2012 MERCEDES-BENZ GL SUV oil change

Problems wit
hthe transmission Problem Possible causes/consequences and
M Solutions
Th
et rans mission has
problem sshifting gear. The transmission is losing oil.
X
Hav ethe transmission chec kedataq ualified specialist work-
sho pimmediately. Th
ea cceleratio nability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds befor erestar tingthe engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
sho pimmediately. Refuelling
Important safety notes
G
WARNING
Fue lish ighly flammable. If you handle fuel
incorrectly, there is arisk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refuelling. G
WARNING
Fuels are poisonous and hazardous to health.
There is adanger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Vehicles with adiesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of
pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is arisk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel. 174
RefuellingDriving and parking

At the onse
tofwinter, have your vehicle win-
terproofed at aqualified specialist workshop.
Vehicles with th eON&OFFROAD pack-
age: if drivin ginsnow or with snow chains,
select the snow program (Y page 249)with
the off- road program selector wheel in the
centre console.
Observe the notes in the "Winter operation"
section (Y page 398).
Driving with summer tyres Observe the notes in the "Winter operation"
section (Y
page 398).
Slippery road surfaces G
WARNING
If you shift down on aslippery road surfac ein
an attempt to increase the engine's braking
effect ,the drive wheels coul dlose their grip.
This increases the risk of skiddin gand having
an accident.
Do not shift down for additional engine brak-
ing on aslippery road surface.
If the vehicle threaten stoskid or cannot be
stopped whe nmovin gatl ow speed:
X Move the transmission to position N.
X Try to bring the vehicle under con trolby
using corrective steering.
i For more information on driving with
snow chains, see (Y page 399).
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudde naccelera-
tion, steering and brakin gmanoeuvres. Off-road driving
Important safety notes G
WARNING
If you drive up asteep incline at an angle or
turn on asteep incline, the vehicle could slip sideways, tip and overturn. There is
arisk of
an accident.
When drivin gupanincline, drive into the line
of fall (upw ards or downwards in astraight
line) and do not turn. G
WARNING
If the vehicle level is high, the vehicle centre
of gravity is raised .This coul dcause the vehi-
cle to tip over more easily on uphill or downhill
gradients. There is arisk of an accident.
Select the lowest possible vehicle level.
When drivin goff-road, sand, mud and water,
possibly mixe dwith oil, for example, could get
into the brakes. This could result in areduced
braking effect or in total brak efailure and also
in increased wear and tear. The braking char-
acteristic schange depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If you detec tareduce dbrak-
ing effect or grinding noises, have th ebrake
system checked in aqualified specialist work-
sho pass oon as possible. Adapt your driving
style to the differen tbraking characteristics.
Driving off- road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at aquali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep,
drive backwards in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs. 188
Driving tipsDrivin
gand pa rking

H
Environmenta
lnote
When toppin guptheoil, tak ecaren ot to spill
any .Ifo il enters th esoil or waterways, it is
harmful to th eenvironment.
! Only use engine oil sand oil filters that
have bee napproved for vehicles with a
servic esystem. You can obtain alist of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Ben zSpecification sfor Service
Product satany Mercedes-Ben zService
Centre.
Damage to th eengine or exhaust sys temis
caused by the following:
R using engine oil sand oil filters that have
not bee nspecifically approved for the
servic esystem
R changing the engine oil and oil filter after
missing the change interval required by
the servic esystem
R using engine oil additives
! Do not add too muc hoil. Toppin gupwith
to om uche ngine oil can resul tindamage
to the engine or to the catalytic converter.
Hav eexcess engine oil siphoned off. Example: engine oil filler cap
X
Turn cap :anti-clockwis eand remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick ,add 1. 0litreo fengine
oil. X
Replace cap :on the filler nec kand turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level agai nwith the oil dip-
stic k(Ypage 36 2).
For furthe rinformation on engine oil ,see
(Y page 42 8). Other service products
Checking th ecoolant level G
WARNING
The coolin gsystem is pressurised. Therefore,
only unscrew the cap onc ethe engine has
coole ddown. The coolan ttemperatur edis-
play must be less than 70 †. Otherwise, you
could be scalded if hot coolant escapes. X
Park the vehicle on alevel surface.
Only chec kthe coolant level if the vehicle
is on alevel surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 159).
On vehicles with KEYLESS-GO, press the
Start/Stop button twic e(Ypage 159).
X Check the coolant temperatur egauge in
the multifunction displ ay.
Th ec oolant temperatur emust be below
70 †.
X Turn the key to position 0(Y page 159 )in
the ignition lock. Eng
inecompartment
363Maintenance and care Z

