Page 389 of 476
5
389 5-1. Essential information
When trouble arises
iQ_WE_74014E
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelet
Emergency towing procedure
Start the engine.
Vehicles without smart entry & start system:
If the engine cannot be started, turn the engine switch to the ACC
or ON position.
Vehicles with smart entry & start system:
If the engine cannot be started, press the “ENGINE START STOP”
switch to change to the ACCESSORY or IGNITION ON mode.
Put the shift lever in N.
Release the parking brake.
Page 390 of 476

390 5-1. Essential information
iQ_WE_74014E
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
To prevent serious damage to the transmission
(vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
Vehicles without smart entry & start system:
Do not tow the vehicle with the key removed or in the LOCK position.
Vehicles with smart entry & start system:
Do not tow the vehicle with the “ENGINE START STOP” switch OFF.
Page 393 of 476
5
393 5-1. Essential information
When trouble arises
iQ_WE_74014E
Towing with a wheel lift-type truck from the rear
Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Vehicles with a manual transmis-
sion: We recommend the use of
a towing dolly under the front
wheels.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the ACC position and
shift the shift lever to N.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to the ACCES-
SORY or IGNITION ON mode
and shift the shift lever to N.
NOTICE
To prevent serious damage to the transmission
(vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
Page 394 of 476

394 5-1. Essential information
iQ_WE_74014E
Using a flat bed truck
If your Toyota is transported by a
flat bed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
indicated by triangles must be
45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Apply the parking brake firmly.
NOTICE
To prevent damage to the vehicle
(vehicles with a manual transmission)
Vehicles without smart entry & start system: Do not tow the vehicle from
the rear with the key removed or in the LOCK position. The steering lock
mechanism is not strong enough to hold the front wheel straight.
Vehicles with smart entry & start system: Do not tow the vehicle from the
rear with the “ENGINE START STOP” switch OFF. The steering lock
mechanism is not strong enough to hold the front wheel straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Front
Page 396 of 476
396
5-1. Essential information
iQ_WE_74014E
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart entry & start system
Turn the engine switch to the ACC or LOCK position.
Restart the engine.
Vehicles with smart entry & start system
Press the “ENGINE START STOP” switch to change to the
ACCESSORY mode or OFF.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
Page 401 of 476

5
401 5-2. Steps to take in an emergency
When trouble arises
iQ_WE_74014E
*3: Rear passenger’s seat belt reminders:
The rear passenger’s seat belt reminder sounds to alert the rear passenger
that his or her seat belt is not fastened. The buzzer sounds for 30 seconds
after the vehicle has reached a speed of at least 20 km/h (12 mph). Then, if
the seat belt is still unfastened, the buzzer will sound in a different tone for
90 more seconds.
*4: Left-hand drive vehicles with audio system
*5: Right-hand drive vehicles with audio system
*6: Vehicles without audio system
Follow the correction procedures. (vehicles with smart entry & start system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
OnceSmart entry & start
system warning light
Indicates that the elec-
tronic key is not pres-
ent when the “ENGINE
START STOP” switch
is pressed.Confirm the
location of the
electronic key.
Once 3 timesSmart entry & start
system warning light
Indicates that a door
other than the driver’s
door has been opened
and closed with the
“ENGINE START
STOP” switch in any
mode other than OFF
and the electronic key
outside of the detec-
tion area.Confirm the
location of the
electronic key.
Page 402 of 476
402 5-2. Steps to take in an emergency
iQ_WE_74014E
Once 3 timesSmart entry & start
system warning light
Vehicles with a Multi-
drive
Indicates that the
driver’s door has
been opened or
closed with the shift
lever in P, the
“ENGINE START
STOP” switch in any
mode other than
OFF, and the elec-
tronic key outside of
the detection area.
Vehicles with a man-
ual transmission
Indicates that the
driver’s door has
been opened or
closed, the “ENGINE
START STOP” switch
in any mode other
than OFF, and the
electronic key out-
side of the detection
area.Turn the
“ENGINE
START STOP”
switch OFF or
confirm the
location of the
electronic key.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
Page 403 of 476

5
403 5-2. Steps to take in an emergency
When trouble arises
iQ_WE_74014E
Continuous Continuous
Smart entry & start
system warning light
Vehicles with a Multi-
drive only
Indicates that the
driver’s door has
been opened or
closed (with the shift
lever not in P, the
“ENGINE START
STOP” switch in any
mode other than OFF
and the electronic
key outside of the
detection area).• Shift the shift
lever to P.
• Confirm the
location of the
electronic key.
Continuous
(10 seconds)
Smart entry & start
system warning light
Indicates that the
“ENGINE START
STOP” switch is in any
mode other than OFF
and the lock button on
the electronic key was
pressed while it was
outside the vehicle.Turn the
“ENGINE
START STOP”
switch OFF
and lock the
doors again.
OnceSmart entry & start
system warning light
Indicates that an
authentic electronic
key is not inside the
vehicle when the vehi-
cle is started.Confirm that
the electronic
key is inside
the vehicle.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure