2012 MERCEDES-BENZ GLK-Class change time

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2045843682 É2045843682'ËÍ

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
20Introduction

Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
22Introduction

GWARNING
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only beOccupant safety39SafetyZ

are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
the shoulder belt across the chest and
shoulder, not face or neck. A booster seat
may be necessary to achieve proper seat belt
positioning for children over 41 lb (18 kg) until
they reach a height where a lap/shoulder belt
fits properly without a booster.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
If an infant or child is traveling in the vehicle:XSecure the infant or child with an
appropriate infant or child restraint
recommended for the child's age and
weight.XMake sure that the infant or child is
properly secured at all times while the
vehicle is in motion.GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Special seat belt retractor
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor.
When activated, the special seat belt
retractor ensures the seat belt will not
slacken once the child restraint system has
been secured.
Installing a child restraint system:
XAlways comply with the manufacturer's
installation instructions.XPull the seat belt smoothly from the inertia
reel.XEngage the seat belt tongue in the belt
buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor is enabled.XPush down on the child restraint system to
take up any slack.Children in the vehicle57SafetyZ

If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
Removing the mechanical keyXPush release catch : in the direction of
the arrow and at the same time, remove
mechanical key ; from the SmartKey.
SmartKey battery
Important safety notes
Have the batteries changed at a qualified
specialist workshop.
GWARNING
Batteries contain toxic substances.
Swallowing batteries can lead to serious
health issues or death.
Keep batteries out of the reach of children.
Seek medical attention immediately if a
battery is swallowed.
GWARNING
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Checking the batteryXPress the & or % button.
The battery is working properly if battery
check lamp : lights up briefly
If battery check lamp : does not light up
briefly during the test, the battery is
discharged.
XChanging the battery ( Y page 72)
i
You can obtain the battery at a qualified
specialist workshop.
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the & or % button locks or
unlocks the vehicle.
Changing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the
SmartKey ( Y page 71).XPress mechanical key ; into the opening
in the SmartKey in the direction of the72SmartKeyOpening/closing

Manual interior lighting controlXTo switch the front interior lighting on/
off: press the c button.XTo switch the rear interior lighting on/
off: press the v button.XTo switch the reading lamps on/off:
press the p button.
Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
XTo switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or
XLock and then unlock the vehicle using the
SmartKey.
Replacing bulbs
Important safety notes
Xenon bulbs
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
GDANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change Xenon bulbs yourself, but have
them replaced at a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 109). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
GWARNING
Bulbs and lamps can be very hot. You should
therefore allow them to cool down before you
change them. Otherwise, you could be burned
if you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could damage the bulbs, for
example, and injure themselves.
108Replacing bulbsLights and windshield wipers

Problems with the cooling with air
dehumidification function
When you press the ¿ button, the
indicator lamp in the button flashes three
times or remains off. You can no longer switch
on the cooling with air dehumidification
function.
XConsult a qualified specialist workshop.
Setting climate control to automatic
GWARNING
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
In automatic mode, the set temperature is
maintained automatically at a constant level.
The system automatically regulates the
temperature of the dispensed air, the airflow
and the air distribution.
Automatic mode will achieve optimal
operation if cooling with air dehumidification
is also activated. If desired, cooling with air
dehumidification can be deactivated.
XTurn the SmartKey to position 2 in the
ignition lock.XSet the desired temperature.XTo activate: press the à button.
The indicator lamp in the à button lights
up. Automatic air distribution and airflow
are activated.XTo switch off: press the _ button.
or
XPress the K or I button.
The indicator lamp in the à button goes
out. Automatic air distribution and airflow
are deactivated.Setting the temperature
Different temperatures can be set for the
driver's and front-passenger sides.XTurn the SmartKey to position 2 in the
ignition lock.XTo increase/reduce: turn controls : and
D clockwise or counter-clockwise
( Y page 119). Only change the temperature
setting in small increments. Start at
72 ‡ (22 †).
Setting the air distribution
Air distribution settings
Dual-zone climate control: the air distribution
can be set individually for the driver's and
front-passenger sides.
¯Directs air through the defroster ventsPDirects air through the center and side
air ventsODirects the airflow through the
footwell air ventsSDirects the airflow through the center,
side and footwell air vents 16_Directs the airflow to the entire vehicle
interior 17bDirects the airflow through the
defroster, center and side air vents. 17aDirects air through the defroster and
footwell vents
i Regardless of the air distribution setting,
airflow is always directed through the side
air vents.. The side air vents can only be
closed when the controls on the side air
vents are turned downwards.
16 USA only.
17 Canada only.122Operating the climate control systemClimate control