2012 TOYOTA tC Warranties & Maintenance Guides (in English)

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DISPUTE RESOLUTION
If a dispute arises regarding your
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. Please note
that you must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act. You may
also be required to use the Dispute
Settlement Program or CDSP before
seeking remedies under the “Lemon
Laws” of your state. Please check the
appropriate page of the
Owner’s
Warranty Rights Notification
booklet
(located in your glove box) for the
requirements applicable to your state.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail15

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WHAT IS COVERED AND
HOW LONG
Emission Defect Warranty
Scion warrants that your vehicle:
>Was designed, built and equipped to
conform at the time of sale with
applicable federal emissions
standards.
>Is free from defects in materials and
workmanship that may cause the
vehicle to fail to meet these
standards.
Federal regulations require that this
warranty be in effect for two years or
24,000 miles from the vehicle’s
in-service date, whichever occurs first.
However, under the terms of the Basic
Warranty, Scion provides coverage of
three years or 36,000 miles, whichever
occurs first. Specific components may
have longer coverage under the terms
of the Powertrain Warranty.
Additionally, components marked
“8/80” in the parts list on pages 17–18
have coverage of eight years or
80,000 miles, whichever occurs first.
Emission Performance
Warranty
Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle maintenance.
If an EPA-approved I/M program is in
force in your area, you are eligible for
Emission Performance Warranty
coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Scion will make all
necessary repairs if both of the
following occur:
>Your vehicle fails to meet applicable
emissions standards as determined
by an EPA-approved emissions test.
>This failure results or will result in
some penalty to you — such as a
fine or denial of the right to use your
vehicle — under local, state or
federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs first.
Additionally, components marked
“8/80” in the parts list on pages 17–18
have coverage of eight years or
80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail16

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WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
>The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
>The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air Conditioning System
>Compressor
>Condenser
>Evaporator
>Associated parts
Air/Fuel Metering System
>Air/fuel ratio feedback control
system
>Cold-start enrichment system
>Deceleration control system
>Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
>Intake manifold and intake air surge
tank
Catalyst System
>Catalytic converter and protector
(8/80)
>Constricted fuel filler neck
>Exhaust manifold
>Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
>Charcoal canister
>Diaphragm valve
>Fuel filler cap
>Fuel tank
>Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail17

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Exhaust Gas Recirculation
(EGR) System
>EGR gas temperature sensor
>EGR valve
>Associated parts
Ignition System
>Distributor and internal parts
>Ignition coil and ignitor
>Ignition wires
>Spark plugs*
Positive Crankcase
Ventilation (PCV) System
>Oil filler cap
>PCV valve or orifice
Other Parts Used in Above
Systems
>Data link connector (8/80)
>Hoses, clamps, fittings, tubing and
mounting hardware
>Malfunction indicator light and bulb
(8/80)
>Pulleys, belts and idlers
>Sealing gaskets and devices
>Sensors, solenoids, switches and
valves
* Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail18

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MAINTENANCE
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non–Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail19

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IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle to
an Authorized Servicing Dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
IF YOU HAVE QUESTIONS
If you have questions or concerns about
your vehicle’s federal emission
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. In the case
of the Emission Performance Warranty,
you may also request information from
or report complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty
provisions are also covered by the
California Emission Control
Warranty (see page 22). Currently,
Arizona, Connecticut, Maine,
Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states to
which the California Emission
Control Warranty applies.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail20

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DEALER CERTIFICATE
We (the dealership) want you to know
that at the time your new Scion vehicle
is being delivered:
1) On the basis of written notificationfurnished by Scion, we have
knowledge that the vehicle is
covered by an EPA Certificate of
Conformity.
2) We have visually inspected those emission control devices or
portions thereof that are visible
without removing or adjusting any
components or systems,
emissions-related or otherwise. On
the basis of this inspection, there
are no apparent deficiencies in the
installation of emission control
devices by Scion. (For purposes of
this certificate, “emission control
devices” is limited to devices
installed on a vehicle for the sole
or primary purpose of controlling
emissions and which were not in
general use before 1968.)
3) We have performed all emission control system preparations
required by Scion prior to the sale
of the vehicle as set forth in Scion’s
current pre-delivery service
manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test
within three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the
written instructions for proper
maintenance and use, Scion will
remedy the nonconformity free of
charge under the terms of the
Emission Performance Warranty.
5) If the vehicle was used as a company car or demonstrator,
check the box and complete the
following:
❑ The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery. The
Emission Performance Warranty
period commenced on the date the
vehicle was first placed into
service, which was:
Month Day Year
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely that
of the manufacturer.
This statement is required by
section 207 of the Clean Air Act (42
U.S.C. 7541) and the EPA regulations
issued thereunder.
Dealer Name
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail21

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YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
The California Air Resources Board
(CARB) and Scion are pleased to
explain the emission control system
warranty for your 2012 vehicle. In
California, new motor vehicles must be
designed, built and equipped to meet
the state’s stringent anti-smog
standards. CARB regulations require
that Scion must warrant the emission
control system on your vehicle for the
time periods indicated on this page,
provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may
include parts such as the fuel injection
system, ignition system, catalytic
converter and engine computer. Also
included may be hoses, belts,
connectors and other emissions-
related assemblies.
Where a warrantable condition exists,
Scion will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
MANUFACTURER’S
WARRANTY COVERAGE
1) For three years or 50,000 miles, whichever occurs first:
>If your vehicle fails a
smog-check test, all necessary
repairs and adjustments will be
made by Scion to ensure that
your vehicle passes the test. This
is your Emission Control System
Performance Warranty.
>If any emissions-related part on
your vehicle is defective, the part
will be repaired or replaced by
Scion. This is your Short-Term
Emission Control System Defect
Warranty. Covered parts are
listed on pages 17–18. Specific
components may have longer
coverage under the terms of the
Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:
>If an emissions-related part
listed on page 24 is defective, the
part will be repaired or replaced
by Scion. This is your Long-Term
Emission Control System Defect
Warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail22