2012 VOLKSWAGEN GOLF PLUS service

Wiper functions
first read and note th e introductory informat ion an d heed the on page 126.
Wip
er p erformanc e in diffe rent situations:
W he n th e veh icle is
not mov ing : The wip er speed changes tempo ra ril y to the next lower speed.
W hil e
the washer sys te m is wo rking, the climate control
During automatic wipe/wash: sys
te m switches to recircul ation for about seconds h elp prevent th e w asher flu id odor from enterin g the ve hicl e int e-rior.
D urin g int e
rmittent wip ing: S
peed-dependent interval con tro l: The high er th e speed, the faste r the wipers m ove.
Heated washer nozzles
The heatin g tha ws frozen wash er nozzles, but not the fluid suppl y hoses. When the ig niti on is
sw itch ed on, th e heat applied to the was he r zles is au to mat ically regulate d d ep ending o n th e
outs id e ai r t emperature .
Headlight washer system
T he headlight washer sys te m clea ns the headli ght
glass.
I f th e ign it io n
and the headli ghts (high or lo w arc swit ch ed on, the headlight s time and every fifth time th e front windshi eld washers a re activa te d. Thi s happen s only when the low or hig h beams are on whe n th e
Windshiel d wi pe r service posit ion
Fig. 79 Wind sh ield wiper in ser vice position .
Before driving
windshi eld wip er leve r is pulle d towards th e
s teering w heel. Howeve r, th e headli ghts must s till
b e was hed by ha nd periodically (for i nstance, during fue ling) in order to get riel of move dirt insect splaller).
T o hel p
make sure th at th e headli gh t cleanin g syste m wo rk s during winter weather, a lways keep the headlight washer nozzles fre e of snow move an y ice w ith de- icer spray before drivi ng.
Use a de- icer spra y to re m ove an y ice.
wiper will try to wip e it away . fit continues bloc k the wiper, th e wiper wil l s top moving. move th e in terfer ence and swit ch th e wip er on
firs t read and note the introductory in formation and heed th e o n page 128 .
I n
the service posit io n, th e wiper arms can be
tilted away from the windshield=> lig . 7 9 . The w ipers are move d to the ser vice pos it io n as lows:
T he e ngin e hood must b e closed=> page 242.
Switch the ig nition o n again .
th e windshie ld wiper leve r down brie fly page 129, fig . 77
Fold the wipe r arm s back onto the w indshi eld fo re driving! Th e w iper arms will move back t o their origin al positi on afte r dri vin g off or w he n th e
winds hi eld wip e r leve r is activa te d .

In thi s section lowing:
Techni cal requirem ents ..... ............•. . . . 153
Hitching up and connecting a trailer . . . . . . . . . . . 154
Loading the traile r . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Dri ving with a trailer . . . . . . . . . . . . . . . . . . . . . . . . 156
mo unt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Retrofitting a traile r hitch . . . . . . . .
country -s pecifi c requir em elll s about trailer
towin g and trai ler hit ches.
Your Volkswage n was mainl y designed f o r ca rryin g
passen gers. If yo u plan to tow a trail er, ple ase member your ve hicl e will be perfo rming job for
which it wa s no t primarily in tende d . Th e tion alload will aiTec t durabi lity, handling, fu el
economy, and p e rf ormance , and may re quir e th e
veh icle to be service d mo re ofte n.
T ra
iler towing only place s more str ess on th e
ve hicle , calls for more concentration from the
dri ver. Always follow the o p era ting and dri ving s tru ction s give n, and use common sense.
perm issible bar load
exerted on th e ball moulll should not exceed
More informati on:
ala rm pag e 38
page
Sav ing fuel and h elpin g th e en vir onment 198
S tarti ng ass istanc e page
T ires and page 276
acc essories, repairs and modifica tion s
Riding in a trailer is dangerou s and may be legal.
