270
Battery renewal
– remote control 41
– remote control for vehicle 41
Being towed 275
Belt hand-over 54
– pinch protection system 55
Belts, refer to Safety belts 54
Belt tensioner, refer to Safety
belts 54
Beverage holders, refer to Cupholders 125
Black ice, refer to Outside temperature warning 83
Blinds, refer to Roller
sunblinds 124
Blower, refer to Air volume 117
Bluetooth, activating/ deactivating 201
Bluetooth audio 192
– disconnecting an audio connection 195
– pairing device 193
– playback 194
– unpairing device 195
– what to do if … 195
BMW Assist 224
– updating 228
BMW Homepage 4
BMW Info 218
BMW Maintenance
System 260
BM
W Online 226 BMW webpage
4
Bottle holders, refer to
Cupholders 125
Brake Assist, refer to Dynamic Brake Control DBC 97
Brake fluid, refer to Service requirements 88
Brake Force Display 106
Brake lights
– brake force display 106
Brake pads 136
– breaking in 136
Brake pedal, refer to Braking safely 138
Brake rotors 139
– brakes 136
– breaking in 136
Brakes
– ABS 97
– BMW Maintenance System 260
– brake force display 106
– breaking in 136
– parking brake 64
– service requirements 88
Brakes, refer to Braking safely 138
Brake system 136
– BMW Maintenance System 260
– breaking in 136
– disc brakes 139
Breakdown services, refer to Roadside Assistance 273
Breaking in the clutch 136
Breaking in the differential, refer to Engine and
differential 136
Break-in period 136
Brightness of the Control
Display 95
Bulb changing, refer to Lamps and bulbs 266
Button for starting the engine, refer to Start/Stop button 62
Buttons on the steering
wheel 13
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ReferenceEverything from A to Z
C
Calendar219
– displaying appointment 219
– selecting calendar day 219
California Proposition 65 warning 6
Call
– accepting 205
– ending 205
– muting the microphone 207
– rejecting 205
Calling, refer to Phone numbers, dialing 206
Calling, refer to Telephone owner's manual
Calls
– with multiple parties 206
Can holders, refer to
Cupholders 125
Capacities 282
Capacity of the trunk 281
Car battery, refer to Vehicle battery 270
Car care, refer to Care 262
Care 262
– automatic car washes 262
– care products 263
– carpets 264
– chrome parts 264
– displays 265
– fine wood parts 264
– headlamps 263
– leather 263
– light-alloy wheels 264
– paintwork 263
– plastic parts 264
– retractable hardtop 262
– rubber seals 264
– safety belts 264
– sensors and cameras 265
– upholstery and cloth trim 264
Cargo, securing 140 Cargo loading
139
– securing cargo 140
– stowing cargo 140
– vehicle 139
Car jack
– jacking points 270
Car key, refer to Integrated key/remote control 32
Car phone
– installation location, refer to Center armrest 124
– refer to separate Owner's Manual
Car phone, refer to
Telephone 200
Car radio, refer to Radio 169
Catalytic converter, refer to Hot exhaust system 138
CD
, audio playback 178
CD player 178
– controls 166
– fast forward/reverse 180
– random sequence 179
– selecting a track 178
– switching on/off 166
– tone control 167
– volume 166
Center armrest 124
Center brake lamp
– replacing bulb 269
Center console, refer to
Around the center
console 16
Central locking
– from inside 36
– from outside 33
Central locking system 33
– comfort access 40
– hotel function 37
– setting unlocking
characteristics 34
Changes, technical, refer to For your own safety 5
Changing bulbs, refer to Lamps and bulbs 266Changing gears
69
Changing the language on the
Control Display 95
Changing the measurement units on the Control
Display 88
Changing wheels 269
Chassis number, refer to
Engine compartment 255
Check Control 92
Child restraint fixing system
LATCH 59
Child restraint systems 58
Child seats, refer to
Transporting children
safely 58
Cigarette lighter, refer to Lighter 126
Cleaning headlamps 73
– washer fluid 74
Cleaning your BMW, refer to Care 262
Climate control
– automatic air distribution 116
Clock 83
– 12h/24h mode 91
– setting the time and date 91
– setting time 90
Closing
– from inside 36
– from outside 33
Clothes hooks 125
Cockpit 12
Cold start, refer to Starting t
he
engine 63
Comfort Access 40
– replacing the battery 41
Comfort area, refer to Around the center console 16
Compartment for remote control, refer to Ignition
lock 62
Compass 122
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