2012 MERCEDES-BENZ S-Class maintenance

Index ....................................................... 4Introduction ......................................... 28At a glance ........................................... 33Safety ................................................... 43Opening/closing ................................. 77Seats, steering wheel and mirrors ..101COMAND ............................................ 115Lights and windshield wipers ..........275Climate control ................................. 289Driving and parking ..........................301On-board computer and displays ....371Stowing and features .......................431Maintenance and care ......................455Breakdown assistance .....................471Wheels and tires ............................... 489Technical data ................................... 519
Contents3

BAS (Brake Assist System) ................. 70
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 70
Bass, setting ...................................... 135
Battery (SmartKey) Checking .......................................... 82
Important safety notes ....................82
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 480
Display message ............................ 406
Important safety notes ..................478
Jump starting ................................. 481
Belt
see Seat belts
Bird's-eye view (navigation) ............. 184
Blind see Roller sunblind
Blind Spot Assist
Activating/deactivating .................385
Notes/function .............................. 360
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 527
Bluetooth ®
Activating/deactivating .................147
Authorizing a device (registering) ..148
Conditions (general) ......................147
Conditions (telephone) ..................195
Connecting another mobile phone . 197
Connecting devices .......................147
De-authorizing (de-registering) a
device ............................................ 149
External authorization (general) .....149
External authorization (telephone) . 197
General information .......................147
Introduction ................................... 193
Receiving vCards ........................... 204
Searching for devices ....................148
Settings ......................................... 147
Telephone basic menu ...................198
Telephony ...................................... 195
Telephony notes ............................ 193
Bluetooth ®
interface
Telephony ...................................... 193Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 396
Notes ............................................. 528
Brake fluid level ................................ 461
Brake lamps Display message ............................ 402
Brakes
ABS .................................................. 69
BAS .................................................. 70
BAS PLUS ........................................ 70
Brake fluid (notes) .........................528
Display message ............................ 389
Driving tips .................................... 327
High-performance brake system ....329
Important safety notes ..................327
Maintenance .................................. 328
Warning lamp ................................. 422
Breakdown
see Flat tire
see Towing away
Breakdown assistance
see Mercedes-Benz Contact
Brightness, setting (TV, video) ......... 240
Bulbs see Changing bulbs
C
California Important notice for retail
customers and lessees ....................29
Call
Accepting/ending/rejecting .......... 199
see Telephone
Calling up a malfunction
see Display messages
Calling voicemail ............................... 201
Call lists Displaying details ........................... 205
Introduction ................................... 209
Opening and selecting an entry .....209
Saving an entry in the address
book .............................................. 210
Capacities
see Technical data
6Index

Low-beam headlampsDisplay message ............................ 401
Setting for driving abroad
(symmetrical) ................................. 276
Switching on/off ........................... 277
Lubricant additives
see Additives
Lumbar support
Adjusting ....................................... 108
Lumbar support (COMAND) .............. 269
M
M+S tires ............................................ 492
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 31
Map (navigation)
Adjusting the scale ........................182
Arrival time/distance to the
destination ..................................... 185
City model ..................................... 186
Display ........................................... 184
Geo-coordinate display ..................186
Heading ......................................... 184
Information in the display ..............185
Map settings .................................. 182
Moving ........................................... 183
North orientation ........................... 184
Notes ............................................. 182
Point of interest symbols ...............184
Road display .................................. 185
Saving the crosshair position .........183
Setting to the vehicle destination ..183
Topographical map ........................186
Map display (also see navigation)
Traffic reports ................................ 174
Massage function (PULSE) ............... 272
Matte finish (cleaning
instructions) ...................................... 465
mbrace Automatic retrieval of vehicle data
(service due date) ..........................449
Call priority .................................... 447
Display message ............................ 396
Downloading destinations
(COMAND) ..................................... 447
Emergency call .............................. 444
Important safety notes ..................443
Locating a stolen vehicle ...............450
MB info call button ........................446
Remote vehicle locking ..................449
Roadside Assistance button ..........445
Search & Send ............................... 448
Self-test ......................................... 444
System .......................................... 443
Vehicle remote unlocking ..............449
Mechanical key
Function/notes ................................ 81
Unlocking the driver's door ..............87
Media Interface
Active partition .............................. 238
Alphabetical track selection ..........237
Connecting an external audio
source ............................................ 234
Connection options .......................233
iPod ®
............................................. 233
Mode ............................................. 233
Notes on USB devices ...................238
Playback options ........................... 238
Selecting categories ......................236
Selecting folders ............................ 236
Selecting music files ......................236
Selecting playlists ..........................236
Switching to ................................... 234
USB mass storage device ..............233
Media list
Audio mode (CD, DVD, MP3) .........224
Video DVD ..................................... 242
Memory card (audio) ......................... 379
Memory function ............................... 113
Menu item Selecting ........................................ 126
Message memory (on-board
computer) .......................................... 388
Messages see Display messages
Microphone, switching on/off ......... 201Index15

Tow-startingEmergency engine starting ............485
Important safety notes ..................483
Track
Selecting (CD, DVD, MP3) .............. 224
Traffic Announcements (TA)
Switching off .................................. 134
Traffic jam function ........................... 171
Traffic jam message see Dynamic route guidance/TMC
Traffic reports
Real-time traffic report ..................177
Switching on/off ........................... 174
Transmission
see Automatic transmission
Transporting the vehicle .................. 485
Treble, adjusting (sound) .................. 135
Trim pieces (cleaning instructions) . 468
Trip computer (on-board
computer) .......................................... 376
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 376
Resetting (on-board computer) ......377
Trunk
Emergency release ....................91, 92
Important safety guidelines .............88
Limiting the opening angle ............. 265
Locking separately ...........................91
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 90
Trunk lid
Display message ............................ 418
Opening/closing .............................. 88
Power closing feature ......................87
Trunk lid opening height
restriction .......................................... 265
Turn signals Display message ............................ 401
Switching on/off ........................... 279
TV
Automatic picture shutoff ..............240
Picture settings .............................. 240Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................87
From inside the vehicle (central
unlocking button) ............................. 86
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 438
Vehicle Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 417
Equipment ....................................... 28
Individual settings ..........................385
Limited Warranty ............................. 32
Loading .......................................... 500
Locking (in an emergency) ...............88
Locking (SmartKey) .......................... 79
Lowering ........................................ 477
Maintenance .................................... 29
Parking for a long period ................ 325
Pulling away ................................... 305
Raising ........................................... 474
Reporting problems .........................31
Towing away .................................. 483
Transporting .................................. 485
Unlocking (in an emergency) ...........87
Unlocking (SmartKey) ......................79
Vehicle data ................................... 530
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 530
see Technical data
Vehicle dimensions ........................... 530
Vehicle emergency locking ................ 88
Vehicle identification number see VIN
Vehicle identification plate .............. 521
Index25

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
28Introduction

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction29

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
30Introduction

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction31Z