A
Accessories 266
Active rollover p rotection system ... .. . 127
Retract ing ro llover p rotection . .. .. .. . 128
AC (automatic climate control) . .. .. .. .. 70
Adapt ive cr uise con trol ...... .. .. .. .. .. 9 2
C leaning sensors/camera . ... .. .. .. . 193
M essages . . . . . . . . . . . . . . . . . . . . . . . . . 99
Request for driver intervention . . . . . . . . 97
Sett ing the driving program .. .. .. .. .. 97
Ad apt ive light ............. .... .. .... 52
Adapt ive Lig ht (defect ive) .... ... . ... .. 22
Adding Eng ine coolant ........... .. .. .. ... 214
Eng ine oil .. ............. .... .. ... 212
W indshield washer fluid ... .. .. .. .. . 221
Additiona l accessories
Add it ives 26
6
E ng ine oi l .. ............. .... .. .. . 212
Ad justab le steer ing column .. .. .. .. .. .. 74
Ad justing
Ai r distribution (automatic climate con-
trol) ... .. .. .. .... .. .... ... .. .. .... 7 1
Instrument illum inat ion ... .. .. .. .. .. 55
Steer ing colum n .......... .. .. .. .. .. 74
Temperature (automat ic climate co ntrol) 71
A irbag
War ning/indicator lights ... .. .. .. .. .. 20
A irbag system . . . . . . . . . . . . . . . . . 137, 1 56
A dva nced A irbag Sys tem ... .. .. .. .. . 141
A dvanced Airba g Sys tem components . 14 4
Care ... .. .. .. .. .. .. .... ... .. .. ... 150
C hildren ... .. .... .... ... .. .. .. ... 159
Ch ild restra ints ........... .... .. .. . 160
Components (front airbags) .. .. .. .. . 144
Da nger of fitti ng a child safety seat on
the front passenger seat . ...... ... .. 138
D isposal ... ... .. .. ...... .. .. .. .. . 150
F ront airbags . . . . . . . . . . . . . . . . 14 1, 1 42
H ow do the fron t airbags wo rk? . .. .. . 14 6
H ow many airbags does my ve hicl e
have? ... .. .. ... .. ..... ... .. .. ... 14 4
H ow t he Advanced Airbag System com
ponents work together . . . . . . . . . . . . . 145
Important safety instructions on the knee airbag system . . . . . . . . . . . . . . . . 154
Important th ings to know ...... ... .. 137
Inde x 269
Indicator lig ht ... .. . .. .. ..... ... .. 14 8
Knee a irbags ... .... . ... ...... ... .. 152
Monito ring . . . . . . . . . . . . . . . . . . . . . . . 148
PASSE NGER AIR BAG OFF light ..... .. 148
Repairs ... .. .. .. .... ............. 150
Safety instructions .. .............. . 150
S ide a irbags ... .. .. . .. .... .... .. .. 155
Weight-sensing mat ............... 159
When must t he sys tem be inspected? . 1 48
all-wheel drive .. .. ................. 181
A lloy whee ls .. .... .. . .. .. ..... ... .. 195
All wheel d rive
Winter tires . .. .. .... ........... .. 23 7
A lternator
refer to Generator . . . . . . . . . . . . . . . . . . 17
Anti -free ze
refer to Eng ine coolant system ... .. .. 214
A nti- lock b rak ing system ............. 176
Warning/ind ica tor lights ........ .. .. . 19
Anti-slip reg ulation .. .. .. ...... .... . 176
Anti-theft a la rm warning system ... .. .. . 31
Anti-theft systems El ec tronic immob ilizer .......... .... . 37
Arm rest ...... .. .. ................. . 64
Asht ray . ... .. .. .... . ... ...... ... .. . 65
Aste risk
What does it mean w hen so mething is
m ark ed w it h an aster is k? . . . . . . . . . . . . . . 6
Audi braking guard
refer to brak ing guard ............. .. 92
Audi drive select ..... . .. .. ..... ... .. 104
Description .... .. ................. 104
Dynam ic steering ..... ............. 104
Setting the driv ing mode . ....... .. .. 105
S po rt d iffe rential ................. . 104
Audi Se rvice Repair Manuals and Litera-
ture ....... .. .. .. ................. 264
A UTO
A utomat ic climate control .... ... .. .. . 71
Automatic hea dlights ... .... ... .. .. . 52
Auto Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Automat ic be lt retractor ............. 133
