2012 VOLKSWAGEN GOLF Owners Manual

Contents
California Emissions Warranties 2
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Navigation System 16
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Owner's Manual 99
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Supplement to Radio and Navigation 454
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USA Warranty and Maintenance 464
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informati on . . . . . . . . . . . . . . . . 2
warranty rights and obligations . . . . . . 3
P arts ......... .
California Emissions Perf o
rmance
Wa rrant y
...........................
approval . . . . 6
Additiona l Informatio n About
888
Table of contents

Warranty
Owner's information
Dear
This supplement contains the limited
whichever occurs first and powertrain whicheve r occurs first. Your vehicle has a warranty corrosion perforation for a period of 12 years irrespective of mileage.
in addition, your vehic le is covered by Emissions
Limited Warranties mandated by Federa l
Vermont , Washington and
the of Massachusetts and Penn­
sylvania and have purch ased a
for vehicles
equipped to meet California's Partial
information labe l cated under the hood. Therefore , the owner of a
Vo lkswagen model equipped to meet California's
consu lt these warranties whenever a repair
to your emission control system is required to de­
term ine whether it is covered by warranty . Your
2
to your Volkswagen is important
to us. Any questions concerning warranty cover ­
age should be directed to:
Volkswagen Group of America, Customer Hamlin Road Auburn
you have a concern or you are not satisfied with
the serv ice that you receive from your dealer, we sugg est that you discuss it with the Serv ice Man­
ager at your dea le rship. it is not reso lved throug h
your dealership , you may
wagen Customer Center.
the event that you r authorized Volkswagen er or Volkswagen Customer Representative
h as been unable to address the conce rn to your satisfaction, you may take adva ntage of BBB AU­a program administered through the of Better Business Bureaus. The BBB AU­
Traffic & Motor Vehicle Safety Act of 1966" requires manufacturers to be in a position to
contact
you change your address or
buy a used Volkswagen model, complete one of the postcards in the middle of the warranty and
maintenance booklet. You need not use the card if
you purchased your Volkswagen throug h an
authorized Volkswagen dealer.

requires us to provide you with the
Cali fornia, new motor vehicles mu st be designed, built and ped to meet the
trol system on your vehicle for the periods of time
listed below provided there has been no abuse ,
ne glect or improper maint en anc e of yo
ur vehic le.
Your emissio n control system may includ e parts
jection syste m , th e ignit ion system, catalytic verte r, and engine computer. Al so in cluded may be
hoses , belts, con nectors and other
repair your vehicle at no cos t to you including
diagnosis , p arts and labor .
Manufacturer's warranty coverage:
For 3 years or miles, whichever occurs first.
necessary repairs and adjustments be made
b y Volkswagen to ensure that your passes
the inspection . Thi s is your Em ission Control
any emission -re lated part on your vehicle is be repai red or re placed by
Volkswagen . Th is is you r short-t erm Emission trol WARRA NTY.
For 7 years or miles, whichever occurs first
paired or rep laced by Vo lkswagen. This is your long-t erm Emi ssion Contro l
miles, whichever
req uire ments , a s identified on the
Vehic le Em ission Control Information Labe l located
under the hood. For these vehicles ,
if your wagen model fai ls a
WARRANTY and RANTY.
warranty responsibilities:
As the vehicle owner, you are res ponsible for th e
performance of th e req uired maintenan ce listed in your rece ipts covering
maintenance on your vehic le, but Volkswage n not deny warranty fo r the lack of receipts or
for your failure to ensure the performance of scheduled ma intenan ce.
sonable amount of time , n ot to exceed days.
As the vehicle owner, you shou ld also
be aware
th at Volkswage n may deny you warranty cove rage
if your vehi cle or a part has due to abuse,
negle ct, imp rope r maintena nce or unapproved
modificat io ns.
yo u have any question s regardi ng your warran ty
righ ts and responsibilities, you should cont act:
Volkswagen Group of America,
Tel. : 1
Box

an operating unit of Group of America, warrants to the
that every
was designed, form with requiremen ts of the
is free from defects in and to to conform with
ARB requirements,
cause the dicator to for 3 yea rs or whichever occurs first.
A wa rran ted part is any part or motor in a warranty re-
4 California Emissions Warranties
pair, which affects any emission from a
mo tor or engine which is subject to nia emission standards.
Th e
of under this warranty
is however , to the wi thin this
period a defect in or workmanship causes
the to confo rm with tions and the in the United its territories , the make
repairs as may be required by these
Limited Warranty.

For 7 years
em issio n s co ntrol syste m part s a re
cover ed fo r 7 ye ars or
cu rs fir st:
X and Exhaust)
Camshaft adjuster control housing
converter in-eluding
(Main and addi-
tional)
EGR
and Throttle
manifold X
X X Lamp)(*)
Tran s
mission control mod-X
Battery Energy
Adjuster
*)
Air
Module{ *)
Exhaust Manifold
3.6L and
X X
X
X
X X
X X
X
X
X X X
X
X X
X
X X X
X X
X X
X
X
X X
X X
X
X
X X X X
X X X X
X
X X
Hybrid
X
X
X
X
X
X
X
X
X
Emis sions

Tank X
High-Voltage Battery X
High-Voltage
(Malfunction X
Power Electronics (inverter and converter) X
Supercharger X
Transmission
X
covered by the Emissions Warranty
fo r 8 yea rs or
intervals .
in the United States , in­its ter rit ories , perfor m free of ch arge
any repai rs necessary for the vehicle to pass the
s mo g test.
Afte r the 3 year
I
due to a defect in a part which is warranted fo r 7
years I diagnosis, parts, and
For 15 years or whichever oc­curs first
Some Volkswagen models may be Parti al Zero Emission Ve­) requi reme nts , as identified on the Emi ssion Contro l located
under the hood . For these
be repaired or by Volkswagen
for 15 years or whicheve r occu rs
first , from the time of purchaser or origi nal Th is
represents you r Emission System PER­
FORMANCE
Performance Warranty
you are requi red
by to repa ir the to avoid imposition of a
the right to use your
may be presented to any auth orized Volkswagen
Emissions Warra nti es
w ithin a reasonable
t ime , not to exceed thirty (30) days , fr om th e time
at
which y our is presen ted for repair or within any time period specified by state or whiche ver is shorter , e xcep t when a
you be notified in writ ing of the reasons
for reject ing the