2012 VOLKSWAGEN GOLF PLUS service

. . . . . . . . . . . . . . . . . . . . . . .
locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
locking switc h ....................
switch .................
sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1
C losing ................ 51
Eme rgen cy clos ing . . . . . . . . . . . . . . . . . . 324
Malfun ction ............ 0............ 51
Opening ............... pro tec tion .......... 52
was her .. o o o
windows .
One-to uch closing an d openin g ........ 49
Opening ...... 49
pro tec tion ...
Switch es ................
.......... o 176
Adding e ng in e oi l. ............ ....... 249 C heckin g engin e coolant leve l . . . . . . . . 255
Checking engin e oil leve l. 249 Light bulb re p lace ment .. 346
T ire m obilit y set ..................... 338
Topping off en gin e c ool ant. . . . . . . . . . . 255 Vehicl e battery ............
331
Workin g in the engine compartment .. 245
activities Befo re every trip .........
.... 172
Q
Que ry ing a service message ..... o
R
Rain sensor ..... ........ .... 13 1
Malfun ctio n .............. .. 13 1
Raising the vehicle
Witl1wor ksho p hoi
st. ......
Raising vehicle
Workshop hois t
.................
Reading light ............... 125
Rear Assist. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
212
Operating in structi ons ..... ...... 211
. ..... .......
consid era ti o ns ........... 2 12
Rear backrest
F olding forward .. 143
Rear hatch ........... 45
C losing .............. ................ 47 Driving with an open rear hatch . 139
Eme rgency lockin g and unlocking . . . . 324 Locking ................... 39, 47
Opening ......... 46
U nl ocking .. o o o 39
Warn ing light . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear seat ...... 143
Folding back into place . . . . . . . . . . . . . . 143
Rear window d efogger ..
234
A t th e gas statio n .................... 234 C hecks w hil e ref uelin g .........
237 Fue l gauge. . . . . . . . . . . . . . . . . . . . . . . . . . 235
Indicator light ............ o 235
R elease butto n . o 183
Remote control k eys
see Vehi cle keys ..
............. o
Labe ls. 311 Workshop ho is t ...... .. ..
Replac em ent ke ys
see Vehicle keys .................
Replacing parts ........
Reporting

Booklet 1.1 Warranty
Warranty
Owner's information
Dear
emiss ion s warranti es appli cable to you r new Volks wagen model. Please read these limit ed
warranties carefully to determin e you r wa rranty rig ht s and obligat ions.
mil es, whic hever occurs first and powertrain limit ed warranty coverage for 5
y ears or
a ddition, your vehicl e is c ove red by Emi ssions Limited Warranti es mandate d b y Fede ra l l aw. If
yo u are a resident o f the State o f nect icut, Maine, Maryland, New Jersey, New Rhode Is land, m ont , Washing to n and th e of Massachuse tts a nd Pen nsy lvania and have emi ssio ns equipped vehicle,
yo u may also have rights under d ated emissio ns wa rra nti es. Please consult
th ese warra nties whenever your
tion in unders tanding the limited warra nties that apply to your Volk swage n model is t ant
CARE
3499 Wes t H amlin Road Roch es ter MI 822-8987
If yo u ha
ve a concern or yo u are not sa tisfied
with the service yo u receive from your deale r, we s u ggest that you disc uss it with the
Serv ice Manager at your deal ers hi p. I f it is not re so lved through your dealership, yo u may call or write to the Volkswagen CARE
In th e event th at yo ur authorize d Volkswagen dealer o r Volkswage n CARE has bee n unab le to address the concern to
your s atisfaction , you may take advantage of BBB LINE, prog ra m admi niste red through the of Bette r Business Bureaus.
Th e BBB program offers both ation and a rbitration services for the re so lution
o f d isputes aris ing whiJe a vehicle is under ranty.
T he
requir es manufacturers to be in a
dard beco mes necessary. If you change your
need not use the card if yo u purchased your
swage n

work perform ed in an em erge ncy to rect ify
a n unsa fe conditio n attrib uta bl e t o Volkswagen , provided yo u have taken steps in a timely
m anner to p ut the ve hicl e back int o a con­
f orming con ditio n , o r
the use of an uncertifi ed p art or to no ncom­plia nce witl1th e i nstruc tio ns for proper main te­
n an ce and usc, whic h is not re lated to S mog C hec k in sp ec tio n f ailure
yo u pro­vide t hese records to th e new owner w heneve r
you sell the veh icle.
Failu re to maint ain your vehicle acco rding to the in stru ction fo r pro per m aint enan ce m ay cause the ve hicl e to exceed applicable e missio ns stan ­dard s and co uld res ult in denial o f warra nty cov­However. Volkswage n will not deny wa r­
ra nt y cla im solely on th e bas is of your f a ilure to
m aintain the ve hicl e accord ing to the instru c­
ti ons or fai lu re to kee p
may impair th e effectiveness of e mi ssio n
co ntrol sys te m s. Altho u gh usc o f parts oth er
th an Genuine Volk swagen part s does n ot in vali­date these warran ties, Volkswagen assumes no liabil ity unde r these wa rrant ies for failur e of su ch parts and damage to o ther parts caused by
s u ch failur e
Maintenance and repai rs performed b y inde­
pendent service shops
invalidatin g these warra nties , yo u m ay
c h oose to have maint en a nce, repair or replace­
ment of e missio n control compo nent s per­
f o rmed by a ny a utomotive serv ice establi sh ­ment or individual q ualified to perform s u ch
services. Howeve r, th e cost o f su ch serv ices is
n ot co vered by these warranties except in em er­gencies . If th e independent serv ice esta bli sh ­ment find s a wa rrantable defect, you m ay delive r
th e vehicle to an a uthorize d Volkswagen deale r
a nd have the defec t corrected free of c h arge. Volk swagen will not be liable for any expenses which you h ave in curred at th e independent servic e esta bli shment, except for emergency re ­
p air s. for further
scheduled for in spectio n
o r rep lace ment mai ntenance int erv als speci ­
ranty perio d.

Damage to non-warranty parts
If failure of a warranted part causes damage to a part not covered by wa rranty, the non-war­
ran ted part will also be rep laced free of charge.
Warranty repairs while traveling in Canada
Warranty repairs whil e trav eling in Can ada should be performed by an authorized swage n dealer. If your Volkswagen model is
w ithin th e
residence is
requir ed. If th e Ca nadian dealer cannot submit your warra nty claim, yo u may be asked to pay for the repair. your return to the please present th e in vo ice to you r
A stateme nt exp laining the circums tances that prevented you from gettin g to an autho­rize d Volk swage n deale r,
Paid receipt (s),
Re pai r order(sl. an d
Part(s) removed from your Volkswagen
mod el
Dama
ge cause d by tampering , use of improper
Man ual, and abuse, neglect or im­
proper maintenance of th e vehicle. Diagnos is and repair of s u ch damage are at th e ex pense o f the owner.
warranti es
Any
implied warranty, including an y warranty of merchantability or warranty of fitness fo r a particular purpose, is limit ed in duration to the stat e d p eriod of these wri tten warranties.
tion of incidental or co nsequential damages, so
thi s limitation or ex clu sio n may not apply to
you.
Tips
In the event you have not received the services promised in these warranties, please follow tl1e procedures described in the warranty and maintenance booklet und er the titl e "Cu stomer

Introduction
In this section you'll find information on the follow ­
ing :
Mobil e phone package component s
....... .
Multi-func tion stee
ring whee l ............. .
W ipe r leve r
............................ .
Three-bu tton modu le .................... .
Cradle with buttons for information and
6
7
7
8
More information and warnings:
instruction s 4
General in fo rma tion 5
Ope rat ion page 1
A light touch of the button is sufficient for the service call s ............. .............. . 9 operation of the mobile phone p ackage. on co untry and configu ration-dependent mo­
bile phone packages with different controls ca n be
in stalled.
Po s. fig. 1
Required parts
Multi-funct ion steering whee l
User's manual , chapter V olkswagen In-display formation System
Volkswagen Radio or N avigation Navigation sys-/em
9
Mount (base plate) for a c radle 9
® Th ree -button module in the head liner. 8
Wipe r lever with bu ttons for menu selection
manual

fig. 4 Function
Briefly press: Confirmation of the me nu items .
Button ® Press and hold:
main
scree n sw itch to main menu .
Three -butto n
Fig. 5
Read and the on page 4 and the introduction and on page6first.
fig. 5 Function
P ress and hold: Reject 17 and during a current
Briefly press : or sto p voice operation , for to mak e a a)
Press and hold for longer than two secon ds: brand and premium-rate services having to 18 do w ith traffic and
Press and hold for longer than two seconds : Assistance in th e event of a breakdown via the Partner Net-18
wo rk.
to
Briefly press: Mute or re m ove mute fo r the m icrop hone in the vehi-18 during a
a) Does not apply to

First steps
Introduction
this section
and warnings:
inst ructions 4
General information 5
Controls page 6
17
menu 22
Driver distraction can cause accidents and serious persona l
hicle is not moving.
guage -depend ent chara cters and services .
Pairing the
Read and on page 4 and the introduction and on page 12 first.
E
ach mobile phone must be initia lly paired to the
mo bile phone packag e via Bl uetooth hands-free
profile (HFP
).
Linking takes several minutes .
vehicles without the menu in the instrument cluster, perform pairing
via the mobi le phone 13 .
Applies to vehicles with a charging cradle: is not necessary to set the
phone package and
the mobile phone.
Depending on the
1: the Bluetooth connection to visible
Activate the Bluetoot h function on the mobile
phone.
Th e mobile phone is no w visible for several nutes.1> Repeat steps 1 and 2 after the time tion if no successful pairing took place.
Access ph one menu in the ins trum ent cluster
d isp lay.
Phone search to search for comp atible
B luetooth phones in the vehic le . After a
successful search , a l ist with the Bluetoot h names of
3: Pair the mobile phone
Time-limited password entry! Please finish reading
step 3 completely before carrying out next steps .
if n ecessary, activate "Wait for inco ming tooth connec tions " on the mobile phone.1
)
Have the mobile phone handy, since there is a
time limit for entry of the password .
phone from the device list in the display on the instrumen t cluster .

Functions
on page 4 and th e introduction and on page 17 first.
Fu n
ction
Hanging up Ending a call.
While
functions of the phone menu can be calling.
D
escr iptio n
Putting
an ongoing call on
P hon e book
call .
En ding a Ending a call on
to a confe rence call.
the call to a connec ted phone in order to avoid passengers'
Press for than two seconds the to and "private and "priva te may
.
Mut e
microp h one Muting
the microphone in the
Tone
Depending on the
the mic rophon e in th e bu tton in th e
t hree-button button again
and Canada
and service
Rea d an d the on pag e 4 and th e introduction and on pa ge 17 first.
A connec tion to the Emergency and
ter of the the or 7 or in the three-
1
) from cou ntry to country
18 Owne r's
button The system to the service center in your
h ome country . A phone call can
phone 12.