A utoma tic car wash
refer to Washing . . . . . . . . . . . . . . . . . . 190
•
•
274 Index
Tank system ..... ..... ... .. .. .... .. 21
Unlocking the fue l filler flap by hand 205
F ue l filler flap
Un lock ing the fue l filler flap by hand 205
Fuses Assignment . . . . . . . . . . . . . 251, 252, 253
Replacing .. ................ ... ... 251
G
Garage door opener (Homel ink) 114
Gas discharge lamps ... ... .. .. .. .. .. . 254
Gauges Eng ine coolant temperature .. .. .... .. 10
F uel gauge .............. .. .. .. .. .. 12
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 11
Ge ne ral illustration
I nst ruments and controls . . . . . . . . . . . . . 8
Generator Warn ing/ indicator lights ..... .. .. .. .. 17
Glossary of t ire and loading termino logy 223
Glove compartment .................. 67
GPS controlled clock .................. 12
Gross Veh icle Weight Ra ting (GVWR) .. . 26 1
H
Headlig hts
C leaning system .................... 57
D efect ive . . . . . . . . . . . . . . . . . . . . . . . . . 21
H eadlight range control defective ... . . 22
Left hand drive, right hand drive ..... . . 54
Travel mode . . . . . . . . . . . . . . . . . . . . . . . 54
H eadlight washer reservo ir ........... 221
H ead restraints . . . . . . . . . . . . . . . . . . . . . 121
Adjusting . . . . . . . . . . . . . . . . . . . . 64, 121
H eated
exterior mirrors . . . . . . . . . . . . . . . . . . . . 55
rear window ............. .... .... .. 71
seats .. .. .. ............. .. .. .. ... . 71
windshie ld washer spray nozzles .. .. . . 57
Heating ..... ... .. ..... ... .. .. .... .. 69
H eavy clothing and safety belts . .. .. .. . 13 2
H igh beam . .... ........... .. .. .... .. 53
H igh voltage warning label .. .. .... .. . 261
H ill descent co ntrol ............. ..... 88
Homelink (remote contro l) . . . . . . . . . . . 114 Hood
Opening 207
Re lease lever . ... ... .. ..... ... .. .. 207
Hor n ............................... 8
How are child restraint system anchors re-
lated to child safety ................. 172
How many airbags does my vehicle have? 144
How often should I check my tire pres-
s u res? . .. .. .. .. .. .. ............. .. 229
How safety belt pretens ioners work .... 135
Hydrop laning ..... ... .. ..... ... .. .. 232
I
Ign it ion
switching on/off .. .. ... ..... ... .. .. . 74
Ign it ion key
E mergency unlock ing ........... .. .. . 34
Ign it ion lock .. .. .. ............. .. .. . 74
Indicator light ..................... 18
Malfunction . . . . . . . . . . . . . . . . . . . . . . . 22
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 12
Impo rtant t hings to do before d rivi ng .. 118
Improperly worn safety belts .......... 135
Indicator lights .... .. ... ..... ... .. .. . 13
Airbag system ... .. .... .... ... .. .. 148
Dynam ic steering .............. .... 180
PASSENGER AIR BAG OFF . . . . . . . . . . . 148
also refer to Warning/ind icator lights .. 13
Infant seats . ..... .. ... ..... ... .. .. 164
Installing child safety seats Safety be lts ..... ............. .... 168
Instruments Adjusting the light ing ............... 55
Instruments and controls ... ... .. .. .. . 10
General illustration . . . . . . . . . . . . . . . . . . 8
Inte rior l ights
F ront ... .. .. .. .. ............... ... 55
Rear ... .. .... .. .. .... . ..... ... .. . 55
Intermittent (windshield w ipers) ....... 57
J
Jump-starting 255
Jumper cables ..... ... .. ..... .... . .. 256
K
Key ... .... .. .. .... .. .... ... .. .. .... 32
Battery rep lacement ... ... .. .. .. .. .. 33
Check light ..... ...... ... .. .. .. .... 33
Emergency key . . . . . . . . . . . . . . . . . 32, 76
Ignition/engine on/off ............... 74
Key replaceme nt . . . . . . . . . . . . . . . . . . . 32
