2012 MERCEDES-BENZ GLK SUV oil filter

1, 2, 3 ...
12-button multifunction steering
wheel Operating the on-board computer .228
Overview .......................................... 36
12 V socket
see Socket
4-button multifunction steering
wheel
Operating the on-board computer .225
Overview .......................................... 35
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 213A
ABS (Anti-lock Braking System) Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 286
Activating/deactivating air-recir-
culation mode .................................... 135
Activating/deactivating cooling
with air dehumidification .................131
Active Blind Spot Assist Function/notes ............................. 207
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 237
Towing a trailer .............................. 210
Active Driving Assistance package .207
Active Lane Keeping Assist Display message (12-button mul-
tifunction steering wheel) ..............273
Function/notes ............................. 210
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 238
Towing a trailer ......................207, 213
Active light function .........................114Active Park Assist
Display message ............................ 273
Active Parking Assist
Important safety notes ..................192
Towing a trailer .............................. 196
Active Service System
see ASSYST PLUS
Adaptive brake lamps .........................67
Adaptive Highbeam Assist Display message (12-button mul-
tifunction steering wheel) ..............263
Function/notes ............................. 116
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 240
AdBlue ®
Display message (12-button mul-
tifunction steering wheel) ..............269
Display message (4-button multi-
function steering wheel) ................266
Filling capacity ............................... 369
Notes ............................................. 368
Service indicator ............................ 313
AdBlue ®
service indicator ................313
Additional speedometer ...................239
Additives (engine oil) ........................370
Adjusting the headlamp range .........112
Airbags Front airbag (driver, front
passenger) ....................................... 46
Important safety guidelines .............44
Kneebag .......................................... .46
Pelvis airbag .................................... 47
Sidebag ............................................ 47
Triggering ......................................... 43
Windowba g...................................... 48
Air-conditioning system
see Climate control
Air filter
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Air pressure
see Tyre pressure 4
Index

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 365). Refuelling
161Driving and parking Z

i
The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there are
dynamic changes in the bars at the start of
a journey. During a prolonged driving time,
these changes are smaller. For dynamic
changes, perform a manual reset.
For further information on the ECO display,
see (Y page 231). Short journeys
! Vehicles with a diesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients On long and steep downhill gradients, you
must select shift range
1,2or 3in good time.
Take particular note of this when driving a
laden vehicle and when towing a trailer.
i This also applies if you have activated
cruise control or SPEEDTRONIC. This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Heavy and light loads
G
WARNING
The braking system can overheat if you leave
your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There
is a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more Driving tips
167Driving and parking Z

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
level level The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
cleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away ( Ypage 164).
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
filter
filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 268
Display
messagesOn-board computer and displays

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Benz Service
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service display
i For BlueTEC vehicles only.
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the next service due date.
Depending on how and where the vehicle is
used, there may be an increase in the AdBlue
®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐
Refill AdBlue at workshop See Own‐
er's Manual er's Manual
Refill AdBlue at workshop No start Refill AdBlue at workshop No start
in .. km in .. km
A warning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up.
R 4-button multifunction steering wheel
(Y page 266)
R 12-button multifunction steering wheel
(Y page 269)
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 368).
You can obtain further information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Engine compartment
Bonnet
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. Engine compartment
313Maintenance and care Z

Adding engine oil
G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off. Example: engine oil filler cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.0 litre of engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick (Y page 315).
For further information on engine oil, see
(Y page 369). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 † . Otherwise, you
could be scalded if hot coolant escapes.
Only check the coolant level if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2(Y page 147) in
the ignition lock. 316
Engine compartmentMaintenance and care

recommends that you use fuel brands that
have additives.
If you use fuels without these additives for a
longer period of time, there may be a build-up
of carbon deposits. These will form especially
on the inlet valves and in the combustion
chamber.
This could lead to engine running problems,
e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
In areas where petrol with the required addi-
tives is not available, carbon deposits can
build up. In this case, Mercedes-Benz recom-
mends the use of additives that have been
approved for Mercedes-Benz vehicles; see
http://bevo.mercedes-benz.com.
The quality of the fuel available in some coun-
tries may not be sufficient. Residue could
build up as a result. In such cases, and in
consultation with a Mercedes-Benz Service
Centre, the petrol may be mixed with the
additive recommended by Mercedes-Benz
(part no. A000989254510). You must
observe the notes and mixing ratios specified
on the container.
Consult a Mercedes-Benz Service Centre to
view a list of approved products. Observe the
instructions for use in the product descrip-
tion.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
Diesel (EN 590) Fuel grade
G
WARNING
Do not use petrol to refuel vehicles with a die-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to a vehicle fire. !
When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage. This
does not include flow improver additives.
For further information, see "Flow improv-
ers".
! Vehicles with a diesel particle filter: in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con-
tent under 50 ppm; otherwise the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 161).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- Service products and capacities
367Technical data Z