Page 54 of 636

54 1-3. Opening, closing and locking the doors
●As long as the electronic key is within the effective range, the doors may
be locked or unlocked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to
start the hybrid system if the electronic key is near the window.
● The doors may unlock if a large amount of water splashes on the door
handle, such as in the rain or in a car wash. (The doors will automatically
be locked after approximately 60 seconds if the doors are not opened
and closed.)
● Gripping the door handle when wearing a glove may not unlock the door.
● If the wireless remote control is used to lock the doors when the elec-
tronic key is near the vehicle, there is a possibility that the door may not
be unlocked by the entry function. (Use the wireless remote control to
unlock the doors.)
■ When the vehicle is not driven for extended periods
To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ Alarms and warning indicators
A combination of exterior and interior alarms as well as warning lights and
warning messages shown on the multi-information display are used to
reduce the chance of vehicle theft and accidents resulting from erroneous
operation.
●When any warning lights come on:
Take appropriate measures according to which warning light comes on.
( P. 528)
● When a warning message is shown on the multi-information display:
Take appropriate measures according to the warning message on the
multi-information display. ( P. 538)
Page 56 of 636

56 1-3. Opening, closing and locking the doors
*: A message will be shown on the multi-information display.
■ If the smart key system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( P. 556)
● Starting the hybrid system. ( P. 556)
■ When the electronic key battery is fully depleted
P. 495
AlarmSituationCorrection procedure
Interior and exte-
rior alarms sound
continuously.* Tried to close the driver’s
door after carrying the key
outside the vehicle with the
“POWER” switch in ON or
ACCESSORY mode and
without the shift lever
being in P. Shift the shift lever to
P, turn the “POWER”
switch OFF and close
the driver’s door
again.
Interior alarm
beeps once.* The electronic key has a
low battery.
Replace the electronic
key battery.
Tried to start the hybrid
system without the elec-
tronic key being present,
or when the electronic key
was not functioning nor-
mally. Start the hybrid sys-
tem with the elec-
tronic key present.
Interior alarm
beeps once and
exterior alarm
sounds 3 times.* Tried to close the driver’s
door after carrying the key
outside the vehicle without
turning the “POWER”
switch OFF.
Turn the “POWER”
switch OFF and close
the driver’s door
again.
An occupant carried the
electronic key outside the
vehicle and closed the
door when the “POWER”
switch was in ON or
ACCESSORY mode. Bring the electronic
key back into the vehi-
cle.
Page 120 of 636
![TOYOTA HIGHLANDER HYBRID 2012 XU40 / 2.G Owners Manual 120 1-6. Refueling
■Fuel types
Use unleaded gasoline. (Octane rating 87 [Research Octane Number 91] or
higher)
■ Fuel tank capacity
Approximately 17.2 gal. (65.0 L, 14.3 Imp. gal.)
■ If the fuel TOYOTA HIGHLANDER HYBRID 2012 XU40 / 2.G Owners Manual 120 1-6. Refueling
■Fuel types
Use unleaded gasoline. (Octane rating 87 [Research Octane Number 91] or
higher)
■ Fuel tank capacity
Approximately 17.2 gal. (65.0 L, 14.3 Imp. gal.)
■ If the fuel](/manual-img/14/6448/w960_6448-119.png)
120 1-6. Refueling
■Fuel types
Use unleaded gasoline. (Octane rating 87 [Research Octane Number 91] or
higher)
■ Fuel tank capacity
Approximately 17.2 gal. (65.0 L, 14.3 Imp. gal.)
■ If the fuel filler door does no t open and a “PLEASE WAIT NOW
OPENING” message appears on th e multi-information display
Fuel tank pressure is being reduced. The fuel filler door will open within
about 10 seconds of the switch being pressed.
■ If the fuel filler door opener is inoperable
If the fuel filler door opener switch cannot be operated, contact your Toyota
dealer. In the event that urgent refueling is required, follow the procedure
below.
Remove the cap slowly. Take care to prevent fuel from spilling out,
as fuel tank pressure may not have been adequately reduced.
Fill the fuel tank carefully and slowly. Use caution, as air being dis-
charged from inside the fuel tank may cause fuel to spray out from
the filler opening during refueling.
Open the fuel filler door using the lever in
the luggage compartment.STEP1
STEP2
STEP3
Page 122 of 636
122 1-6. Refueling
NOTICE
■Refueling
●Finish refueling within 30 minutes. If more than 30 minutes passes, the
internal valve closes. In this condition, fuel may spill out if you continue to
refuel the vehicle. About 5 minutes after the valve is closed, a message
“CLOSE FUEL LID” will appear on the multi-information display. To refuel
the vehicle again, tighten the fuel tank cap and close the fuel filler door,
and then push the fuel filler door opener switch again.
● Do not spill fuel during refueling.
Doing so may damage the vehicle, such as causing the exhaust systems
to operate abnormally or damaging fuel system components or the vehi-
cle's painted surface.
Page 155 of 636
155
1
1-8. Safety information
Before driving
Installing child restraints
Follow the child restraint system manufacturer's instructions. Firmly
secure child restraints to the r ear seats using the LATCH anchors or
a seat belt. Attach the top teth er strap when installing a child
restraint.
The lap/shoulder belt can be used if your child restraint system is
not compatible with the LATCH (Low er Anchors and Tethers for Chil-
dren) system.
Second seat: Child restraint
LATCH anchors
LATCH anchors are provided
for the rear outer seats. (But-
tons displaying the location of
the anchors are attached to the
seats.)
Seat belts equipped with a
child restraint locking mecha-
nism (ALR/ELR belts except
driver’s seat belt)
Page 167 of 636