Before driving
Improper use o f the trailer hitch ca n cause
correct, or damaged trailer hitch ca n cause the
trailer to separate from the towing ve hicl e and cause se rious personal injuri es.
use an undamaged , properly mounted trailer hitch.
Never repair or modify the trailer hitch.
To reduce the risk of injury in rear-end sio ns and th e risk to pedestrians and cyclists when the vehicle is parked, always remove the ball mount when a trailer is not being used.
Neve r in stall a or hitch on you r ve hicle. The hicle was not design ed for these kind s of trailer
hit ch es. The hitch attachment can fail , ca using
th e trailer to tear loose from
Improper trailer towin g can cause loss of vehicle
co ntrol and serio us personal injury.
Driving with a trailer and carry ing heavy
o r large things can change th e way the vehicl e handles, increase the distance it need s to sto p
safely, and ca use accidents.
Always secure the load properl y with suitable and und amaged straps so that th e load will not
s hift .
Alw ays adapt your sp ee d and driv in g to
th e heav ier load and weight distribution in the vehicle. Take road, weather, traffic, and
Reduce your s pe ed even more th an yo u otherw is e would when going downhill and und er
unfavorabl e lo ad, weather, or wind co ndition s.
a lo w center of grav ity.
Always avo id sudd en maneu vers and hard
Be especiall y caref ul when pas sin g other ve hicl es. Reduce sp eed immediately if the traile r
shows the slightest sig n of swaying.

Any problems with the vehicle's elec trica l system when attached to a trailer should be chec ked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Loading the trailer
Pleas e first read and note the introductory information and heed the on page 152.
Towing capacity and tongue weight
Towing capac ity is the load that th e vehicle can
159.
The towing capacity and tongue weigh t indicated on the model plate o f the trail er hit ch are only re f­
e ren ce value s. The vehicle-specific values, which are often below these values, can be found in the vehicle document s. Specificat ions in officia l ve­
hicl e documents alwa ys take precedence.
To help en sure optimum handling and driving safe ty, Volkswagen recommends always using the
not handle as well.
Tongue weight increases the load on the rear axle and, in turn, reduces the remaining pay load your ve hicl e can cor­
rect load limit.
Combined towing weight
towing weight is th e we ight of the
l oaded tow in g vehicle plus th e we igh t of th e
l oaded trailer.
In some countries, su ch a s th e States and Ca nada, trailer s are organ ize d in to cla sses. swagen recommend s askin g an authori zed swage n dealer or auth orized Volksw agen Se rvice
Facili ty about suitabl e trailer s.
Thi s
vehicle has not been desig n ed to tow a traile r and must n eve r be retrofitted to tow a II trailer. Always make sure that your vehicl e has been designed to tow the trai le r you want to use and that is is legal to tow the traile r where you be driving.
T ronsporting
Loading the trailer
The weig ht dist ribution in the vehicle and tra iler
mu st be balanced. th e maximum permissible
tongue weight and make sure that the load in the
trail er i s eve nly di stributed and that it is not front­
h eavy or back-heavy:
Distribut e th e load in th e trail er so that heavy objec ts are directly above the axl e or as close as
po ssibl e to the
Secu re load s properly on the trail er.
Tire pressure
Always follow th e trail er manufac turer' s tir e pres­
s ure recommendations fo r the trailer tires.
W h
en towing, inflat e th e towin g vehicl e's tir es to the maximum permissible press ure listed on th e
tir e pressure la bel pag e 276.
Exceeding
the maximum gross axle and tongue weight ratings, as well as the gross vehicle or combined towing weight ratings, can cause acci­dents and serious personal injury.
Never exceed the stated va lues.
Never let the actual weight at the front or rear axle exceed the Gross Axle Weight Rating for that
axle. Never let the combined front and rear weights exceed the Gross Vehicle Weight Rating.
Trailer loads
that are not properl y secured can shift when the vehicl e is moving or braking and suddenly change the way the vehicle handles,
causing accidents and severe injuries.
Always load the trailer properly.
Always secure the load properly with suit­able, undamaged straps that can be tightened so that th e load cannot shift.
