Page 388 of 476
388
5-1. Essential information
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If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as or a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 392)
If they are damaged, use a towing dolly or flat bed truck.
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390 5-1. Essential information
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Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
To prevent serious damage to the transmission
(vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
Vehicles without smart entry & start system:
Do not tow the vehicle with the key removed or in the LOCK position.
Vehicles with smart entry & start system:
Do not tow the vehicle with the “ENGINE START STOP” switch OFF.
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5
393 5-1. Essential information
When trouble arises
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Towing with a wheel lift-type truck from the rear
Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Vehicles with a manual transmis-
sion: We recommend the use of
a towing dolly under the front
wheels.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the ACC position and
shift the shift lever to N.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to the ACCES-
SORY or IGNITION ON mode
and shift the shift lever to N.
NOTICE
To prevent serious damage to the transmission
(vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
Page 394 of 476

394 5-1. Essential information
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Using a flat bed truck
If your Toyota is transported by a
flat bed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
indicated by triangles must be
45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Apply the parking brake firmly.
NOTICE
To prevent damage to the vehicle
(vehicles with a manual transmission)
Vehicles without smart entry & start system: Do not tow the vehicle from
the rear with the key removed or in the LOCK position. The steering lock
mechanism is not strong enough to hold the front wheel straight.
Vehicles with smart entry & start system: Do not tow the vehicle from the
rear with the “ENGINE START STOP” switch OFF. The steering lock
mechanism is not strong enough to hold the front wheel straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Front
Page 402 of 476
402 5-2. Steps to take in an emergency
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Once 3 timesSmart entry & start
system warning light
Vehicles with a Multi-
drive
Indicates that the
driver’s door has
been opened or
closed with the shift
lever in P, the
“ENGINE START
STOP” switch in any
mode other than
OFF, and the elec-
tronic key outside of
the detection area.
Vehicles with a man-
ual transmission
Indicates that the
driver’s door has
been opened or
closed, the “ENGINE
START STOP” switch
in any mode other
than OFF, and the
electronic key out-
side of the detection
area.Turn the
“ENGINE
START STOP”
switch OFF or
confirm the
location of the
electronic key.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
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424 5-2. Steps to take in an emergency
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Emergency start function (vehicles with smart entry & start system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Put the shift lever in P (Multidrive) or N (manual transmission).
Set the “ENGINE START STOP” switch to the ACCESSORY
mode.
Vehicles with a Multidrive: Press and hold the “ENGINE
START STOP” switch for about 15 seconds while depressing
the brake pedal firmly.
Vehicles with a manual transmission: Press and hold the
“ENGINE START STOP” switch for about 15 seconds while
depressing the brake pedal firmly and also depressing the
clutch pedal.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle checked by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 430)
There may be a malfunction in the steering lock system (vehi-
cles with smart entry & start system).
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown.
Page 428 of 476
428 5-2. Steps to take in an emergency
iQ_WE_74014EVehicles with a manual transmission
Depress the clutch pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
Press the “ENGINE START STOP” switch within 10 seconds
after the buzzer sounds, keeping the clutch pedal depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
Replacing the key battery
As this procedure is a temporary measure, it is recommend that the elec-
tronic key battery be replaced immediately when the battery depletes.
(P. 357)
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5
429 5-2. Steps to take in an emergency
When trouble arises
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Changing “ENGINE START STOP” switch modes
Vehicles with a Multidrive
Within 10 seconds of the buzzer sounding, release the brake pedal and
press the “ENGINE START STOP” switch.
The engine does not start and modes will be changed each time the switch
is pressed. (P. 181)
Vehicles with a manual transmission
Within 10 seconds of the buzzer sounding, release the clutch pedal and
press the “ENGINE START STOP” switch.
The engine does not start and modes will be changed each time the switch
is pressed. (P. 181)