Mechanical key . . . . . . . . . . . . . . . . . 32, 33
removing . . . . . . . . . . . . . . . . . . . . . . . . . 76
u nl ocking/ locking . . . . . . . . . . . 34, 35, 36
Kick-down . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Knee airbags .... .. ..... ... .. .. .. ... 152
Descript io n ..... .. .... ... .. .. .. ... 152
How t hey work . ... .... ... .. .. .. ... 153
Important safety instructions . . . . . . . . 154
L
Lane Change Ass istant
refer to side assist ..... ... .. .. .. .. . 10 1
L ap time r .. .. .... ......... .... .. .. .. 28
E v a lu ating times . . . . . . . . . . . . . . . . . . . 29
Pausing tim ing . .. ..... ... .. .. .. .. .. 28
Starting ... .. .. ...... ... .. .. .. .... 28
L A T CH .. .. ...................... .. 172
D escr ip ti on ..... ......... .... .. .. . 173
I ns tall ing a chi ld res traint ........... 174
L ocat ion . . . . . . . . . . . . . . . . . . . . . . . . . 17 3
M ounting and releasing the ancho rage
hook . ..... .. ... ..... ... .. .. .. ... 174
L aunch Cont ro l Program .............. 90
Leather . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
C leaning . ................ ...... .. 199
L eaving home . . . . . . . . . . . . . . . . . . . . . . . 53
L eft ha nd d rive . ........... .. .. .. .... 54
Lifting jack .. ............. .... .. ... 248
L ifting vehicle .. .. .. .... ... .. .. .. ... 259
Light adapt ive light ...... ...... .. .. .. .. .. 52
Com ing/ Leavi ng home ............... 53
D aytime r unning lig hts . . . . . . . . . . 52, 53
E xterior lighting . . . . . . . . . . . . . . . . 5 2, 53
I nter ior/reading .. ..... ... .. .. .. .. .. 55
L ow beam . ... .... .... ... .. .. .. .... 52
Rear fog lights . . . . . . . . . . . . . . . . . . . . . 52
Side marker lights . . . . . . . . . . . . . . . . . . 52
Travel mode . . . . . . . . . . . . . . . . . . . . . . . 54
Inde x 275
Light/ rain senso r
Head lights . ... .... . ... ...... ... .. . 52
Intermittent (w indshie ld w ipers) ... .. . 57
Sensor defective . . . . . . . . . . . . . . . . . . . . 22
L ights
E mergency flashe rs . . . . . . . . . . . . . . . . . 54
Hig h beam . ..... ... .. .. ..... ... .. . 53
Turn signals ... .. .. .. ... ..... ... .. . 53
Locking Re ar li d ... .... .. .. . ............... 37
Locking/unlock ing
at the lock cylinder . . . . . . . . . . . . . . . . . . 36
by remote control . . . . . . . . . . . . . . . . . . 34
with t he centra l locking sw itch ... .. .. . 35
wi th t he conve nien ce key .......... .. . 35
Low beams . . . . . . . . . . . . . . . . . . . . . . . . . 52
Lower anchorage locator button ... .. .. 173
Lower universal a nc horage bars (Canada) 172
Lower universal anchorages (Canada) 172
Luggage Stow ing . ... .... .. . .. .. ..... ... .. 124
Luggage compartm ent . . . . . . . . . . . . . . . . 67
En larging . .. .. .. ................. . 67
Li d ............................... 37
L oad ing ... .. .... .. . .. .. ..... ... .. 124
S ki sack ... .. .... .. . .. .. ..... ... .. . 68
Tie-downs . . . . . . . . . . . . . . . . . . . . 68, 125
Luggage compar tment l id
E mergency un lock ing .. ......... .. .. . 38
Lumbar support . . . . . . . . . . . . . . . . . . . . . 62
M
Maintenance .. .. .. .... ........... .. 264
Malfunc tion Ind icator Lamp (MIL) . . 20, 29
Matte finish paint ................... 192
Mechan ica l key . . . . . . . . . . . . . . . . . . 32, 33
Memo ry func tion . . . . . . . . . . . . . . . . . . . . 64
Mileage Average ................ ........... 25
Instantaneous ... .. . .. .... ...... .. . 25
Mirrors Adjusting the exterior mirrors . . . . . . . . . 5S
Compass .. .. .. .. ................. . 59
dimming .. ... .... ........... ...... 56
Vanity mir ro rs .... ........... ...... 57
