Page 309 of 368

5
309 5-1. Essential information
When trouble arises
AYGO_WE_99E96E
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed. The steering lock mechanism is
not strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 310 of 368

310
5-1. Essential information
AYGO_WE_99E96E
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light comes on
“STOP” indicator flashes
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine misses, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
Page 312 of 368

312
AYGO_WE_99E96E
5-2. Steps to take in an emergency
If a war ning light tur ns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Warning lightWarning light/Details
Brake system warning light
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
Page 315 of 368

5
315 5-2. Steps to take in an emergency
When trouble arises
AYGO_WE_99E96E
Have the vehicle inspected immediately.
Failure to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional immedi-
ately.
To prevent the clutch from overheating
Do not use the accelerator pedal or starting assist system to hold the
vehicle on a hill.
On an uphill incline, observe the following whenever possible:
• Maintain a safe distance from the vehicle ahead and avoid unneces-
sary starting off and stopping.
• Avoid using E mode on an uphill slope. This will help to avoid unneces-
sary gear changes.
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic multi-mode manual transmission control
system (if equipped); or
• The emission control system.
(Flashes)SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system (vehicles with VSC system).
Electric power steering warning light (if equipped)
Indicates a malfunction in the EPS system.
Page 318 of 368
318
5-2. Steps to take in an emergency
AYGO_WE_99E96E
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided.
Before jacking up the vehicle
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Vehicles with a multi-mode manual transmission: Shift the
shift lever to E, M or R.
Vehicles with a manual transmission: Shift the shift lever to R.
Stop the engine.
Turn on the emergency flashers.
Location of the spare tire, jack and tools
Tool tray Spare tireJack
Wheel bolt wrench Towing eyelet
Page 327 of 368

5
327 5-2. Steps to take in an emergency
When trouble arises
AYGO_WE_99E96E
CAUTION
Replacing a flat tire
Observe the following precautions.
Failure to do so may result in serious injury:
• Do not try to remove the wheel ornament by hand. Take due care in
handling the ornament to avoid unexpected personal injury.
• Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. Touching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
Failure to follow these precautions could cause the wheel bolts to loosen
and the tire to fall off, resulting in death or serious injury.
• Never use oil or grease on the wheel bolts.
Oil and grease may cause the wheel bolts to be excessively tightened,
leading to bolt or disc wheel damage. Remove any oil or grease from
the wheel bolts.
• Have the wheel bolts tightened with a torque wrench to 103 N·m (10.5
kgf·m, 76 ft·lbf) as soon as possible after changing wheels.
• When installing a tire, only use wheel bolts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads
or bolt holes of the wheel, have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped
professional.
On vehicles with steel wheels, never
use tools, such as an Allen wrench, that
are used by applying them to a hexago-
nal concave portion of a bolt head.
Doing so could cause bolt deformation
and improper installation, and may
result in serious injury.
Page 330 of 368
330
5-2. Steps to take in an emergency
AYGO_WE_99E96E
If the shift lever cannot be shifted (vehicles with a multi-mode manual transmission)
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to pre-
vent accidental operation of the shift lever). Have the vehicle
inspected by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
Set the parking brake.
Turn the engine switch to the “ACC” position.
Depress the brake pedal.
Press the shift lock override
button with a flathead screw-
driver or equivalent.
The shift lever can be shifted
while the button is pressed.
Page 339 of 368
5
339
5-2. Steps to take in an emergency
When trouble arises
AYGO_WE_99E96E
If the vehicle becomes stuck
Emergency hook
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Stop the engine. Set the parking brake and shift the shift
lever to N.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the engine.
Vehicles with a multi-mode manual transmission: Shift the
shift lever to E, M or R and carefully apply the accelerator to
free the vehicle.
Vehicles with a manual transmission: Shift the shift lever to
1 or R and carefully apply the accelerator to free the vehi-
cle.
When your vehicle becomes stuck and
cannot move, the emergency hook is
used for another vehicle to pull your vehi-
cle out in an emergency.
Your vehicle is not designed to tow
another vehicle.