2012 Ram 5500 Chassis Cab automatic transmission

NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because sixth gear is disabled, and engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
Six-Speed Automatic Transmission – If Equipped
(Chassis Cab Only)
The shift lever position display (located in the instrument
panel cluster) indicates the transmission gear range. The
shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of the PARK position (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the shift lever from PARK or NEUTRAL to
the DRIVE position. Pull the shift lever toward you when
shifting into REVERSE or PARK, or when shifting out of
PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
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DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
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STARTING AND OPERATING 69

2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
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STARTING AND OPERATING 71

To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the shift lever
position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen Display12 3456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
Column Shift Lever
72 STARTING AND OPERATING

WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking can cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which could cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.NOTE:
•The torque converter clutch will not engage until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive when cold.
This is normal. Using the Electronic Range Select (ERS)
feature, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
74 STARTING AND OPERATING

Reverse Shifting
To shift into REVERSE (R), bring the vehicle to a com-
plete stop. Press the clutch and pause briefly to allow the
gear train to stop rotating. Beginning from the NEUTRAL
(N) position, move the shift lever in one quick smooth
motion straight across and into the REVERSE (R) area
(the driver will feel a firm “click” as the shifter passes the
“knock-over”). Complete the shift by pulling the shift
lever into REVERSE (R).
The “knock-over” prevents the driver from accidentally
entering the REVERSE (R) shift area and warns the driver
that they are about to shift the transmission into RE-
VERSE (R). Due to this feature, a slow shift to REVERSE
(R) can be perceived as a high shift effort.
To shift out of REVERSE bring the vehicle to a complete
stop and press the clutch. Shifting out of REVERSE prior
to a complete stop may cause high shift effort.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with either the AS68RC
automatic six-speed or G-56 manual six-speed transmis-
sions, will allow for an aftermarket upfit with a transmis-
sion driven PTO (power take off). The customer will have
the ability to operate the PTO in either a “stationary” or
“mobile” mode. The vehicles will be factory set to the
“stationary” mode. In order to select the “mobile” mode
an authorized dealership is required to modify the vehi-
cle’s settings using their proprietary authorized dealer
service tool.
AS68RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS68RC) operates at
torque converter turbine speed. The turbine speed will be
less than engine speed when the torque converter clutch
is not engaged and will be same as engine speed when
the torque converter clutch is engaged.
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Stationary Mode
To operate the PTO in this mode the vehicle must meet
the following conditions:
•Be in PARK position (vehicles equipped with auto-
matic transmission)
•Upfitter provider (on/off) switch has been activated
•Parking brake applied (vehicles equipped with
manual transmission)
•Brake pedal must not be applied
•Vehicle engine must be running
•No vehicle, brake or clutch switch faults present
•PTO must be correctly installed using the vehicle
provided circuits
The customer has the choice to operate the PTO by
utilizing the cruise control switches or by utilizing a remote control (provided by the PTO supplier). To oper-
ate the feature using the cruise control switches, the
customer must first activate the upfitter-provided on/off
switch which will turn on the PTO. In order to increase or
decrease the engine idle speed, to optimize the PTO
function, the “RESUME/ACCEL” and “DECEL” cruise
switches can be used respectively. To disengage PTO
operation and return to “standard vehicle operation”
simply turn the upfitter-provided on/off switch to the
OFF position.
The torque converter lockup clutch will automatically
engage at engine speeds above 1,200 RPM (engine speed)
in PTO stationary mode. Once engaged, the lockup clutch
will remain on and not disengage until the engine speed
is below 1,000 RPM. Lockup clutch engagement is desir-
able for certain types of PTO applications (AS68RC
Six-Speed Automatic Transmission Only).
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STARTING AND OPERATING 79

To operate the PTO via a remote switch, the customer
must make sure the above conditions are met. It is vital
for proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly.
This is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the
PTO manufacturer to ensure that their electrical (switches
and remote) system is compatible with the vehicle’s
electrical architecture and software functionality.
NOTE:If you desire a single PTO speed, your vehicle
must be wired to use a remote PTO switch. For instruc-
tions on programming the SET speed, refer to the
LEARNING SET SPEED section of the Body Builder’s
Guide which can be found at www.ramtrucks.com.
Mobile Mode
To operate the PTO in this mode the vehicle must meet
the following conditions:
•Authorized dealer-selected “mobile” mode activated
via authorized dealer proprietary service tool
•Upfitter-provided (on/off) switch has been activated
•Vehicle must be in PARK or DRIVE position (vehicles
equipped with automatic transmission)
•Parking brake must not be applied
•Brake pedal must not be applied
•No vehicle, brake or clutch switch faults present
•Vehicle engine must be running
•PTO must be correctly installed using the vehicle
provided circuits
The customer may choose to use the PTO while the
vehicle is moving. To do so, the PTO function must be
activated prior to taking the vehicle out of PARK. This is
accomplished by activating the upfitter-provided PTO
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