Monitoring the Advanced Airbag System 148
•
•
Power windows . . . . . . . . . . . . . . . . . . . . . . 39
M alfunctions ............ .. .. .. .... 40
Pr egnant wome n
Special considerations when weari ng a
safety belt . . . . . . . . . . . . . . . . . . . . . . . 134
Proper occupa nt seat ing posit ions ..... 119
Proper safety belt position . . . . . . . . . . . . 134
Prop er seat ing position
Front passenger .......... .... .. .. . 120
Occupants .. .. ........... .. .. .. ... 119
Rear passengers ............ .. .. ... 121
Q
Qua rtz clock . ............. .... .. .. .. 12
q uattro ®
refer to all-wheel dr ive .... .. .. .. .. . 18 1
Question What happens to unbelted occupants? 130
Why safety belts? . . . . . . . . . . . . . . . . . 129
R
Radiator fan
216
R ain /light sensor
H eadlights . . . . . . . . . . . . . . . . . . . . . . . . 52
I ntermittent (windshield wipers) . ... .. 57
Sensor defective . . . . . . . . . . . . . . . . . . . . 22
Reading lights ............. .... .. .. .. 55
Rear fog lights . . . . . . . . . . . . . . . . . . . . . . 52
Rear lid
Escape hand le . .......... .. .. .. .... 38
Opening and closing ............ .. .. 37
R ear light
Defective . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear view camera Parking mode 1 ........... ... ... .. 11 1
P ark ing mode 2 ....... ... .. .. .. .. . 112
Rear view mirror . . . . . . . . . . . . . . . . . . . . . 56
Rear window heating ....... .. .. .. .. .. 71
Recirculation mode (automatic climate
control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Refuelling . .. ............. .... .. .. . 204
Release lever for hood ........ .. .. .. . 207
Remote control
H omelink . . . . . . . . . . . . . . . . . . . . . . . . 114
Index 277
Remote control key . . . . . . . . . . . . . . . . . . . 32
Personalizing .. .... . ............ .. . 32
un locking/loc king .. . .. ........ .. .. . 34
Remote rear lid release .......... .. .. . 37
Repair ma nuals .. .. .. . ... ...... ... .. 264
Repairs Airbag system ... .. . .......... .. .. 150
Replacement key . . . . . . . . . . . . . . . . . . . . 32
Rep lacing bulbs . .. .... ............. 254
Replacing tires and wheels ........ .. .. 234
Replacing wiper blades ............. .. 58
Reporting Sa fety Defects ............. 126
Reset button . . . . . . . . . . . . . . . . . . . . . . . . 12
Retractor ......... .. ............... 133
Right hand drive . . . . . . . . . . . . . . . . . . . . . 54
Rims Cast alloy ..... ...... ............. 195
Rollbar
refer to Active rollover protection sys-
tem ......... ... .. ..... .......... 127
s
SAFE .. .. .. .. .. .. .. .. ... ...... .... . 12
Safe driving habits ... . .. ........ .. .. 118
Safety belt position .. . .. .. ..... ..... 134
Safety belts wo rn by pregnant women . 134
Safety be lt pretensioner ............ .. 135
Serv ice and disposal .............. . 136
Safety belts ... .... .. . .. .......... .. 132
Be lt positioner . ...... ............. 132
Cleaning .. .. .. .. ... ............ .. 200
Danger to passengers who do not wear a
safety belt .. .. .... .......... ..... 130
Fastening ... .. .... .......... ..... 133
Improperly worn ................. . 135
Not worn ... .. .. ... ............ .. 130
Safety belt position ... ......... .. .. 134
Safety instructions . ... ......... .. .. 132
Securing child safety seats .......... 168
Specia l considerations for pregnant
women ..... .. ...... ............. 134
Unf astening ... .. ... ............ .. 135
Warning/indicator light ........... .. 129
Warning light . . . . . . . . . . . . . . . . . . . . . . 17
WhyYOUMUSTwearthem ......... . 129
Worn proper ly . . . . . . . . . . . . . . . . . . . . 131
•
•
278 Index
Safety belt warning light
Safety compliance sticker ....... .. .. .
Safety equipment .......... .. .. .. .. .
Safety features for occupant restraint and 129
261
118
protection ... ................ ..... . 118
Safety guidelines Seats .. ... ................... ... .. 61
Safety instructions
Engine compartment ............... 207
for using child safety seats ..... .. ... 161
for using safety belts ...... .. .. .. .. . 132
Monitoring the Advanced Airbag Sys-
tem . .. .. .. ............. .. .. .. .. . 150
Seat adjustment
Head restraints ............... .... 121
Seat belts
refer to Safety belts ........ ... .... . 129
Seat heating . . . . . . . . . . . . . . . . . . . . . . . . 71
Upper cabin heating . . . . . . . . . . . . . . . . . 72
Seating capacity ............... .. ... 129
Seating position Driver . .. ................. .. .... . 119
Front passenger .......... .. .. .... . 120
H ow to adjust the front seats ... ..... 120
Incorrect seat position . . . . . . . . . . . . . . 122
Occupants .. ... .. ..... ......... .. . 119
Rear passengers ................... 121
Seat memory . . . . . . . . . . . . . . . . . . . . . . . 64
Seats Adjusting .. ................ ..... .. 62
Adjusting in the MMI ....... ..... .. .. 63
Convenience sid e view ....... .. .... .. 63
Driver's seat ....................... 61
Folding .. ................. .. .... .. 67
Front passenger's seat . . . . . . . . . . . . . . . 62
Head restraints . . . . . . . . . . . . . . . . . . . . 64
Number of seats . . . . . . . . . . . . . . . . . . 129
Power easy entry function . . . . . . . . . . . . 63
Safety guide lines ................... 61
Seat symmetry . . . . . . . . . . . . . . . . . . . . . 63
Seat ventilation . . . . . . . . . . . . . . . . . . . . . 71
Seat (upper cabin heating) . . . . . . . . . . . . . 72
Selective unlock feature ....... .. .. .. .. 36
Selector lever
Emergency release . . . . . . . . . . . . . . . . . . 91
S tronic transmission ...... .. .. .. .. . . 85
Selector lever display . . . . . . . . . . . . . . . . . 85 Selector lever
emergency release .... .. . 91
Service and disposal Safety belt pretensioner ........ .... 136
Service interval display . . . . . . . . . . . . . . . . 2 7
Service position
refer to Replacing wiper blades ... ... . 58
SET button ........ ............... .. 11
Side airbags Description ...... ............. .... 155
How they work . .. ................ . 156
side assist Adjusting the brightness ............ 103
Sensor range ..................... 101
Side assist
Activating and deactivating ....... ... 103
Cleaning sensors .................. 193
Description .... .. ............. .... 101
S ide marker lights . . . . . . . . . . . . . . . . . . . 52
Ski sack ............................ 68
Snow chains .... .. ............. .... 238
Soft top Care and cleaning . ............. .... 192
Sound system display . . . . . . . . . . . . . . . . . 24
Sources of information about child re-
straints and their use ................ 175
Speedometer . . . . . . . . . . . . . . . . . . . . . . . 12
Speed rating letter code .......... .... 234
Speed warning system ............ ... . 81
Sport differential .................. . 104
Indicator lamp . .. ................ .. 22
Sport mode (ESC) . . . . . . . . . . . . . . . . . . . 178
START ENG INE STOP button (conven ience
k ey) ....... .... .. ................ .. 78
START ENGINE STOP button (Convenience
key) . .. ... ... .. .. .... ...... ...... .. 77
Starting from rest .. ... .......... .. .. . 80
Starting the engine . . . . . . . . . . . . . . 74 , 77
Steering Locking the steering ................ 74
also refer to Electro-mecha nical power
ass ist .. .. .. .. .. ............. .. .. 180
Steering wheel Adjusting steering column ........... 74
Indicator light . . . . . . . . . . . . . . . . 18, 180
Steps for determining correct load limit . 230
Stopping the eng ine . . . . . . . . . . . . . . 76, 78
280 Index