When driving2
167
2-1. Driving proceduresDriving the vehicle............ 168
Power (ignition) switch ..... 179
Engine (ignition) switch .... 184
EV-Drive Mode................. 188
Transmission.................... 190
Turn signal lever .............. 193
Parking brake ................... 194
Horn ................................. 195
2-2. Instrument cluster Gauges and meters ......... 196
Indicators and warning lights .............................. 198
Multi-information display............................ 203
2-3. Operating the lights and wipers
Headlight switch ............... 213
Fog light switch ................ 219
Windshield wipers and washer ........................... 221
Rear window wiper and washer ........................... 224 2-4. Using other driving
systems
Cruise control ................... 226
Rear view monitor system ........................... 230
Driving assist systems ..... 234
Hill-start assist control ...... 239
2-5. Driving information Utility vehicle precautions .................... 241
Cargo and luggage .......... 246
Vehicle load limits ............ 250
Winter driving tips ............ 251
Trailer towing ................... 255
Dinghy towing .................. 274
Page 188 of 636

188
2-1. Driving procedures
EV-Drive Mode
■Situations in which EV-Drive Mode cannot be turned on
It may not be possible to turn EV-Drive Mode on in the following situations. If
it cannot be turned on, a buzzer will sound and a message will be shown on
the multi-information display.
●The temperature of the hybrid system is high.
The vehicle has been left in the sun, driven on a hill, driven at high
speeds, etc.
● The temperature of the hybrid system is low.
The vehicle has been left in extremely low temperatures for a long period
of time etc.
● The gasoline engine is warming up.
● The hybrid battery (traction battery) is low.
The remaining battery level indicated in the “Energy Monitor” display is
level 3 or lower. ( P. 37)
● Vehicle speed is about 25 mph (40 km/h) or more.
● The accelerator pedal is depressed firmly or the vehicle is on a hill etc.
● The windshield defogger is in use.
In EV-Drive Mode the electric motor (traction motor), powered by the
hybrid battery (traction battery), is used to drive the vehicle.
On/off
When EV-Drive Mode is turned
on, the EV-Drive Mode indica-
tor will come on. Pressing the
switch when in EV-Drive Mode
will return to normal driving
(using the gasoline engine and
electric motor [traction motor]).
Page 189 of 636

189
2-1. Driving procedures
2
When driving
■
Automatic cancelation of EV-Drive Mode
When driving in EV-Drive Mode, the gasoline engine may automatically
restart in the following situations. When EV-Drive Mode is canceled, a
buzzer will sound and the EV-Drive Mode indicator will flash and go off.
●The hybrid battery (traction battery) becomes low.
The remaining battery level indicated in the “Energy Monitor” display is
level 2 or lower. ( P. 37)
● Vehicle speed becomes more than about 25 mph (40 km/h).
● The accelerator pedal is depressed firmly or the vehicle is on a hill etc.
■ Possible driving distance when driving in EV-Drive Mode
Possible driving distance when driving in EV-Drive Mode is up to about 1/2
mile (1 km) if driven at a speed of about 25 mph (40 km/h) or less. (Possible
driving distance depends on the hybrid battery [traction battery] level and
driving conditions.)
■ Fuel economy
Highlander is designed to achieve the best possible fuel economy during
normal driving (using the gasoline engine and electric motor [traction
motor]). Driving in EV-Drive Mode more than necessary may lower fuel
economy.
CAUTION
■Caution while driving
When driving in EV-Drive Mode, pay special attention to the area around the
vehicle. Because there is no engine noise, pedestrians, people riding bicy-
cles or other people and vehicles in the area may not be aware of the vehicle
starting off or approaching them, so take extra care while driving.