Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XBefore attempting to start the engine again, turn the SmartKey
in the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.XTry to start the engine again ( Y page 308). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 483).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.The coolant
temperature gauge
shows a value above
248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 463). Observe the warning
notes as you do so and add coolant if necessary.Driving313Driving and parkingZ
:Transmission position
iThe arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position D and drive program
E (drive program C on AMG vehicles) or S.
Do not restrict the shift range.
Transmission positionsBPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the electric parking brake to
secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop.CReverse gear
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.316Automatic transmissionDriving and parking
Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.Refueling
Important safety notes
GWARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
Refueling321Driving and parkingZ
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.XOnly fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.XClose the fuel filler flap.
i If you drive with the fuel filler cap open,
the reserve fuel warning lamp flashes. In
addition, the ; Check Engine warning
lamp may light up. A message appears in
the multifunction display ( Y page 409).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 429).
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing.
Refueling323Driving and parkingZ
DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the DEF level is too low, the Check
Additive See Operator's Manual
message is shown in the multifunction
display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunction display.
When the Remaining Starts: 16 message
is shown in the multifunction display, you can
start the engine 16 more times. If DEF is not
added, it will then not be possible to restart
the engine. Fill the DEF tank with about 1 gal
(3.8l) of DEF or have the DEF tank refilled at
a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 29).
If the outside temperature is lower than 12 ‡
( Ò 11†) , damage may occur when adding DEF.
If DEF is frozen and there is an active warning
indicator, adding may not be possible. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified
specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Adding DEFGWARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.
GWARNING
If you open the DEF tank cap, small amounts
of ammonia vapor may be released. This
depends in particular upon the age of the DEF.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Fill the DEF tank only in well-
ventilated areas.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF
Refueling325Driving and parkingZ
residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The filler neck for DEF is located under the
"Minispare" emergency spare wheel in the
trunk floor.XSwitch off the ignition.XOpen the trunk.XLift the trunk floor up ( Y page 438).XTurn the "Minispare" emergency spare
wheel fastening in the direction of the
arrow and remove it.XRemove the "Minispare" emergency spare
wheel.XTurn DEF cap : counter-clockwise and
remove it.XTurn DEF filler cap ; counter-clockwise
and open it.
Filler cap ; is secured with a plastic strap.XUnscrew the covering cap from DEF refill
bottle =.XPlace DEF refill bottle = on the filler neck
as shown and screw on clockwise hand-
tight.XPress DEF refill bottle = down.
The DEF tank is filled. This may take up to
one minute.
i To add between service intervals, fill the
DEF tank with approximately 1 gal (3.8 l) of
DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
XRelease DEF refill bottle =.
Refilling stops when the DEF refill bottle is
no longer pressed down. The DEF refill
bottle can be removed when it has been
only partially emptied.326RefuelingDriving and parking
XTurn DEF refill bottle = counter-clockwise
and remove it.XPlace DEF filler cap ; on the filler neck and
turn it clockwise.XInsert DEF cap : as shown and turn it
clockwise as far as it will go.XPlace the "Minispare" emergency spare
wheel in the emergency spare wheel well
above the DEF tank.XInsert the "Minispare" emergency spare
wheel fastening and tighten clockwise.XFold the trunk floor down.XClose the trunk lid.XDrive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after
approximately one minute.
i If the Check Additive See
Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
Further information on DEF ( Y page 527).
Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Combustible
materials, such as grass, hay or leaves could
be ignited by the hot exhaust system and
cause a vehicle fire. Do not park the vehicle
on dry grassland or harvested grain fields.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the electric parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Parking327Driving and parkingZ
Exhaust checkGWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine should only be
carried out by qualified and authorized
Mercedes-Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
Brakes
Important safety notes
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Driving tips331Driving and parkingZ