2012 MERCEDES-BENZ GLK-Class power steering

Automatic transmission
emergency mode ............................... 140
B
Back support see Lumbar support
Backup lamp
Changing bulbs .............................. 113
Display message ............................ 190
Bag hook ............................................ 216
Ball coupling Installing ........................................ 161
Removing ....................................... 164
Storing ........................................... 164
BAS (Brake Assist System) ................. 62
Basic settings see Settings
Battery (SmartKey)
Checking .......................................... 72
Important safety notes ....................72
Replacing ......................................... 72
Battery (vehicle)
Charging ........................................ 260
Display message ............................ 193
Important safety notes ..................259
Jump starting ................................. 262
Belt
see Seat belts
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 183
Notes ............................................. 306
Brake fluid level ................................ 242
Brake lamps Changing bulbs .............................. 113
Display message ............................ 189
Brakes
ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................306
Display message ............................ 180
Driving tips .................................... 146
Important safety notes ..................146
Maintenance .................................. 147
Parking brake ........................ 144, 148
Warning lamp ................................. 201
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California Important notice for retail
customers and lessees ....................21
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 248
Exterior lights ................................ 247
Gear or selector lever ....................248
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 248
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat cover ..................................... 249
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim pieces .................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo compartment cover ............... 216
Cargo compartment enlargement ... 214
Cargo compartment floor Opening/closing ............................ 219
Stowage well (under) .....................219
Index5

ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 259).
or
XJump-start the vehicle ( Y page 262).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Doors75Opening/closingZ

Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
SmartKey positions
SmartKey
gTo remove the SmartKey(shift the transmission to position P)1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
If the SmartKey is in position 0 in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The
steering is then locked. To unlock, remove the
SmartKey and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General information
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted into
the ignition lock and the SmartKey must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. However, you should
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button and the
electrical equipment can be operated while
the SmartKey is in the vehicle.:Start/Stop button;Ignition lockXInsert Start/Stop button : into ignition
lock ;.
i
When you insert Start/Stop button :
into ignition lock ;, the system requires a
detection time of approximately two
seconds before you can use Start/Stop
button :.
Driving131Driving and parkingZ

Problems with fuel and the fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the SmartKey to position 0(Y page 131) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.XUnlock the vehicle ( Y page 68).
or
XUnlock the vehicle using the mechanical key ( Y page 71).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R slowly release the brake pedal.
Rwhen parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
Parking143Driving and parkingZ

accelerate. This could lead to accidents and
injury.
Rolling with the engine switched offGWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notesGWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
146Driving tipsDriving and parking

long as the engine is running. Otherwise,
poisonous carbon monoxide (CO) may enter
the vehicle, resulting in loss of consciousness
and even death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
At the onset of winter, have your vehicle
winterproofed at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
Observe the notes in the "Winter operation"
section ( Y page 272).
Driving with summer tires
Observe the notes in the "Winter operation"
section ( Y page 272).
Slippery road surfaces
GWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.i
For more information on driving with
snow chains, see ( Y page 272).GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Off-road driving
Important safety notes
GWARNING
Grains of sand, particles of dirt and other
abrasive materials can enter the brake
system. This can lead to excessive wear and
unpredictable braking efficiency.
After the brakes have been exposed to dirty
conditions, have them checked and cleaned
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Otherwise, there is a risk that braking power
may be insufficient in the event of an
emergency, or that the braking effect may be
unpredictable.
GWARNING
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
Driving tips149Driving and parkingZ

Display messagesPossible causes/consequences and M SolutionsD
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering is malfunctioning.
You will need to use more force to steer.
A warning tone also sounds.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.XWait until the mobile phone operational readiness symbol
appears in the multifunction display.¥
Check Washer FluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 241).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.+
Take Your Key from
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Obtain a New KeyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 72).198Display messagesOn-board computer and displays

XOpen flap =.XSwitch the ignition on.XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up,
consult the section on malfunctions.XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible volt range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 V power socket : will
not supply it with power.
If indicator lamp ; still does not light up,
contact a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 26
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system.26 USA only.Features225Stowing and featuresZ