2012 Ram Cargo Van Owner's Manual

CAUTION!
An unlocked car is an invitation to thieves. Always
remove the Key Fob from the ignition and lock all
doors when leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the Key Fob is in the
ignition and the ignition switch position is OFF or ACC,
a chime will sound to remind you to remove the key.
NOTE:The Key-In-Ignition reminder only sounds
when the Key Fob is placed in the OFF or ACC ignition
position.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses Key Fob with factory-mated Remote
Keyless Entry (RKE) transmitter and Wireless Ignition
Node (WIN) to prevent unauthorized vehicle operation.
Therefore, only Key Fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
invalid Key Fob is used to start the engine.
After turning the ignition switch to the ON/RUN posi-
tion, the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on after the
bulb check, it indicates that there is a problem with the
electronics. In addition, if the light begins to flash after
the bulb check, it indicates that someone used an invalid
Key Fob to start the engine. Either of these conditions will
result in the engine being shut off after two seconds.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
CAUTION!
The Sentry KeyImmobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be reprogrammed to any other vehicle.
CAUTION!
Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE: When having the Sentry Key Immobilizer
system serviced, bring all vehicle Key Fobs with you to
the authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Keysystem complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
for unauthorized entry and the ignition switch for unau-
thorized operation. When the alarm is activated, the
interior switches for door locks, power sliding doors and
power liftgate are disabled. The Vehicle Security Alarm provides both audible and visible signals, for the first
three minutes, the headlights will turn on, the park lamps
and/or turn signals will flash and Vehicle Security Light
will flash repeatedly and the horn will sound. For an
additional 15 minutes, only the headlights, park lamps
and/or turn signals and Vehicle Security Light will flash.
Rearming Of The System
The Vehicle Security Alarm will rearm itself after the 15
additional minutes of headlights and Vehicle Security
Light flashing, if the Vehicle Security Alarm has not been
disabled. If the condition which initiated the alarm is still
present, the Vehicle Security Alarm will ignore that
condition and monitor the remaining doors and ignition.
To Arm The System
Follow these steps to arm the Vehicle Security Alarm:
1. Remove the key from the ignition system (refer to
Starting Procedures
inStarting And Operating for
further information).
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

•Make sure the vehicle ignition system isOFFand the
key is physically removed from the ignition.
2. Perform one of the following methods to lock the
vehicle:
• Press LOCK on the interior power door lock switch
with the driver and/or passenger door open.
• Press the LOCK button on the Remote Keyless Entry
(RKE) transmitter.
3. If any doors are open, close them.
To Disarm The System
The Vehicle Security Alarm can be disarmed using any of
the following methods:
•Press the UNLOCK button on the Remote Keyless
Entry (RKE) transmitter.
•Cycle the vehicle ignition system out of the OFF
position.
•Insert a valid key into the ignition switch and turn
the key to the ON position.
NOTE:
•The driver’s door key cylinder and the liftgate button
on the RKE transmitter cannot arm or disarm the
Vehicle Security Alarm.
•The Vehicle Security Alarm remains armed during
power liftgate entry. Pressing the liftgate button will
not disarm the Vehicle Security Alarm. If someone
enters the vehicle through the liftgate and opens any
door the alarm will sound.
•When the Vehicle Security Alarm is armed, the interior
power door lock switches will not unlock the doors.
The Vehicle Security Alarm is designed to protect your
vehicle; however, you can create conditions where the
system will give you a false alarm. If one of the previ-
ously described arming sequences has occurred, the
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Vehicle Security Alarm will arm regardless of whether
you are in the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this occurs,
disarm the Vehicle Security Alarm.
If the Vehicle Security Alarm is armed and the battery
becomes disconnected, the Vehicle Security Alarm will
remain armed when the battery is reconnected; the
exterior lights will flash, the horn will sound. If this
occurs, disarm the Vehicle Security Alarm.
Tamper Alert
If something has triggered the Vehicle Security Alarm in
your absence, the horn will sound three times and the
exterior lights blink three times when you unlock the
doors. Check the vehicle for tampering.
Security System Manual Override
The Vehicle Security Alarm will not arm if you lock the
doors using the manual door lock plunger.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
Remote Keyless Entry (RKE) transmitter to unlock the
doors or open any door.
This feature also turns on the approach lighting in the
outside mirrors (if equipped). Refer to “Mirrors” in
“Understanding The Features Of Your Vehicle” for fur-
ther information.
The lights will fade to off after approximately 30 seconds,
or they will immediately fade to off once the ignition
switch is turned to ON/RUN from the OFF position.
NOTE:
•The front courtesy overhead console and door cour-
tesy lights will not turn off if the dimmer control is in
the “Dome ON” position (extreme top position).
•The illuminated entry system will not operate if the
dimmer control is in the “dome defeat” position
(extreme bottom position).
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

