ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.GRisk of accident
EBD is faulty. Therefore, ABS, BAS, BAS PLUS, ESP ®
, PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function and hill start assist are also
unavailable, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST 22
is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
֌!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running.GRisk of accident
ABS and ESP ®
are faulty. Other systems, e.g. BAS, BAS PLUS, EBD,
PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill start
assist, are also not available due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST 22
is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.÷
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.GRisk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
XOnly depress the accelerator pedal as far as necessary when
pulling away.XEase off the accelerator pedal while the vehicle is in motion.XAdapt your driving style to suit the road and weather conditions.XDo not deactivate ESP ®
.
Exceptions: ( Y page 71).22
Not available on hybrid vehicles.424Warning and indicator lamps in the instrument clusterOn-board computer and displays
ProblemPossible causes/consequences and M Solutionså
The yellow ESP ®
OFF
warning lamp is lit while
the engine is running.GRisk of accident
ESP ®
is deactivated. ESP ®
will not stabilize the vehicle if it starts
to skid or if a wheel starts to spin.
XReactivate ESP ®
.
Exceptions: ( Y page 71).XAdapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.֌
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are not available due to a malfunction.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST 22
is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.22 Not available on hybrid vehicles.Warning and indicator lamps in the instrument cluster425On-board computer and displaysZ
ProblemPossible causes/consequences and M Solutions֌
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function and hill start assist are
temporarily unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
Self diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST 22
is deactivated.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.F (USA only)
! (Canada only)
The red indicator lamp
for the electric parking
brake flashes and/or
the yellow warning
lamp for the electric
parking brake lights up.The electric parking brake is temporarily malfunctioning or
defective.XObserve the additional display messages in the multifunction
display.6
The red SRS warning
lamp is lit while the
engine is running.GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.22 Not available on hybrid vehicles.426Warning and indicator lamps in the instrument clusterOn-board computer and displays
ProblemPossible causes/consequences and M SolutionsThe yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the ;
yellow Check Engine
warning lamp may light
up.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XObserve the additional display messages in the multifunction
display.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.The yellow reserve fuel
warning lamp lights up
while the engine is
running.The fuel level has dropped into the reserve range.XRefuel at the nearest gas station.
Driving systems
ProblemPossible causes/consequences and M Solutions·
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.GRisk of accident
The warning is issued if you approach a stationary vehicle or a
vehicle driving ahead of you at too high a speed.
XBe prepared to brake immediately.XPay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS ( Y page 332) and
PRE-SAFE ®
Brake ( Y page 73).
428Warning and indicator lamps in the instrument clusterOn-board computer and displays
TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 497).XIf necessary, change a wheel ( Y page 513).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
60 seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWARNING
Each tire, including the spare (if provided), should be checked at least every two weeks when
cold and inflated to the pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire pressure label
on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size indicated
on the Tire and Loading Information placard or the tire pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires are
significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
1 minute and then remain continuously illuminated. This sequence will be repeated every time
Warning and indicator lamps in the instrument cluster429On-board computer and displaysZ
To adjust the volume during an mbrace call,
proceed as follows:XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 119).
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 24
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The COMAND display shows the Emergency
Call Activated message. The audio output
is muted.
24 USA only.444FeaturesStowing and features
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
The COMAND display shows the Emergency
Call Activated message.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the
emergency call, the connection is
automatically re-established.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
XOpen the stowage compartment under the
armrest ( Y page 433).Features445Stowing and featuresZ
XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the S button during the call,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button
XOpen the stowage compartment under the
armrest ( Y page 433).XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while446FeaturesStowing and features