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When trouble arises5
721
SIENNA_U (OM45477U)
5-1. Essential informationEmergency flashers ......... 722
If your vehicle needs to be towed ............................. 723
If you think something is wrong ............................. 727
Fuel pump shut off system ........................... 728 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ........................ 729
If a warning message is displayed ........................ 744
If you have a flat tire (vehicles with run-flat
tires) ............................... 745
If you have a flat tire (vehicles with standard
tires) ............................... 747
If the engine will not start ................................ 762
If the shift lever cannot be shifted from P ................. 764
If you lose your keys ........ 766
If the electronic key does not operate properly....... 767
If the battery is discharged ..................... 770
If your vehicle overheats .. 775
If the vehicle becomes stuck .............................. 778
If your vehicle has to be stopped in an
emergency ..................... 780
Page 728 of 860
728
5-1. Essential information
SIENNA_U (OM45477U)
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system Turn the “ENGINE START STOP” switch to ACCESSORY
mode or turn it off.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when
an airbag inflates upon collision , the fuel pump shut off system
stops the supply of fuel to the engine.
STEP1
STEP2
STEP1
STEP2
Page 740 of 860
740 5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
Vehicles without a smart key system
If the tire pressure warning light frequently comes on after blinking 1
minute when the engine switch is turned to the “ON” position, have it
checked by your Toyota dealer.
Vehicles with a smart key system
If the tire pressure warning light frequently comes on after blinking 1
minute when the “ENGINE START STOP” switch is turned to IGNITION
ON mode, have it checked by your Toyota dealer.
■ Customization that can be co nfigured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disabled.
(Customizable features P. 815) However, Toyota recommends that the
seat belt reminder buzzer be operational to alert the driver and front passen-
ger when seat belts are not fastened.
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5
When trouble arises
743
5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
CAUTION
Your vehicle has also been equipped with a TPMS (tire pressure warning
system) malfunction indicator to indi
cate when the system is not operat-
ing properly. The TPMS (tire pressure warning system) malfunction indi-
cator is combined with the low tire pressure telltale (tire pressure
warning light). When the system det ects a malfunction, the telltale will
flash for approximately one minute an d then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indi cator is illumi-
nated, the system may not be able to detect or signal low tire pressure
as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installati on of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
NOTICE
■Precaution when installing a different tire
When a tire of a different specification or maker is installed, the tire pres-
sure warning system may not operate properly.
Page 758 of 860

758 5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
CAUTION
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure
to observe this precaution may lead to an accident causing death or seri-
ous injury.
■Using the tire jack
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any pu rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire. Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle may be injured.
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762
5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed ( P. 226, 229), consider each of the following
points:
■ The engine will not start even though the starter motor
operates normally.
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting proce-
dures. ( P. 226, 229)
● There may be a malfunction in the engine immobilizer system
(if equipped). ( P. 159)
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem:
●The battery may be discharged. ( P. 770)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over.
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
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When trouble arises
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5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
Emergency start function (vehicles with a smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally: Set the parking brake.
Shift the shift lever to P.
Turn the “ENGINE START STOP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 770)
● There may be a malfunction in the steering lock system (vehi-
cle with a smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 764 of 860
764
5-2. Steps to take in an emergency
SIENNA_U (OM45477U)
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to pre-
vent accidental operation of the shift lever). Have the vehicle
inspected by your Toyo ta dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
Set the parking brake.
Vehicles without a smart ke y system: Turn the engine
switch to the “ACC” position.
Vehicles with a smart key system: Turn the “ENGINE
START STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent tool.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5