Unlocking/ locking
atth elockcylinder ..... ... .. .. .... .. 36
by remote contro l . . . . . . . . . . . . . . . . . . 34
with the central locking switch .. ...... 35
with the convenience key ... .. .. .... .. 35
Upper cabin heating . . . . . . . . . . . . . . . . . . 72
Use of jumper cables ........ ... .. ... 256
V
Valet parking ........... ...... ... .. .. 40
Vanity mirrors ................ ..... .. 57
Vehicle-care products ..... .. .. .. .. .. . 189
Vehicle elec trical system . . . . . . . . . . . . . . 17
Vehicle Identification Number (VIN) ... . 261
Vehicle jack .. .......... ...... ... .. . 248
Vehicle key .. ................ ..... .. 32
Vehicle literature . . . . . . . . . . . . . . . . . . . . . 5
Vehicle tool kit . . . . . . . . . . . . . . . . . . . . . 243
Ventilation . ................. ..... .. 69
w
Warn ing/ indicator lights . . . . . . . . . . 10, 13
Airbag system ............ ... .... .. 20
Anti-lock braking system (ABS) . . . . . . . . 19
Brake system ................ .... .. 15
E lectromechanica l parking brake .. .... 16
Electronic power control . . . . . . . . . . . . . 20
Electronic Stabili zation Control (ESC) ... 19
Generator . . . . . . . . . . . . . . . . . . . . . . . . . 17
Malfunction Indicator Lamp (MIL) . . . . . 20
Safety belt . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety systems . . . . . . . . . . . . . . . . . . . . . 20
Turn signa ls ............. .. .. .... .. 22
Warranty coverages ......... ... .. .. . 264
Washer reservoir ................... 221
Washing .. ............... .. .. .... . 189
Automatic car wash ..... .. .. .. .. .. . 190
by hand .. ... ............ .. .. .. .. . 190
General information ....... ... .... . 189
Matte finish paint ............ .... . 192
Power top cleaning ....... .. .. .... . 192
with a power washer ...... .. .. .. .. . 191
Waxing . .. .. .. . .......... .. .. .. .. . 193
Wear indicator ................ .. .. . 232
Weights ..... ................ ..... . 261 What happens if you wear your safety belt
too
loose? . ..... .. .. .............. . 134
What happens to unbelted occupants? .. 130
What impairs driving safety? ...... .... 119
What should I do after changing a
whee l? ............................ 229
What should I do after replacing wheels? 229
Wheel bolts Torque .... .... .. ............. .... 239
Wheels ... ..... .. .. .............. . 222
Cast alloy ..... .. ............. .... 195
Checking tire pressure .............. 228
Cold tire inflation pressure ...... .. .. 226
General notes .. ... .............. .. 222
Glossary of tire and loading terminolo-
gy . .. ... ... .. .. .. _ .... ...... .. .. 223
New tires and wheels ............... 233
T ires and veh icle load limits ..... .... 230
When must a safety belt be replaced? .. 132
When must the airbag system be inspect- ed? ......... ... .. .. ............... 148
When should I adjust the tire pressures? 229
When should I check the tire pressures? . 229
Where can I find the tire pressures for my car? .............................. 228
Why safety belts? . . . . . . . . . . . . . . 129, 130
Wind deflector .. .. ............. .... . 46
Cleaning .. .. .. .. ............. .. .. 193
Windows Cleaning . ..... .. .. .............. . 195
defrosting ..... .. .. .............. .. 71
Windsh ield
Cleaning .. .. .. .. .. ... ........ .... . 57
defrosting ..... .. .. .............. .. 71
Windsh ield washer fluid
Low leve l .. ... ... .. .............. .. 21
Windshield washer system ....... .. .. . 57
Windsh ie ld wipers
Folding up ...... ................ .. 58
Indicator light ... ................ .. 21
Replac ing windsh ield wiper blades . ... . 58
Switching on/off . ............. .... . 57
Washer reservoir 221
Winter operation
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Coolant system . ................. . 214
Defrosting windows .............. .. . 71