2012 VOLKSWAGEN GOLF maintenance

Contents
California Emissions Warranties 2
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Navigation System 16
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Owner's Manual 99
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Supplement to Radio and Navigation 454
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USA Warranty and Maintenance 464
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Warranty
Owner's information
Dear
This supplement contains the limited
whichever occurs first and powertrain whicheve r occurs first. Your vehicle has a warranty corrosion perforation for a period of 12 years irrespective of mileage.
in addition, your vehic le is covered by Emissions
Limited Warranties mandated by Federa l
Vermont , Washington and
the of Massachusetts and Penn­
sylvania and have purch ased a
for vehicles
equipped to meet California's Partial
information labe l cated under the hood. Therefore , the owner of a
Vo lkswagen model equipped to meet California's
consu lt these warranties whenever a repair
to your emission control system is required to de­
term ine whether it is covered by warranty . Your
2
to your Volkswagen is important
to us. Any questions concerning warranty cover ­
age should be directed to:
Volkswagen Group of America, Customer Hamlin Road Auburn
you have a concern or you are not satisfied with
the serv ice that you receive from your dealer, we sugg est that you discuss it with the Serv ice Man­
ager at your dea le rship. it is not reso lved throug h
your dealership , you may
wagen Customer Center.
the event that you r authorized Volkswagen er or Volkswagen Customer Representative
h as been unable to address the conce rn to your satisfaction, you may take adva ntage of BBB AU­a program administered through the of Better Business Bureaus. The BBB AU­
Traffic & Motor Vehicle Safety Act of 1966" requires manufacturers to be in a position to
contact
you change your address or
buy a used Volkswagen model, complete one of the postcards in the middle of the warranty and
maintenance booklet. You need not use the card if
you purchased your Volkswagen throug h an
authorized Volkswagen dealer.

requires us to provide you with the
Cali fornia, new motor vehicles mu st be designed, built and ped to meet the
trol system on your vehicle for the periods of time
listed below provided there has been no abuse ,
ne glect or improper maint en anc e of yo
ur vehic le.
Your emissio n control system may includ e parts
jection syste m , th e ignit ion system, catalytic verte r, and engine computer. Al so in cluded may be
hoses , belts, con nectors and other
repair your vehicle at no cos t to you including
diagnosis , p arts and labor .
Manufacturer's warranty coverage:
For 3 years or miles, whichever occurs first.
necessary repairs and adjustments be made
b y Volkswagen to ensure that your passes
the inspection . Thi s is your Em ission Control
any emission -re lated part on your vehicle is be repai red or re placed by
Volkswagen . Th is is you r short-t erm Emission trol WARRA NTY.
For 7 years or miles, whichever occurs first
paired or rep laced by Vo lkswagen. This is your long-t erm Emi ssion Contro l
miles, whichever
req uire ments , a s identified on the
Vehic le Em ission Control Information Labe l located
under the hood. For these vehicles ,
if your wagen model fai ls a
WARRANTY and RANTY.
warranty responsibilities:
As the vehicle owner, you are res ponsible for th e
performance of th e req uired maintenan ce listed in your rece ipts covering
maintenance on your vehic le, but Volkswage n not deny warranty fo r the lack of receipts or
for your failure to ensure the performance of scheduled ma intenan ce.
sonable amount of time , n ot to exceed days.
As the vehicle owner, you shou ld also
be aware
th at Volkswage n may deny you warranty cove rage
if your vehi cle or a part has due to abuse,
negle ct, imp rope r maintena nce or unapproved
modificat io ns.
yo u have any question s regardi ng your warran ty
righ ts and responsibilities, you should cont act:
Volkswagen Group of America,
Tel. : 1
Box

Under certain circumstances , your to structions for Maintenance with the
may require you to furnish proof of w ith those maintenance tions which has reason to were not performed and which be the cause of the Check inspection
tenance or repair of the
or workmanship , or not
part,
and you are not to offer information that the
part is either not defective or to the
not deny a to:
warranty work o r service
work performed in an emergency to rectify an
unsafe condition
vided you have taken steps in a manner to
put the back into a conforming condition, or
the use of an uncertified part or to ance with the instructions for proper maintenance
and use, which is not to the Check
inspection
to th e pu rchase r or and any subsequent purchaser or see or, if the in service as a
" demons trator" or "company " car prior to on the date it is first in service .
Proper m aintenance and use
for proper maintenance are contained
in the mainte nance section of this Time
and at wh ich maintenance is to
be performed, may vary fro m to
recommends you keep a record of
at the approximate
time or
and that you provide these records
to the new owne r whenever you
to maintain your struction for prope r maintenance may cause the to exceed of warranty coverage.
However,
for proper use of the
Use of Genuine
recommends that Genuine
of emissio n parts which
are not parts in emission performance and
ranties for of such pa rts and damage to
Maintenance and repairs perform ed by indep endent service shops
Without
ment of emission components performed
by any automotive service
to perform such services. However,
t he cost of such services is not covered by these
warranties except in emergencies. the ent service fect. you may and have the defect corrected
free of charge. for any exp enses w hich you have incurred at th e indep endent servic e "Emergency Repairs" for
further
Emiss io ns S ys te m D efect Warran ties