REMOTE KEYLESS ENTRY (RKE) — IF EQUIPPED
This system allows you to lock or unlock the doors and
liftgate, and activate the Panic Alarm, optional power
liftgate, left power sliding door, and right power sliding
door from distances up to approximately 66 ft (20 m)
using a hand-held Key Fob with RKE transmitter. The
RKE transmitter does not need to be pointed at the
vehicle to activate the system.
NOTE:Inserting the Key Fob with RKE transmitter into
the ignition switch disables the system from responding
to any button presses from that RKE transmitter. Driving
at speeds 5 mph (8 km/h) and above disables the system
from responding to all RKE transmitter buttons for all
RKE transmitters.
Two RKE transmitters may be supplied with the vehicle.
Vehicles built without the powered options will be
equipped from the factory with three-button RKE trans-
mitters, and those built with power options will be
equipped with up to seven-button RKE transmitters.
Using The RKE Transmitter
Three-button RKE transmitters will provide basic UN-
LOCK, LOCK and PANIC functions.
Seven-button RKE transmitters will provide functions
that allow the same basic operation as the three-button,
but may also be used to operate the power liftgate
Key Fob With Three-Button RKE Transmitter
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

(optional), power sliding doors, Remote Start feature
(optional). Some features can be programmed to the
customers preferences. For example, flash headlights or
sound horn on LOCK.Remote Unlock Doors And Liftgate
Press and release the UNLOCK button on the RKE
transmitter once to unlock the driver’s side or twice to
unlock all doors and liftgate. This will also turn on the
Illuminated Entry system.
Remote Key Unlock On First Press
This feature lets you program the system to unlock either
the driver’s side, or all doors, on the first press of the
UNLOCK button on the RKE transmitter.
•For vehicles equipped with an Electronic Vehicle In-
formation Center (EVIC), refer to “Electronic Vehicle
Information Center (EVIC)/Personal Settings
(Customer-Programmable Features)” in “Understand-
ing Your Instrument Panel” for further information.
Key Fob With Seven-Button RKE Transmitter
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

•For vehicles not equipped with the EVIC, the Remote
Unlock feature can be enabled or disabled by perform-
ing the following steps:
1. Perform this operation while standing outside the
vehicle.
2. Press and hold the LOCK button on a programmed
RKE transmitter for at least 4 seconds, but no longer than
10 seconds. Then, press and hold the UNLOCK button
while still holding the LOCK button.
3. Release both buttons at the same time.
4. Test the feature while outside of the vehicle by press-
ing the LOCK/UNLOCK buttons on the RKE transmitter
with the ignition switch in the OFF position and the Key
Fob removed.
5. Repeat these steps if you want to return this feature to
its previous setting. NOTE:
Pressing the LOCK button on the RKE transmit-
ter while you are inside the vehicle will activate the
Vehicle Security Alarm. Opening a door with the Vehicle
Security Alarm activated will cause the alarm to sound.
Press the UNLOCK button to deactivate the Vehicle
Security Alarm.
Remote Lock Doors And Liftgate
Press and release the LOCK button on the RKE transmit-
ter to lock all doors and liftgate. The turn signal lights
will flash and the horn will chirp to acknowledge the
signal.
Sound Horn With Remote Lock
This feature will cause the horn to chirp when the doors
are locked with the RKE transmitter. This feature can be
turned on or turned off. To change the current setting,
proceed as follows:
•For vehicles equipped with the EVIC, refer to “Elec-
tronic Vehicle Information Center (EVIC)/Personal
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE