2012 MERCEDES-BENZ S-CLASS SEDAN Owners Manual

:Hills;Buildings=Important buildings
Showing the map data version
XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Map Version and press W to
confirm.
The map data version number is shown.
Information about new versions of the
digital map can be obtained from an
authorized Mercedes-Benz Center.
Traffic information on the map
If you subscribe to the SIRIUS XM Satellite
Radio Traffic Message Service, traffic
information can be displayed on the map. You
can select three categories for the display.
XTo switch the displays on/off: press W
the COMAND controller to show the menu.XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Traffic Information On Map and
press W to confirm.XSelect a category and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
R
Traffic incidents
Road sections are illustrated with a yellow
line and arrows.
Warning messages or traffic incidents are
represented on the map by appropriate
symbols and/or yellow/red arrows.
Explanation of symbols ( Y page 179).
R Speed & Flow
Road sections are represented by yellow or
red car icons.
Green arrows: free-flowing traffic
Yellow car icons: congested traffic, average
speed 25 - 45 mph
Red car icons: traffic jam, average speed 5
– 20 mph
R Free Flow
Road sections are illustrated with a green
line and arrows.
Additional settings
Freeway information
When driving on highways, you can have the
nearest gas stations, rest areas, etc. shown
on the right-hand side of the display. Your
current distance to them is also shown on the
right-hand side of the display.
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.Navigation191COMANDZ

XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Highway information and press
W to confirm.
Depending on the previous state, switch
the option on O or off ª.
SIRIUS XM service
Displaying SIRIUS XM service information
You can display the SIRIUS XM service
information.
XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect SIRIUS Service and press W to
confirm.
Registering for the SIRIUS XM traffic
report service
XCall the traffic report provider's phone
number shown on the screen.
i You can also have the satellite service
activated online. To do so, visit the SIRIUS
XM Radio website at
http://www.sirius.com (USA) or
http://www.siriuscanada.com
(Canada).
Once the connection has been established:
XFollow the instructions of the operator.
The activation process may take up to ten
minutes.
If registration is not included when
purchasing the system, your credit card
details will be required to activate your
account.
Compass function
You can display the current compass
direction heading in which the front of the
vehicle is facing.
:Current compass heading;Geo-coordinates
In the compass view, you can see the current
direction of travel, the current height above
sea level and the coordinates of the vehicle
position, for example.
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.XSelect Position in the navigation system
menu bar by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.XSelect Compass and press W to confirm.XTo exit the display: confirm Back by
pressing W or press the % button.
Installing new map software
Digital map data
The maps generated by the map software
become outdated in the same way as
conventional road maps. Optimal route
guidance can only be provided by
the navigation system in conjunction with the
most up-to-date map software.
192NavigationCOMAND

Information about new versions of map
software can be obtained from an authorized
Mercedes-Benz Center.
You can have your map software updated
there with a DVD, or you can update it
yourself.
Updating processGWARNING
Never leave the engine running in enclosed
spaces. The exhaust gases contain toxic
carbon monoxide. Breathing in exhaust fumes
is a health hazard and can lead to
unconsciousness or death.
The update process can take a long time (over
an hour), depending on the size of the digital
map. During this time, you will only be able to
switch on radio mode and to accept incoming
calls. The update will be completed more
quickly if the vehicle is stationary.
If the starter battery is not sufficiently
charged, COMAND may end the process
automatically. This protects the battery. If
this occurs, restart the update with the
engine running.
Displaying information on the map
version currently in use
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.XSelect Map version and press W to
confirm.
Notes on handling DVDs
R Only hold DVDs by the edge.
R Handle DVDs carefully to prevent reading
errors.
R Avoid getting scratches, fingerprints and
dust on DVDs.
R Use a commercially-available cleaning
cloth to clean discs. When cleaning CDs,
you should wipe in straight lines from the
center outwards rather than in a circular
motion.
R Place DVDs back in their cases after use.
R Protect DVDs from heat and direct sunlight.
Map software copy protection
Map software for COMAND is subject to a
charge. The map software has just one
activation code which is usable in one vehicle
only, and is not transferable. You can obtain
the six-digit activation code from an
authorized Mercedes-Benz Center. If you
have lost the activation code, contact an
authorized Mercedes-Benz Center. If
COMAND does not accept the activation
code that you have received, also contact an
authorized Mercedes-Benz Center.
Your vehicle is supplied with map software at
the factory. Depending on the country, map
software for your region is either pre-installed
or the map software is supplied as a DVD. You
do not require an activation code for the map
software that is provided with your vehicle.
If the map software on your vehicle has been
installed at the factory and you wish to
reinstall it, this also does not necessitate
entry of the activation code.
Installation processXLoad the map software DVD in the DVD
drive ( Y page 225).
COMAND checks the DVD and shows a
corresponding message in the display.
Map software is not compatible with the
navigation system
You will see a message that the map software
cannot be installed.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XInsert a DVD which is compatible with the
vehicle’s navigation system.Navigation193COMANDZ

Map software is not compatible with the
current system software
You will see a message that the system
software and the map software are not
compatible.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XHave the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until
the system software has been updated.
Map software compatible with the
navigation system and the current
system software
COMAND checks whether the map data on
the DVD is already installed.
Map data is already installed
You will see a message that the map data is
already installed. A prompt will also appear
asking you whether you wish to continue with
the map software installation.
XSelect Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.
Map data is not installed yet
In the display, you will see a comparison of
the version statuses of the map software DVD
and the map software installed in COMAND.
A prompt then appears asking whether the
map software installation should be carried
out.
XSelect Yes or No.
If you select Yes, the map data is installed.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.If an activation code is required for the map
software, a prompt appears in the display
requesting the code to be entered.XEnter the activation code and confirm the
entry with !.
The map software is installed.
If you enter an incorrect activation code, the
prompt to enter the activation code appears
again. If the activation code is entered
incorrectly three times, the prompt asking
you to enter the activation code appears after
a time delay. The time delay increases every
time the activation code is entered
incorrectly, from five minutes up to a
maximum of five hours.
Installing map data
Just before the copying process starts,
COMAND restarts the system.
While the installation is running, you will see
a message to this effect and a progress bar.
XTo cancel the installation process: eject
the DVD.XTake the DVD out of the slot.
i If you interrupt the installation process,
the navigation system will not be
operational. You can continue an
interrupted installation process at a later
date.
XInstallation process with multi-DVD
map data: once the content of the first
DVD has been installed, a message appears194NavigationCOMAND

prompting you to insert the second DVD.
Follow the instructions on the display.XTo allow the installation to run to the
end without canceling: take no further
action.
When the installation process is
successfully completed, you will see a
message to this effect.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.
The installation is complete.
When the installation process is not
successfully completed, you will see a
message to this effect.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.Navigation195COMANDZ

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 173).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.The Navigation
function
unavailable message
appears.COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.196NavigationCOMAND

ProblemPossible causes/consequences and M SolutionsYou see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software.The DVD containing the digital map cannot be used for the update.XTo confirm the message: press W the COMAND controller.XEject the DVD.XHave the system software updated at an authorized Mercedes-
Benz Center.The installation of the
map software has
failed.The DVD is dirty or scratched.XClean the DVD.XRestart installation.There is overheating due to excessive temperatures in the vehicle
interior.XWait until the vehicle interior has cooled down.XRestart installation.COMAND's integral hard drive is faulty.XConsult an authorized Mercedes-Benz Center.Telephone
General notes
Introduction
COMAND, in conjunction with a Bluetooth ®
-
capable mobile phone, enables you to make
calls via the Bluetooth ®
interface.
Using the Bluetooth ®
interface and a suitable
mobile phone, you can use the hands-free
system, import contacts from the mobile
phone and receive vCards.
More detailed information on suitable mobile
phones and on connecting Bluetooth ®
-
capable mobile phones to COMAND can be
found on the Internet at
http://www.mbusa-mobile.com . Or call
the Mercedes-Benz Customer Assistance
Center on
1-800-FOR-MERCedes(1-800-367-6372) for
the USA or on 1-800-387-0100 for Canada.
Safety notesGWARNING
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the mobile
phone while driving, please use the handsfree
device and only use the mobile phone when
weather, road, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular mobile phone while driving a
vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Telephone197COMANDZ

Call disconnection while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available.
R you are using a mobile phone with
"Twincard" and the mobile phone with the
second SIM card is already logged into the
network.
Operating options
You can operate the telephone by:
R using the COMAND controller:
turn cVd .
slide XVY or ZV Æ.
press W.
R the 6 or ~ button on the telephone
keypad on the center console
R the 6 or ~ button on the
multifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless otherwise indicated, the descriptions
and illustrations in this section refer to
COMAND and the telephone keypad. This
also means that to carry out the functions
described here, you must always be in the
Telephone menu. The fastest way to access
the Telephone menu is to press the S
function button.
Function restrictions
You will not be able to use the telephone, will
no longer be able to use the telephone, or you
may have to wait before using it, in the
following situations:
R when the mobile phone is switched off
R when the "Bluetooth ®
" function is switched
off in COMAND
R when the "Bluetooth ®
" function is switched
off on the mobile phone
R if the mobile phone is not logged into a
mobile phone network
i The telephone automatically tries to log
on to a network. If no network is available,
you will not be able to make a " 911"
emergency call. If you attempt to make an
outgoing call, the NO SERVICE message will
appear for a short while.
R if you remove the SmartKey from the
ignition lock during an active conversation
in hands-free mode, the conversation may
be continued for up to 30 minutes. After
that time, it will be interrupted.
You can prevent this interruption by switching
to "private call" ("private mode") on the
mobile phone before deactivating COMAND
(see mobile phone operating instructions).
If you wish to switch off COMAND during an
active conversation in hands-free mode, the
following message will appear: You cannot
shut off COMAND until you have
finished your telephone call
911 emergency call
GWARNING
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following requirements must be fulfilled
for a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
198TelephoneCOMAND