Parts not scheduled for inspection or replacement
Any part, which is not scheduled for inspection or
replacement at maintenance intervals specified in the Maintenance booklet, is covered
by this warranty for the
uled maintenance is covered for the duration of these warranties.
A part
in accordance with Volkswagen 's
instructions or required scheduled maintenance is
warranted until the next scheduled replacement
terval for the duration of these warranties.
Damage to non-warranty parts
your model is within the United Emissions Warranties , Canadian can submit a warranty claim. Proof of ed residence is required . the Canad ian
dealer cannot submit your warranty claim, you may
be asked to pay for the repair .
your return to
the United please present the invoice to your United
stances to tow or drive your model the
nearest authorized Volkswagen dealer. The
dealer
had comp leted the repair(s ). Reimbursemen t
dealer:
A sta temen t explaining the circumsta nces that
prevented you from gettin g to an authorized
Paid receipt(s),
Repair order(s) , and
Part(s) removed from your model
Damage caused by tampering, use of improper fuel, abuse, and improper maintenance
Th ese limited warranties do not cover any damage
to the vehicle caused by tampering with emiss ion controls , use of conta ining lead, or fuel not
meet ing the specifications set forth in the Owner's
Manua l, and abuse , neglect or improper
warranties
Any warranty, including any warranty of merchantability or warranty of fitness for a particular purpose, is limited in duration to the stated period of these written warranties.
and consequential damages
These limited warranties do not cover any denta l or consequential damages, including but not
states do not
Notice

4
. . . . . . 6
- Front view . . . . . . . . . . . . . . . . . . . .
- Center console overview . . . . . . . . . . . . . . 12
- Fron t pa sse nger side overvi ew . . . . . . . .
14
- Symbo ls o n the roo f console . . . . . . . . . . 14
Instrument cluster and instrument panel
- Warning and indica tor
lights . . . . . . . . . . 15
-cluster . . . . . . . . . . . . . . . . . . . 18
-Volk swage n Information System . . .
basics
- Driv ing check lists and warnings .
....... 31
- Techn ical data . . . . . . . . . . . . . . . . . . . . . . . 34
and closing
- Vehic le key set . . . . . . . . . . . . . . . . . . . . . . . 36
-locking and closing system . . . . . 4 1
- Doo rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
- Rear hatch . . . . . . . . . . . . . . . . . . . . . . . . . 49
-. . . 53
-s lidin g and sunroof . . . . . . . 56
properly and safely
- Adjusting the sea ting position . . . . . . .
. . 58
-functions . . . . . . . . . . . . . . . . . . . . . . 67
- Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 69
- Airbag system . . . . . . . . . . . . . . . . . . . . . . . 82
-Child sa fety and child restraints ........ 1
Lights and vision
- Lights ............................... 122
-protectio n ....................... 128
-Windshield wipers and washer ......... 129
-Mir ro rs .............................. 134
Transporting
- Driving tips
.......................... 137
-Luggage compa rtment ................ 141
of contents
- Roof rack . . . . . . . . . . . . . . . . . . . . . . . . . 146
- Trailer towing ...... ............•. .... 149
1 5 7
- Cup holders
......................... 161
- 12
sockets . . . . . . . . . . . . . . . . . . . . . 163
shifting, park ing
- Sta rting and stoppin g
the engin e ....... 165
- Shifting ................... .......... 171
- Brak ing , stop ping , and park ing
......... 179
- Sav ing
fuel a nd helping the environm ent 189
-Steering ............................. 192
Driver assistance systems
- Starting assistance systems
........... 195
-Cruise Control System ......... 19 7
-
nre Mo nitori ng System .............................
control
- Healing and air cond itioning
At the gas station
- Refueling
........................ .... 214
-Fuel ...........................•.... 2 19
Care , maintenance .... 222
fo r work ing in the engin e
compartment
................... ..... 222
- Engine oil ........................... 227
- Engine coolant ....................... 233
-Vehicle battery ....................... 238
Vehicle care and maintenance
- Exteri or
care and cleaning ............ 243
-care and cleaning ............. 251
-
accesso ries, repa irs and
modi fications ........................ 283
- Consumer information ................ 291
- Declaration
of Complia nce,
T elecomm unicat ions and Electro nic
Systems
............................ 293
- Report ing Safe ty Defects ............. 294
- Engin e con trol and emission control
system .............................. 295

About this
At the end or this Manual , you
The list or Abbrevia tions at the end or the Man­
ual explains the technical abbreviations and desig­
nations.
Directions
Ill ustrations are only expla in the text descriptions
and instructions .
Any technical modifications to the vehicle that
were introduced
fere nces between your vehicle and the information
in this No the information , illu stra­tions , or descr iptio ns in thi s
you
set
Warranty and Maintenance booklet
Owner's Manual
The set may
Supplemen t
Radio or Navigation system
Mobile Phone Package

Instrument cluster
Introduction
this section find information about:
overview . . . . . . . . . . . . . . . . . . . . . 18
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 19
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21 Service reminder display . . . . . . . . . . . . . . . . . 22
More information:
Warning and indicator
Display of the selected gears (automatic trans­miss ion ) 171
Service reminder inform ation Warran­ty and Maintenance.
overview
Fig. 9 cluster in the instrument
Driving on today 's roads demands the at­tention of the driver at
driving. on
explanations 9:
Button for setting the
butto n to highlight the hour or the minutes in the
push the button Press and the button to fast forward.
- Push
button again to finish setting the
Tachometer (thousands of revolutions per minute when the engine is running).
The red zone at the end of the
indi cates maximum pe rmi ssibl e engi ne rpm (revolution s pe r
pos ition D, o r ease your foot off the accele rator
Engine coolant temperature display 233.
appropriate ly equ ippe d vehicles , the clock can also be set via the Settings menu in the instrumen t cl uster display 28 .
18 Vehicle overview