2012 MERCEDES-BENZ SPRINTER belt

During loading
X
Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
! On passenger van versions with
maximum seating layout, the permissible
rear axle load
would be exceeded if the full
payload were to be loaded in the cargo
compartment.
i Bear in mind that the curb weight of the
vehicle is increased by installing optional
equipment and accessories.
X Observe the information about load
distribution ( Y page 146).
X Secure the load ( Y page 146). Always
observe the relevant national regulations.
Checks after loading X
Securing loads: check that the load is
secure before every

journey and at regular
intervals during a long journey, and correct
if necessary.
X Doors: close the sliding doors and rear
doors. G
Warning
Make sure that the sliding doors and rear
doors are always closed when the engine is
running.
Exhaust fumes could otherwise enter the
vehicle interior and poison you.
X Tire pressure: adjust the tire pressures
according to the vehicle load
(Y page 281).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
The overall center

of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle. !
Excessive loads on

individual points of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
On crewbuses:
X Always transport loads in the cargo
compartment.
X Always place the load against the backrests
of the rear bench seat.
X Move large and heavy loads as far towards
the front of the vehicle as possible against
the rear bench seat. Stow the load flush
with the rear bench seat.
X Always additionally secure the load with
suitable load securing aids or tie down.
i Observe the following notes:
R Do not stack

loads higher than the upper
edge of the backrests.
R Transport loads behind seats that are not
occupied.
R If the rear bench seat is not occupied,
insert the seat belts crosswise into the
buckle of the opposite seat belt. Securing loads
General notes As the driver, you are responsible for ensuring
that the cargo is secured against sliding,
tipping, rolling or falling. This applies to
general traffic situations as well as evasive
maneuvers or full brake application and on
poor stretches of road.
If your load

is not secured in accordance with
applicable requirements and guidelines
regarding the securing of loads, you may be
liable to prosecution, depending on the local
legislation and the consequences of
inadequately secured loads.
You should therefore observe the respective
legal requirements for the relevant country.
Check that the load is secure before every
journey and at regular intervals during a long 146
Transporting loads with the vehicle
Operation

journey, and correct an incorrectly or
inadequately secured load if necessary.
i
You can obtain information about
securing the load correctly from the
manufacturer of the load securing aids or
tie down for securing the load.
X Fill spaces between the load and the cargo
compartment walls or wheel arches (form-
locking). Use rigid
load securing aids, such
as wedges, wooden fixings or padding.
X Attach secured and stabilized loads in all
directions to the cargo tie-down points,
cargo tie-down rings

and loading rails in the
cargo compartment or on the load surface,
depending on the equipment in the vehicle.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest
to the load to secure it and pad sharp edges
for protection.
i Tie-downs which have been tested in
accordance with current standards (e.g.
DIN EN) can be obtained from specialist
firms or an authorized Sprinter Dealer.
Loads, and

heavy loads in particular, should
preferably be secured using the cargo tie-
down rings. Cargo tie-down points (example: Passenger Van)
0046
Cargo tie-down rings Cargo tie-down points (example: Cargo Van)
0046
Cargo tie-down rings
0047 Load rails G
Warning
You may not transport anyone in the cargo
compartment or on the load surface. Never
let more people

ride in the vehicle than there
are seat belts available. Make sure everyone
riding in the vehicle is correctly restrained
with a separate seat belt. Never use a seat
belt for more than one person at a time. Transporting loads with the vehicle
147
Operation Z

G
Warning
Never use openings in the bodywork as steps.
You may otherwise

damage the vehicle or lose
your footing and injure yourself or others.
If you have to clean the upper areas of the
vehicle, always use suitable ladders or other
secure climbing aids. G
Warning
Dirty or
iced-up steps and entrances create a
risk of slipping or falling.
Keep steps, entrances

and footwear free from
dirt (e.g. mud, clay, snow and ice). Cleaning the interior of the vehicle
Seat belts !
Observe the following notes on cleaning
the seat belts:
R Remove any stains or dirt immediately.
This will avoid residue or damage.
R Do not bleach

or dye the seat belts. This
could impair the function of the seat
belts.
R Do not dry the seat belts in direct
sunlight or at temperatures above
176 ‡ (80 †).
Steering wheel boss and cockpit G
Warning!
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing

solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
Use a damp, clean and lint-free cloth to clean
the plastic components and the cockpit. If
particularly dirty, use a mild detergent. !
Do not use
dry, coarse or hard cloths and
do not scrub. You could otherwise scratch
or damage the surfaces.
Radio and monitor display X
Switch off the radio or rear-view camera
monitor and let it cool.
X Clean the display surface with a
commercially available microfiber cloth
and cleaner for TFT/LCD displays.
X After drying,
polish the display surface with
a dry microfiber cloth, applying only light
pressure.
! Do not use dry, rough or hard cloths or
abrasive products, solvents or cleaning
agents containing solvents. Do not scrub.
Only apply light pressure when cleaning.
Otherwise, you will damage the display
surface, as it is sensitive to pressure and
susceptible to scratches.
Windows !
Do not use

dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Clean the inside of the windows with a
damp cloth or a commercially available
glass cleaner.
Do not touch the inside of the rear and side
windows with hard objects, e.g. an ice
scraper or ring. You could otherwise
damage the windows or the rear window
defroster. Cleaning the exterior of the vehicle
General notes Scratches, corrosive
deposits, areas affected
by corrosion and damage caused by neglect
or inadequate care cannot always be
completely remedied. In this case, visit a
qualified specialist workshop, e.g. the
nearest authorized Sprinter Dealer. 162
Cleaning and care
Operation