154 155

Fig. 96 Dimensions of the mount support.
first read an d note the int rod uctory inform ati o n an d heed th e on 152.
Your vehicle is not equipped with a trailer h itch. you must tow a trailer, yo u must h ave the
ca n be pro perly ha nd le d.
The rec eive r set-up on yo ur ve hicle requ ires the use of ball mount togeth e r a ball that meet s
s pecia l re quire ments with regard to size and om etry. Th is app lie s to bot h th e height of th e ball above the surface where it fig. 96 and th e pin -to-ball distance
These dimen sion s are im po rtant because they h elp dete rmi ne th e th a t the forces that a rise during a re applie d to t he receiver and its tachments to th e ve hicle. Your authori zed dealer or authori zed Volksw agen Service
Faci lit y has approved ball mount an d ball th a t
meet these importa nt specifica tion s. you buy a
diff ere nt ball mount and ball, make s ure that th ey
meet t he following specifica tion s.
Ball
mount dimensions
T he drop heig ht fro m th e ce nter of th e ball to th e cente r of th e ho le fo r th e sec uring pin on th e ball mount mus t b e a t least in ch
T he pin-to -ball dista n ce ® from th e center of th e ball to th e ce nter o f th e hole fo r t he sec uring
pin on th e ball mount must b e no mo re th an 7
Transporti ng
inches mm). The ball diamete r must be no
m ore thanl1
/ 4 in ches (31.8 mm).
T he ball d iamete r must b e no more th a n in ch es
rize d Volkswagen dealer o r a u th o rized Volkswag en
S ervice Facility in stall tl1e electri c a l sys te m and socket.
A ba
ll mount and ball combin ation that does not specifi cat io ns can d amag e your ve hicle and may ev en fail in
o r tr ailer hi tch on you r veh icle . The h icle is not desig ned for this kind of
A n impro pe rl y instal led or unsuit abl e trailer
hi tch can cause the tra iler t o separa te from towing ve hicle and result in a m ajo r ac cident
with seri o us personal inju ries.
H ave any trail er hitch retro fit or
dealer or authorize d Volkswagen vice Faci lity.
Th e ball m ount sti ck s out b ehind th e rear bumper an d can cause injury to pedestria ns a nd
cyclis ts.
T o reduce the risk of inju ry in rea r-end
Note
Neve r usc a hit ch b all larger th an inches in
d ia m ete r o n your vehi cle. The ve hicl e was no t sig ne d t o tow he avier trailers h ave receivers
l a rger than th e pres c rib ed hit ch ball. The cre ased loads ca n d amage the trailer- towin g tachment points on the ve hi cle.
Neve r use adapter to inc rease the size of th e
hit ch r eceive r fr om inches to is heav ie r

Driving with automatic transmission
Please fir st read and n ote the int rod uctory informatio n and heed th e WARN INGS on page 179.
All forwa rd gea rs shift up and down automatically.
Driving on
Th e steeper grade, lower the gea r that must be selec te d. Lowe r gea rs in crease the b raking ef­
fect o f th e e ng ine. Neve r coast downhill in (N).
Heduce sp eed.
Switch to Tiptron ic mod e by m oving these­lecto r l eve r fro m Drive (D) t o the rig ht into the Tip­p age 185.
Dow nshift by pullin g th e selec to r l ever back briefly(-).
page 185.
Emergency shift
program
trans­
m issio n will th en operate in th e em ergency shif t
p rogram. The emergency shift progra m lets you drive th e ve hicle, bu t at a re duced speed and w ithout bein g able to use all of th e forwa rd gears.
I n
som e cases, vehicles with Direct Gearbox (DSG® ) may not be able to shift into reverse.
I n
any event, have the automatic tra nsm iss ion checke d by an authorized Volkswage n dealer or authorized Volkswage n Service Facility.
