2012 RENAULT FLUENCE Owners Manual

operating faults ..................................... (up to the end of the DU)
faults operating faults ............................... (up to the end of the DU)
5.37
ENG_UD17941_2
Anomalies de fonctionnement (X85 - L38 - X38 - Renault)
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Operating faults
OPeratIng F aults (1/8)
the following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
using the renault card POssIBle causes actIOn requIreD
The RENAULT card does not lock or
unlock the doors. Card battery is flat.
Use the emergency key (refer to the in-
formation on the “integrated key” in
Section 1).
Use of appliances operating on the same
frequency as the card (mobile phone, etc.). Stop using the equipment or use the emer-
gency key (refer to the information on the
“integrated key” in Section 1).
Vehicle located in a high electromagnetic
radiation zone.
Discharged battery. Replace the battery. You can still lock/
unlock and start your vehicle (refer to the
information on “Locking/unlocking the
doors” in Section 1 and “Starting/Stopping
the engine” in Section 2).
The remote control does not lock or
unlock the doors. The remote control battery is flat.
Use the emergency key.
Use of appliances operating on the same
frequency as the remote control (mobile
phone, etc.). Stop using the devices or use the key.
Vehicle located in a high electromagnetic
radiation zone.
Discharged battery. Replace the battery. You can still lock/
unlock and start your vehicle (refer to the
information on “Locking/unlocking the
doors” in Section 1 and “Starting/Stopping
the engine” in Section 2).

5.38
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ENG_NU_891_892-7_L38-B32_Renault_5
Jaune NoirNoir texte
OPeratIng F aults (2/8)
the starter is activated POssIBle causesactIOn requIreD
There is no response, the warning lights
fail to light up and the starter does not
turn. Discharged battery.
Connect another battery to the faulty bat-
tery.
Battery unserviceable. Replace battery.
Warning lights go dim and starter turns
very slowly. Battery terminals not tight,
battery terminals corroded.Retighten, reconnect or clean them if
they are oxidised.
Battery discharged or unserviceable. Connect another battery to the faulty bat-
tery. Refer to the paragraph “Battery:
troubleshooting” in section 5 or replace
the battery if necessary.
Do not push the vehicle if the steering
column is locked.

JauneNoirNoir texte
5.39
ENG_UD17941_2
Anomalies de fonctionnement (X85 - L38 - X38 - Renault)
ENG_NU_891_892-7_L38-B32_Renault_5
OPeratIng F aults (3/8)
the starter is activated POssIBle causesactIOn requIreD
The engine will not start
(vehicle with RENAULT card). Starting conditions are not fulfilled.
Refer to the information on “Starting/
stopping the engine” in Section 2.
The hands-free RENAULT card is not de-
tected. Move the card inside the passenger
compartment.
The hands-free RENAULT card does not
work. Insert the card in the card reader in order
to start the engine.
Refer to the information on “Starting/
stopping the engine” in Section 2.
It is difficult to start the engine in wet
weather or after washing the vehicle. Poor ignition, ignition system damp.
Dry the spark plug and coil wires.
The engine is difficult to start when hot. Faulty carburation (bubbles of vaporised
fuel in the circuit).Let the engine cool down.
Poor compression. Consult an approved dealer.
The engine cannot be switched off
(vehicle with RENAULT card). Electronic fault.
Press the starter button quickly five
times.
The steering column remains locked. Steering wheel locked.Move the steering wheel while press-
ing the engine start button (refer to the
information on “Starting the engine” in
Section 2).

