2012 MERCEDES-BENZ SPRINTER lock

Driving systems
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOnly the red segments
in the PARKTRONIC
warning

displays are

lit.
A warning tone also
sounds for
approximately two
seconds.
PARKTRONIC is
deactivated after
approximately 20
seconds.
The indicator lamp on
the 0069 switch lights
up and the red
segments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
When you press the
0069 switch, the red segments in the
PARKTRONIC
warning displays

light up again and the warning tone
sounds for approximately two seconds.
X Have PARKTRONIC checked as soon as possible at a qualified
specialized workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there

is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors ( Y
page 163).
X Turn the key to position 2 again in the ignition lock. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there

is no
obstacle present. An external radio or ultrasonic source may be causing
interference.
X
Check PARKTRONIC functions in a different location. Troubleshooting
215
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe auxiliary heating
does not switch on. The outside temperature is above 39 ‡ (4 †).
The auxiliary heating
switches off automatically. The auxiliary heating
does not switch on. Lack of fuel
The tank is less than one quarter full. The auxiliary heating
switches off automatically.
X
Refuel at the nearest gas station.
X Then, start the auxiliary heating several times until the fuel lines
are full. The auxiliary heating
does not switch on. The undervoltage protection circuit integrated in the control unit
switches off the

auxiliary heating because the on-board voltage is
less than 10 V.
X Have the alternator and battery checked. The auxiliary heating
does not switch on. The fuse is blown.
X
Replace the fuse ( Y page 239).
X Have the cause of the blown fuse determined at a qualified
specialist workshop. The auxiliary heating
does not switch on. The heater is faulty.
X
Have the auxiliary heating checked at a qualified specialist
workshop. The auxiliary heating is
overheated. The coolant level is too low.
X
Check the coolant level and top up if necessary (Y page 169). Central locking system
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Troubleshooting
217
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsIt is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key ( Y page 54).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The remote control batteries are weak or discharged.
X
Point the remote control at the driver's door handle at close
range and try again.
If this does not work:
X Lock or unlock the vehicle with the folding key (Y page 54).
X Check the batteries of the remote control ( Y page 53).It is no longer possible
to lock or unlock the
vehicle using the
remote control. The remote control is faulty.
X
Lock or unlock the vehicle with the folding key (Y page 54).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. You have lost a key. X
Have the key deactivated at an authorized Sprinter Dealer.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced.
Your qualified specialist workshop will be happy to provide you
with a replacement. 218
TroubleshootingPractical advice

Problem Possible causes/consequences and
0050 SolutionsThe key cannot be
turned in the ignition
lock. The vehicle voltage is too low.
X
Switch off all non-essential consumers, e.g. the seat heating,
interior lighting, and try to turn the key again.
If this does not work:
X Check and, if necessary, replace the starter battery.
or
X Jump-start the vehicle.
or
X Consult a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. Headlamps and turn signals
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe headlamps are
fogged up
on

the inside. Air humidity is very high.
X
Drive with the headlamps switched on.
The headlamps are clear after a short distance. The headlamps are
fogged up
on

the inside. The headlamp housing is not sealed and moisture has been able
to enter.
X
Have the headlamps checked at a qualified specialist workshop. Windshield wipers
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do. Troubleshooting
219
Practical advice
Z

Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required.
We
recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe windshield wipers
are jammed. The wiper movement is obstructed, e.g. by leaves or snow. The
wiper motor has been deactivated.
X
Stop the
vehicle as soon as possible. For safety reasons, remove
the key from the ignition lock.
X Remove the cause of the obstruction.
X Switch on the windshield wipers again. The windshield wipers
have stopped working
completely. There is a malfunction in the windshield wiper drive.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Fuel and fuel tank
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe fuel tank has run
completely dry. There is air in the fuel system.
X
Bleed the fuel system . Fuel is
leaking from the
vehicle. G
Warning!
The fuel line or the fuel tank is damaged.
Leaking fuel creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the key from the ignition lock.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop.220
Troubleshooting
Practical advice

Engine
Draining the fuel filter
If the 00BA
indicator lamp lights up, you must
drain the fuel filter.
! When the 00BA indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
0040Environmental note
When handling, storing and disposing of
diesel and diesel mixtures, please observe
the relevant regulations.
To this end, have the fuel filter with water
separator drained at a qualified specialist
workshop which
has

the necessary specialist
knowledge and tools to carry out the work
required, e.g. an authorized Sprinter Dealer.
The fuel filter with water separator is in the
engine compartment. X
Apply the parking brake and move the
automatic
transmission selector

lever to P.
X Switch off the diesel engine and open the
hood ( Y page 168).
X Place a suitable receptacle under drain
hose 0046.
X Turn the key to position 2 in the ignition
lock.
X Open drain plug 0047
immediately until
liquid
flows out of drain hose 0046. Make sure that the liquid flows into the receptacle under
drain hose
0046.
X Screw in drain plug 0047 as soon as
approximately 0.2 US qt (0.2 l) of liquid have been collected.
i The electric fuel pump stops the flow of
liquid automatically after 30 seconds.
X After draining, turn the key back to
position

0 in the ignition lock.
X Dispose of the liquid in an environmentally
responsible manner.
0040Environmental note
Have the drained liquid disposed of at a
qualified specialist workshop, e.g. an
authorized Sprinter Dealer.
X Drain the fuel filter again if the 00BA
indicator lamp remains lit.
! If the
00BA

indicator lamp remains lit even
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop, e.g. at an authorized
Sprinter Dealer. Bleeding the fuel system
Wheels and tires
General notes
The vehicle is equipped either with a spare
wheel or with

Premium tire sealant. The spare
wheel is under the rear of the vehicle
(Y page 185). The Premium tire sealant is
located in the stowage compartment in the
right-hand door sill ( Y page 184). G
Warning
Defective or worn tires, and underinflated or
overinflated tires, can cause significant
changes in the

vehicle's handling and braking
characteristics. There is an increased risk of
an accident. Wheels and tires
221
Practical advice
Z

Tire sealant bottle for twin tires
006E
Valve
006F Tire sealant bottle with hook, hose and
angled connecting piece
X Shake tire sealant bottle 006F.
X Unscrew and remove the cap from valve
006E of tire sealant bottle 006F.
X Push angled connecting piece 0047 located
on hose 008A
of the tire inflation compressor
as far as it will go onto valve 006E of tire
sealant bottle 006F and fix in place.
The following steps differ depending on the
vehicle tires.
R Single tire (Y page 224)
R Twin tires, inner wheels ( Y page 225)
R Twin tires, outer wheels (
Y page 226)
Single tire 0070
Hook
0071 Button
0072 Lever 0073
Valve core extractor
0074 Tire valve
X Pull knob 0071 out of valve core extractor
0073 as far as it will go.
X Remove the cap from valve 0074 on the
defective tire.
X Hook tire sealant bottle 006F into the upper
vent hole in the wheel using hook 0070.
X Keep pressing lever 0072, place valve core
extractor 0073 firmly onto tire valve 0074 and
then release lever 0072.
X Press knob 0071 into the valve core of valve
0074, turning it gently as you do so, until the
shaft of valve core extractor 0073 engages.
X Turn knob 0071 counter-clockwise until the
valve core is unscrewed.
X Pull knob 0071 out of valve core extractor
0073 as far as it will go.
This pulls
the
valve core into the valve core
extractor and seals it against the valve core
extractor stop.
X Make sure that the pressure release screw
on pressure gauge 0086 is closed.
X Connect connector 0087 to the 12 V socket
(12 V, 25 A, 300 W) on the center console
(Y page 133).
! Only use the 12 V socket on the center
console to connect the electric air pump.
You could otherwise damage the vehicle's
electrics.
X Start the engine.
X Press I on tire inflation compressor
switch 0046.
The tire inflation compressor is activated.
The tire sealant

is then pumped into the tire
and the tire pressure is increased. Let the
tire inflation compressor run for at least 10
minutes until tire sealant bottle 006F is
completely empty and the tire pressure is
at least 43.5 psi (3.0 bar). 224
Wheels and tires
Practical advice

!
Do not run
the electric air pump for longer
than 20 minutes without a break; otherwise
it may overheat.
The air pump can be used again once it has
cooled down.
X Inflate the tire using the tire inflation
compressor until the recommended tire
pressure ( Y page 281) is reached.
X Then, press 0 on tire inflation compressor
switch 0046.
The tire inflation compressor is
deactivated.
X Slide knob 0071 quickly to the stop in valve
core extractor 0073.
X Turn knob 0071 clockwise
until
the valve core
is firmly screwed into tire valve 0074.
i Do not pull the valve core extractor from
the tire valve while the valve core is
unscrewed from
the

tire valve. Tire sealant
could otherwise escape and make you
dirty.
The tire sealant is water-soluble. If tire
sealant escapes, you can wash it away with
water.
X Press lever 0072 and pull
valve core extractor
0073 from tire valve 0074.
X Screw the valve cap onto tire valve 0074.
After filling with tire sealant, ( Y page 228).
Twin tires, inner wheels 0070
Valve extension
0071 Valve core extractor X
Unscrew the valve cap from valve
extension 0070 on the defective wheel.
X Screw valve core extractor 0071
clockwise as
far as it will go onto valve extension 0070

.
X Screw valve core extractor 0071
approximately a
further

half turn to release
the valve extension.
X Unscrew the valve extension and the valve
core extractor counter-clockwise from the
tire valve.
X Unscrew the valve extension from the valve
core extractor. 0071
Valve core extractor
0072 Hook
0073 Button
0074 Angled connecting piece
0075 Tire valve
X Pull knob 0073 out of valve core extractor
0071 as far as it will go.
X Screw valve core extractor 0071 clockwise
onto tire valve 0075.
X Press knob 0073 into the valve core of valve
0075, turning it gently as you do so, until the
shaft of valve core extractor 0071 engages.
X Turn knob 0073 counter-clockwise until the
valve core is unscrewed.
X Pull knob 0073 out of valve core extractor
0071 as far as it will go.
This pulls
the

valve core into the valve core
extractor and seals it against the valve core
extractor stop. Wheels and tires
225
Practical advice Z