2012 TOYOTA HIGHLANDER engine

5
When trouble arises
519
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing from the fr ont, the vehicle's rear wheels and
axles must be in good condition. (P. 523)
If they are damaged, use a towing dolly or flat bed truck.

520 5-1. Essential information
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system:
Turn the engine switch to “ACC” (engine off) or “ON” (engine run-
ning) position.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
STEP1
STEP2
STEP3

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When trouble arises
521
5-1. Essential information
Installing a towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2

526
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

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When trouble arises
527
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Vehicles without smart key systemTurn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
STEP1
STEP2

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When trouble arises
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5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warn ing light (vehicles without
multi-information display) Indicates that the engine oil pressure is too low.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning light Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.

534 5-2. Steps to take in an emergency
*1: Open door warning buzzer:The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).
*2: Driver's and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belt reminders sound to alert the
driver and front passenger that his or her seat belt is not fastened. These
buzzers sound for 10 seconds after the vehicle has reached a speed of at
least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer
will sound in a different tone for 20 more seconds.
*3: Vehicles without navigation system
*4: Vehicles with navigation system
*5: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s ManualSupplement” for the maintenance interval applicable to your vehicle.
■ Key reminder buzzer (vehic les without smart key system)
The buzzer indicates that the key has not been removed with the engine off
and the driver’s door opened.
■ Open moon roof reminder buzzer (vehicles with mult i-information dis-
play)
The buzzer indicates that the moon roof is not fully closed with the engine off
and the driver’s door opened.
■ Front passenger detect ion sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Engine oil replacement re minder light (U.S.A. vehicles without multi-
information display)
The engine oil replacement reminder light will come on and flash at approxi-
mately 4500 miles (7200 km) after an oil change. When the distance driven
after an oil change exceeds approximately 5000 miles (8000 km), the light
will come on and remain on.

536 5-2. Steps to take in an emergency
The tire pressure warning system may be disabled in the following condi-
tions:
(When the condition becomes normal, the system will work properly.)
●If electronic devices or facilities using similar radio wave frequencies
are nearby.
●If a radio set at similar frequencies is in use in the vehicle.
●If a window tint that affects the radio wave signals is installed.
●If there is a lot of snow or ice on the vehicle, in particular around the
wheels or wheel housings.
●If non-genuine Toyota wheels are used. (Even if you use Toyota
wheels, the tire pressu re warning system may not work properly with
some types of tires.)
●If tire chains are used.
●If the spare tire is in a location subject to poor radio wave signal
reception.
●If a large metallic object which can interfere with signal reception is
put in the luggage room.
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
Vehicles without smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the engine switch is turned to the “ON” position, have it
checked by your Toyota dealer. Vehicles with smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the “ENGINE START STOP” switch is turned to IGNITION
ON mode, have it checked by your Toyota dealer.