O verload prot ection for Direct
Drive
With k ick-down actu ate d , t he tran sm iss io n will stay in th e current gear lo nge r an d not ups hift un til
t h e e ng ine reaches m aximum rpm.
Launch control
program
The launch control p rogra m lets you ta ke ad van­
t age of maximum acce lera tion from a standstill.
Switc h off Anti -Sli p H egulation 188.
De press and ho ld th e bra ke pedal with your le ft
foot.
Move th e selector leve r in to Dr ive
W ith your rig ht foot, depress the accelerator
pedal un til the engine reaches rpm.
Hemove you r left foo t from the stop at the m aximum rate.
y o u h ave acce le rated, swit ch back on aga in!
H apid
accele rati on ca n cause skidding and loss of trac ti o n, esp eciall y on slippery roa ds, re ­
s ultin g in loss of ve hicl e co ntrol , co llisio ns,
and se rious pe rso na l injury .
Use th e kic k-down feature or fa st accelera­tion only if vis ibilit y, weather, road , and traffic conditions permit.
A lways adapt your dri vin g to th e tr affi c flow.
use the launc h contro l progra m if road and traffic co nditi ons a llow it and oth er dri ve rs
w ill no t b e endangered by your drivin g and th e
ve hicle's accele rati on .
Note tha t th e drive whee ls ca n spin and the
ve hicle can swerve when
back

Note
Always be careful when you park in areas with parking barriers or high cmbs. These vary in h eigh t and could damage your bumper andre­lated parts ifLhe front of your ve hicl e hit s a barrier or curb that is too high while you are getting into or out of a parking spot . To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
Warning and indicator
Note (continu ed)
Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or obstacles. of the vehicle close to Lhe ground may be damaged (s u ch as bumper covers,
spoilers, and parts of the engine, suspen sion, and exhaust
firs t read and note Lhe introdu ctory informat io n and hee d the WAHNINGS page 188.
Lig ht s
191.
Brak e syste m malfun ction. Stop!
Get
expert assi stance pag e 192.
Brake fluid leve l too low. Stop!
BRAKE brake fluid page 197.
Take the vehicle to an au thorized indicator light or dea ler or authorize d Volksw agen Service Fa-
ABS: failure. ci
lity. Th e ve hicl e brakes will work without ABS.
Brake pedal not depressed! Depress the brake
pedal.
BRAKE Immediate ly take the vehicle to an auth orized
WEAR Front brake pads wo rn. Volkswagen dealer or authorized Volk swage n
Serv ice Facility. and if necessary re-place, all brake pads.
switc h ed off for syste m r easo ns. Switch ignit ion off an d on again . You may have
to dri ve a short dis tan ce.
Take th e ve hicle to an authori zed Volksw age n malfunc ti on. dealer or a
uthorize d Volk sw agen Service Fa-cilit y .
Tak e the vehicl e to or d ea le r or a uthori zed Volksw agen Service Fa-
ABS:
page257
manually deacti va te d. S
witch on p age 196. a ut om atically
turns on w he n you turn the ig nition on and off.
Startin g, shift ing, parking 188 189

Lights cause or up
I
Together w ith indicator
m alfun ction.
T oge th
er with warning light
cause
or is opera ting.
W hen the ig nition
is sw itched on,
light s and instrument cluster text messages can cause the vehicl e to
break down in traffic and result in a collision and serious personal injury.
Never ignore warning light s or text WARN­
Always stop the vehicl e as soon as it is safe to
do so.
Driving
with bad brake s can cause a collision and serious p ersonal injury .
does
not go out, or co mes on w hen driving, either the brak e fluid leve l in the reservoir is too low or there is a fault in the brake sys tem. Immediately
s top driving and get expert assista nce
response
Take the veh icle to an authori zed Volkswage n
d ealer or authori zed Volkswagen Service Fa-The ve hicl e brake s will work without
response
foot off accelerator pedal. Adapt driving to road conditi ons.
If the brake warnin g light BRAKE or co mes on at the same time as the warning light or th eABS may not be working properly. Thi s
could cause th e rear whee ls to lock up re latively
quickly during braking. Rear wheel brake lock­
u p can cause loss of veh icle control. If yo u be­
lieve that it is safe to do so, reduce your speed and d ri ve carefully and at low speeds to the neares t authorized Volkswagen dealer or a qual­
the indicator light or does not go out , or if it comes on driving, the sys tem is not workin g properly. The vehicle can th en be stopped onl y with the standard brake s
(wi thout ABS). w ill not have the protection provides. Contact your authorized Volk­
swage n dealer or an authorized Volkswagen vice Facility as soon as possib le.
lights up in the
in strument cluster display, whether alo ne or to ­gether with a te xt message, immediately contact an authorized Volkswagen dealer or authorized Volkswage n Facility to have the brake pad s ch ecked and, if necessary, replaced.
Note
Failure to heed warning lights or text WARNINGS can re sult in vehicle damage

Befo re stopping th e en gine, turn the s teerin g
w heel so th at, if the ve hicl e sta rt s to its w heels w ill int o th e curb:
Fac ing turn the fro nt whee ls s o th a t
they point t oward the curb .
Fa c in g uphill , turn the front whee ls so that th ey
p o int away from the curb .
WARNING
The vehicl e exh aust system and the catalyt ic
co nverter or diesel particulate filter get very hot and can cause a and serious personal injury.
Never park where the ho t exhaust system could ignite flammable m aterial s, su ch as brush, leaves, dry grass , spilled fuel, etc.
About the brakes
read and note th e introductor y information and hee d th e on page 188.
New d o not provi de to miles to km) and m ust firs t be
hard braking and situ atio ns that
mi ght re quir e hard braking (such follow in g other vehicles too closely)-during the break-in period .
pad wear depe nd s m ostly o n operatin g the vehicle is d riven.lfyou do a l ot o f ci ty and shor t-dis ta nce driv ing and/or have
a sp o rt y driv in g s ty le, yo u sh ould have th e brake
p ad s checke d by a n authorized Vol ksw age n d eal er or a u thori ze d Volkswagen Service Fa cilit y m ore
o fte n than the regula r servi ce interva ls.
Wet
r e la tive ly hi gh speed.
Mak e sure nobo dy is be hind you and that yo u do
not endanger yo urself or
Not e
Alwa ys be careful when you park in areas with parking barriers or high curbs . T hese vary in heig ht and could damage your bumper lated parts if the front of your ve hicl e hits a barrier or curb that is too high while you are getting into or out of parking spot. To help prevent dam age,
s top b efore the tires of your ve hicle touch a parking barrier or c urb.
Alwa ys be c areful when you enter a or down steep ramps or over curbs or other obstacl es. o f th e v ehicl e close to the ground be damaged (such as btm1per covers,
s p oi lers, and parts of the en gine, suspension, and exhaust sys tems).
coa ted with road sa lt also react slowe r and need lo nge r stopping dis ta n ces. there is salt o n
t h e ro ads and you are no t b raki ng reg ularly , b ra ke carefully and ge ntl y from tim e to tim e to rem ove
a n y salt coa ting from the bra ke discs an d pad s
Brake d isc corro sion (rust) and dirt buil d-up on
th e br
ake pads are m ore like ly to o ccur if th e hide is no t dri ven muc h or i s drive n only fo r sh o rt dista nces w ith littl e brakin g. th e brake s have not
been use d and th ere is so me ru st o n t he di scs, clean th e brak e discs and p ad s o nce in a whi le by carefully braking co upl e of times whi le dri v in g at
r e lati vely hi gh sp ee d to help clean the bra ke di scs
and pad s. Mak e sure n o bod y is behind you and that you do no t enda nger yo urself or
B rake system malfunction
you brake and
th e ve hicl e to the n earest authorize d Volkswage n dea ler or
p in g d is ta nce, and be ready to pus h lo nger and harder on th e brak e pedal to slow th e ve hicl e
d own.