5.40
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ENG_NU_891_892-7_L38-B32_Renault_5
Jaune NoirNoir texte
On the road POssIBle causesactIOn requIreD
White smoke from the exhaust. This is not necessarily a fault. Smoke
may be caused by regeneration of the
particle filter.Refer to the information on “Special fea-
tures of diesel versions” in Section 2.
Vibrations. Tyres not inflated to correct pressures,
incorrectly balanced or damaged.Check the tyre pressures. If this is not the
problem, have them checked by an ap
-
proved Dealer.
Coolant boiling in the coolant reservoir. Mechanical fault: damaged cylinder head
gasket.Stop the engine.
Contact an approved dealer.
OPeratIng F
aults (4/8)

JauneNoirNoir texte
5.41
ENG_UD17941_2
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OPeratIng F aults (5/8)
On the road POssIBle causesactIOn requIreD
Smoke under the bonnet. Short circuit or cooling circuit leak.Stop, switch off the ignition, stand away
from the vehicle and contact an ap-
proved Dealer.
Coolant circuit fault. Consult an approved dealer.
The oil pressure warning light comes on:
– while turning or braking, The level is too low. Top up the engine oil level (refer to the
information on “Engine oil level: topping
up/filling” in Section 4).
– at idle speed, Low oil pressure. Consult the nearest approved Dealer.
– is slow to go out or remains lit when
accelerating. Loss of oil pressure.
Stop the vehicle and contact an ap-
proved Dealer.
Loss of engine power. Clogged air filter.Replace the cartridge.
Fuel supply fault. Check the fuel level.
Faulty spark plugs, incorrect electrode
gaps. Consult an approved dealer.
Unstable idle speed or the engine stalls. Poor compression (spark plugs, ignition,
air leak).Consult an approved dealer.

5.42
ENG_UD17941_2
Anomalies de fonctionnement (X85 - L38 - X38 - Renault)
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Jaune NoirNoir texte
On the road POssIBle causesactIOn requIreD
Steering becomes heavy. Assistance overheating.Leave to cool.
Weak or dead battery. Recharge or replace the battery.
The engine overheats. The coolant tem-
perature warning light comes on (or the
indicator needle is in the red area). Coolant pump: belt stretched or broken.
Engine cooling fan not working.
Stop the vehicle, switch off the engine
and contact an approved Dealer.
Coolant leaks. Check the condition of hoses and clips.
Check the coolant reservoir: it should
contain fluid. If it does not, top it up (once
it has cooled) . Take care not to scald
yourself. This action is only temporary;
consult your approved Dealer as soon as
possible.
OPeratIng F aults (6/8)
radiator: if there is a significant lack of coolant, remember that it must never be topped up using cold coolant while
the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling
system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved
by our Technical Department may be used for this purpose.

JauneNoirNoir texte
5.43
ENG_UD17941_2
Anomalies de fonctionnement (X85 - L38 - X38 - Renault)
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electrical equipment POssIBle causesactIOn requIreD
The wipers do not work. Wiper blades stuck.Free the blades before using the wipers.
Broken windscreen wiper fuse. Consult an approved dealer.
Blown rear screen wiper fuse (intermit -
tent, permanently stopped). Replace it.
Motor fault. Consult an approved dealer.
The wiper does not stop. Faulty electrical controls.Consult an approved dealer.
Direction indicators flashing more quickly. Blown bulb.Replace the bulb.
The indicators are
not working. On one side:
– blown bulb,
– faulty earth connection, Replace the bulb.
Find the earth wire which is attached to a
metallic part, scrape the end of the earth
wire and reposition carefully.
On both sides: – fuse blown, Replace it.
– faulty flasher unit. Replace: contact an approved dealer.
OPeratIng Faults (7/8)

5.44
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OPeratIng F aults (8/8)
electrical equipment POssIBle causesactIOn requIreD
The headlights
are not working. One only:
– blown bulb, Replace the bulb.
– disconnected wire or incorrectly-posi -
tioned connector, Check and reconnect the wire or the con-
nector.
– faulty earth connection. See above.
Both: – if the circuit is fused. Check and replace if necessary.
The headlights do not switch off. Faulty electrical controls.Consult an approved dealer.
Traces of condensation in the lights. This is not a fault. The presence of traces
of condensation in lights is a natural phe-
nomenon linked to variations in tempera-
ture.
These traces soon disappear when the
lights are switched on.