from the windshield and the wiper blades to
prevent smearing.
Smears
impair the driver's
view, and their effect is made worse in
conditions where visibility is poor (e.g. glare,
mist, darkness, snow). You may therefore fail
to recognize dangers, or not recognize them
in time, and thereby cause an accident.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove the radio/telephone antenna.
Otherwise, the exterior mirror, antenna or
the vehicle itself could be damaged.
Make sure that the antenna is installed and
that the exterior mirrors are fully folded out
again when you leave the automatic car
wash.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After putting the vehicle through an
automatic car wash, wipe off wax from:
R the rear-view camera lens ( Y page 163)
R the windshield and the wiper blades. This
prevents smears and reduces wiping noise
which can be caused by residue on the
windshield. Cleaning the engine
! Water must not

enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the
spray must not be aimed directly at
electrical components or the terminals of
electrical lines. Preserve the engine after the engine has
been cleaned.
Protect

the belt drive system
from exposure to the preservative agent. Alloy wheels
Clean the alloy wheels regularly.
! Do not use

any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights. After driving off-road or on
construction sites
G
Warning
Dirt on the vehicle can affect road and
operating safety.
It can specifically result in the following
dangers:
Stone impact. Stones trapped between the
tires can be thrown out while driving. This
could injure other

road users or damage other
vehicles (especially windscreens).
Risk of skidding. Dirt and mud on the tires/
on the road reduce the grip of the tires on the
road. This especially applies when the surface
is wet. The vehicle could then start to skid.
Risk of injury. Dirt and mud on the steps and
entrance can make the steps unsafe. This
could cause you to slip off the steps and be
injured.
For this reason, you should always clean your
vehicle carefully after driving off-road or on
construction sites before driving on public
roads. Observe the corresponding safety
notices in this chapter if you use a power
washer or an automatic car wash to clean your
vehicle.
X Clean the vehicle, paying special attention
to the following:
R
Lighting system
R Windows and exterior mirrors
R Access steps and entrances Cleaning and care
165
Operation Z

Problem Possible causes/consequences and
0050 Solutions008A
The red SRS
indicator lamp
does not go out
approximately
four seconds
after switching
on the ignition,
or lights up
again. G
Warning!
The restraint systems have malfunctioned. The air bags or belt
tensioners could be triggered unintentionally or might not be
triggered at all in the event of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
If it is torn: do not drive on. Consult the nearest qualified
specialist workshop.
If it is not damaged: have the vehicle checked at a qualified
specialist workshop. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is faulty.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Contact a breakdown service, e.g. an authorized Sprinter
Dealer. 0026
The yellow brake
pad wear
indicator lamp
lights up after
the engine is
started or while
the vehicle is in
motion. G
Warning!
The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. Troubleshooting
191Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0077
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00BA
The yellow water
separator
indicator lamp
lights up when
the ignition is
started. The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator ( Y page 221).00BD
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
lights up after
the engine is
started or while
the vehicle is in
motion. The water level is too low.
X
Top up washer fluid ( Y page 171).0082
The red seat belt
warning lamp
lights up for
approximately
six seconds
when the key is
turned to
position 2 in the
ignition lock.
A warning tone
also sounds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 34).196
TroubleshootingPractical advice

Display messages Possible causes/consequences and
0050 SolutionsESP
Unavailable
ESP
®
has been deactivated due to undervoltage. This also
deactivates cruise control.
The battery might not be charging.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on carefully.
X Visit a qualified specialist workshop as soon as possible. Tire pres.
Adj. pres. The pressure in one or more tires is too low or there is a significant
difference between tire pressures on individual wheels.
X
Check the tire pressure at the next opportunity and correct it if
necessary ( Y page 281). Tire pres.
monitor
inoperative The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. Tire press.
monitor currently
unavail. The tire pressure monitor function is temporarily unavailable due
to radio interference or undervoltage.
X
As soon as the causes have been remedied, the tire pressure
monitor activates itself automatically. Tire press.
monitor
inoperative No
wheel sensors The tire pressure monitor is not receiving signals from one or more
wheels because:
R
a wheel has
been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have wheels with suitable wheel electronics units installed at a
qualified specialist workshop. Cruise control
Visit workshop Cruise control has been deactivated due to a malfunction.
X
Have cruise control checked at a qualified specialist workshop. SRS
Restraint system
Visit workshop
G
Warning!
The restraint systems have malfunctioned. The air bags or belt
tensioners could be triggered unintentionally or might not be
triggered at all in the event of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop as soon as possible. Troubleshooting
203
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions003D
Visit workshop G
Warning!
BAS has been deactivated due to a malfunction.
The brake system continues to function normally, but without
electronic support.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 003D
Unavailable ASR and BAS have been deactivated due to undervoltage.
The battery might not be charging.
The brake system
is still available with the normal braking effect.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 003F
Battery/
Alternator Visit
workshop The battery is not being charged. This could be caused by a
defective alternator or a torn poly-V-belt.
X
Pull over immediately, paying attention to road and traffic
conditions.
X Check the poly-V-belt.
If it is torn: do not drive any further. Consult the nearest
qualified specialist workshop.
If it is undamaged: have the vehicle checked as soon as
possible at a qualified specialist workshop. 0026
Brake wear Visit
workshop G
Warning!
The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 0065
Brake fluid Visit
workshop G
Warning!
There is insufficient brake fluid in the brake fluid reservoir.
X Pull over immediately, paying attention to road and traffic
conditions.
X Check the brake fluid level in the supply reservoir
(Y page 170).
X If the brake fluid level is below the MIN mark: do not drive any
further.
X Do not add brake fluid. This will not rectify the problem.
X Consult a qualified specialist workshop. Troubleshooting
205
Practical advice Z