2012 MERCEDES-BENZ GLK-Class tailgate

The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 226) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 29
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Mercedes-
Benz Customer Assistance Center, you
must wait 15 minutes before you can pull
the tailgate handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
29 USA only.230FeaturesStowing and features

Calibrating the compassXMake sure that there is sufficient space for
you to drive in a circle without impeding the
remaining traffic.
In order to calibrate the compass correctly,
observe the following points:
R calibrate the compass in the open and not
in the vicinity of steel constructions or high-
voltage transmission lines.
R switch off electrical consumers, for
example, the climate control, windshield
wipers or rear window defroster.
R close all doors and the tailgate.
XSwitch the ignition on.XPress a round pin into opening
= (Y page 235) for approximately six
seconds until the C symbol appears in
compass display ;(Y page 235).XDrive a full circle at approximately 3 mph
(5 km/h) to 6 mph (10 km/h).
Once the calibration has been successfully
completed, the current direction appears in
compass display ;(Y page 235).
Floormat on the driver's side
GWARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XSlide the seat backwards.XTo install: place the floormat in the
footwell.XPress studs : onto retainers ;.XTo remove: pull the floormat off
retainers ;.XRemove the floormat.236FeaturesStowing and features

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Where will I find...?
First-aid kit
XOpen the tailgate.XRemove first-aid kit : from the parcel net.
i
Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
XTo remove the cargo compartment
stowage tray/cover: lift up the floor of the
cargo compartment ( Y page 219).XRemove stowage tray : in the direction of
the arrow.XRemove cover ; in the direction of the
arrow.=Lug wrench?Towing eyeAJackBFuse allocation chartCWheel boltsDOne pair of glovesERatchet wrenchFTire inflation compressorGValve extractorHFolding wheel chock
Collapsible spare wheel
Removing the collapsible spare wheel
The collapsible spare wheel can be found in
the stowage well under the trunk floor.
XLift the trunk floor up ( Y page 219).252Where will I find...?Breakdown assistance

XRemove any existing moisture from the
fuse box using a dry cloth.XTake lines ; from the guides.XTo open: open clamps :.XRemove the fuse box cover forwards.
!
Make sure that no moisture can enter the
fuse box when the cover is open.
XTo close: check whether the rubber seal is
lying correctly in the cover.XInsert the cover at the rear of the fuse box
into the retainer.XFold down the cover and close clamps :.XSecure lines ; in the guides.
!
The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood ( Y page 239).
Fuse box in the cargo compartment
XOpen the tailgate.XTo open: lift up trunk floor ;
( Y page 219).XRemove stowage compartment :.XOpen cover = of fuse box downwards.268FusesBreakdown assistance