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1
2
3
4
5
6
7
5
5-1. Essential informationEmergency flashers ............ 408
If your vehicle needs to be towed ........................... 409
If you think something is wrong ................................ 412
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 413
If a warning message is displayed........................... 423
If you have a flat tire............ 442
If the hybrid system will not start ............................. 454
If the shift lever cannot be shifted from P............... 456
If you lose your keys ........... 457
If the electronic key does not operate properly.......... 458
If the vehicle’s 12-volt battery is discharged......... 461
If your vehicle overheats ..... 465
If the vehicle becomes stuck ................................. 469
If your vehicle has to be stopped in an
emergency ........................ 470 6-1. Specifications
Maintenance data (fuel, oil level, etc.) ........... 472
Fuel information.................. 483
Tire information .................. 486
6-2. Customization Customizable features........ 498
6-3. Initialization Items to initialize ................. 504
Reporting safety defects for U.S. owners ................ 506
Seat belt instructions for Canadian owners
(in French) ........................ 507
SRS airbag instructions for Canadian owners
(in French) ........................ 509
5When trouble arises6Vehicle specifications
7For owners
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28
1-1. Hybrid system
Hybrid system
Your vehicle is a hybrid vehicle. It has characteristics different from
conventional vehicles. Be sure you are closely familiar with the char-
acteristics of your vehicle, and operate with care.
The hybrid system combines the use of a gasoline engine and an
electric motor (traction motor) according to driving conditions,
improving fuel efficiency and reducing exhaust emissions.
Gasoline engine
Electric motor (traction motor)
■ When stopped/during take-off
The gasoline engine stops when the vehicle is stopped. During
start-off, the electric motor (tra ction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine
is stopped and the motor is used.
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30 1-1. Hybrid system
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the recharging of the
hybrid battery (traction battery).
●The accelerator pedal is released.
● The brake pedal is depressed with the shift lever in D or B.
■ EV indicator
■ Conditions in which the g asoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or
low
● When the heater is switched on
The EV indicator comes on when driving
the vehicle using only the electric motor
(traction motor).
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31
1-1. Hybrid system
1
Before driving
■
Charging the hybrid battery (traction battery)
●As the gasoline engine charges the hybrid battery (traction battery), the
battery does not need to be charged from an outside source. However, if
the vehicle is left parked for a long time the hybrid battery will slowly dis-
charge. For this reason, be sure to drive the vehicle at least once every
few months for at least 30 minutes or 10 miles (16 km). If the hybrid bat-
tery becomes fully discharged and you are unable to jump-start the vehi-
cle with the 12-volt battery, contact your Toyota dealer.
● If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. Always put the shift lever in P when the vehicle is stopped.
When driving in heavy traffic, operate the vehicle with the shift lever in D
or B to avoid discharging the battery.
■ Charging the 12-volt battery
P. 463
■ After the 12-volt battery has di scharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
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32 1-1. Hybrid system
■Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. Always shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) behind
the rear seats when the hybrid system starts or stops.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the transmission when the hybrid system
starts or stops.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal
is depressed.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent beside the rear
left seat.
■ Vehicle Proximity Notification System
In the following cases, the Vehicle Proximity Notification System sound may
be difficult for pedestrians, people riding bicycles or other people and vehi-
cles in the surrounding area to hear:
●When there is a lot of noise in the vicinity
● When it is raining or during strong winds
● When in the area surrounding the rear of the vehicle, rather than in front
of the vehicle
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
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34 1-1. Hybrid system
Hybrid battery air vent There is an air intake vent beside
the rear left seat for the purpose
of cooling the hybrid battery
(traction battery). If the vent
becomes blocked, the hybrid
battery may overheat, leading to
a reduction in hybrid battery out-
put.
Emergency shut off system When a certain level of impact is detected by the impact sensor, the
emergency shut off syst em blocks off the high voltage current and
stops the fuel pump to minimize t he risk of electrocution and fuel
leakage. If the emergency shut off system activates, your vehicle will
not restart. To restart the hybrid system, contact your Toyota dealer.
Hybrid warning message
A message is automatically displayed when a malfunction occurs in
the hybrid system or an impr oper operation is attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. ( P. 423)
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63
1-3. Opening, closing and locking the doors and trunk
1
Before driving
■
When the vehicle is not dr iven for extended periods
● To prevent theft of the vehicle, do not leave the electronic key within 6 ft.
(2 m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 498)
■ Alarm (if equipped)
Using the smart key system to lock the doors will set the alarm system.
(P. 110)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
the outside of the vehicle.
Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention function may
not operate.)
■ If the smart key system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( P. 458)
● Starting the hybrid system: P. 458
■ Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the
hybrid system stops. (P. 433)
● As the electronic key always receives radio waves, the battery will
become depleted even if the electronic key is not used. The following
symptoms indicate that the electronic key battery may be depleted.
Replace the battery when necessary. ( P. 382)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
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64 1-3. Opening, closing and locking the doors and trunk
●To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Glass top ranges
• Table lamps
■ When the electronic key battery is fully depleted
P. 382
■ If the smart key system has been d eactivated in a customized setting
● Locking and unlocking the doors: Use the wireless remote control or
mechanical key. ( P. 66, 458)
● Starting the hybrid system and changing “POWER” switch modes:
P. 459
● Stopping the hybrid system: P. 159
■ Customization that can be co nfigured at Toyota dealer
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 498)
■ Certification for the smart key system
U.S.A.
FCC ID: NI4TMLF10-4
FCC ID: NI4TMLF10-5
FCC ID: HYQ23AAB
FCC ID: HYQ14FBA
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.