i
The ASSYST PLU Sservice interval display
does not show any information on the
engine oil level. Observ ethe notes on the
engin eoil level (Y page 362).
The multifunction display shows aservice
message for afew seconds, e.g.:
Next servic eAin .. days Service
Adue Service
Aoverdue by ... days Th
eletter indicates which service is due. Astands for
aminor servic eand B for
am ajor
service. Anumber or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenanc ework
to be performed.
If you notify aqualified specialist worksho pof
this display, you will receive astatement on
the associated costs.
The ASSYST PLUS service interval display
doe snot tak einto account any periods of
tim eduring which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service du edated isplayed
in the multifunction displa ybefor ediscon-
nectin gthe battery.
or
X After reconnecting the battery ,subtract
the battery disconnection periods fro mthe
service date shown on the display.
Hiding aservice message X
Pres sthe % ora button on th esteer-
ing wheel. Displaying service messages X
Switch th eignitio non.
X Press the =or; button on the steer-
ing whee ltoselect the Serv. men
u.
X Press the 9or: button to select the
ASSYS TPLUS submenu and confirm by
press ingt he a button.
The service due date appears in the multi-
function display.
Informatio nabout Service Resetting th
eASSYST PLUS service inte r-
val display
! If the ASSYS TPLUS service interva ldis-
play has been inadvertently reset ,this set-
tin gc an be corrected at aqualified special-
ist workshop.
Have service work carried out as described
in the Servic eBooklet. This ma yotherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Cent re,w ill reset the
ASSYST PLU Sservic einterval display after
the service work has bee ncarried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often .Further informa-
tion can be obtaine dataqualified specialist
workshop, e.g. aMercedes-Ben zService
Cent re. Service
365Maintenance and care Z

lens is dirty, visit
aqualified specialist work-
shop. X
Fold down the camera cover by recess :.X
Use asoft clot htoclean the windscreen in
fron tofc amera ;.
Cleaning th eplastic trim G
WAR
NING
Whe ncleaning the steerin gwheel boss and
dashboard, do not use cockpit sprays or
clea ning agents containing solvents. Cleani ng
agent scontaining solvent scause the surface
to become porous, and as aresult plastic
part smay break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. !
Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintain sthe high-quality
look of the surfaces.
X Wipe the plastic trim with adamp, lint-free
cloth, e.g. amicrofibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleanin gthe steering whee land gear or
selector lever X
Thoroughl ywipe with adamp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleanin gwooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise arisk of
damaging the surface.
X Wipe the wooden trim and trim elements
with adamp, lint-free cloth, e.g. amicrofi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleanin gthe seat covers !
Observe th efollowin gwhen cleaning:
R clea ngenuin eleather covers carefully
with adamp cloth and then wipe the cov-
ers down with adry cloth .Make sure that
the leather does not become soaked .It
may otherwise become rough and
cracked .Only use leather care agents
that have bee ntested and approved by 372
CareMaintenance and care

Storing wheels
Stor ewheels that ar enot being used in acool,
dry and preferably dar kplace. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponent sdamaged in this way can unexpect-
edly fail. There is arisk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately. Fitting
awheel
Preparing the vehicle X
Vehi cles with an emergency spare
wheel: whenfitting the emergenc yspare
wheel in the even tofaflat tyre, observe the
addi tional note sonvehicl epreparation
under "Flat tyre" (Y page 378).
X Pa rk th evehicle on firm, non-slippery and
level ground.
X Unload heavy luggage.
X Engage the electric parking brak eman-
ually.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver' sdoor.
The on-boar delectronic shave status 0,
which is the same as the key having been
removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 159).
X If included in the vehicle equipment, take
the tyre-change tool kit out of the vehicle.
X Secure the vehicle to prevent it from rolling
away.
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre-
changing tools .For mor einformation on
which tool sare require dtop erform awheel
change on your vehicle, consult a
Mercedes-Ben zService Centre.
Required tyre-cha nging tools could be, for
example:
R jack
R wheel chock
R wheel wrench
Securing the vehicle against rolling
away If your vehicle is equipped with
awheel choc k,
it can be found in the tyre-change tool kit
(Y page 377).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =. Changing
awheel
405Wheels and tyres Z

Diesel (EN 590)
Fuel grade
G
WARNING
If you mix diesel fue lwithp etrol, th eflash
poin toft his fuel mixtur eislower than that of
pur ediesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is arisk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalen tquality .Fuel that does
not con form to EN 59 0can lead to
increased wear as well as damag etothe
engin eand exhaust sys tem.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwis elead to engine damage .This
does not include flo wimprover additives.
For further information, se e"Flow improv-
ers".
! Vehicles with adiesel particle filter: in
countries outside the EU, only refuel with
low-sulphur Eur odiesel with asulphur con-
ten tunde r50p pm; otherwise the emission
contro lsystem could be damaged.
! Vehicles without adiesel particle fil-
ter: in countries where only diesel fuel with
ah igh sulphur conten tisavailable ,you will
need to carry out your vehicle' soil change
at shorter intervals. More information
abou tthe interval for oil change can be obtained from any qualified specialist
workshop.
Usually you will fin dinformation about the
fuel grade on the pump. If you cannot find the
labe lont he petrol pump, ask the filling sta-
tion staff.
Infor mation on refuelling (Y page 175).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoide dbyrefuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient .Accordingly, dies elfue lfrom
warmer areas may not be suitabl efor opera-
tion in colder climat icconditions.
i Further informatio noncountry-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Flow imp rovers
To improve the low-temperatur eresistanc eof
diesel fuel, aflow improver can be attached.
The effec tiveness of aflow improver is not
guaranteed for every fuel.
Only use flow improvers tested and approved
by Mercedes-Benz. Durin guse, please
observe the information on operation.
Correc tdosage and sufficien tmixing are deci-
sive in improving low-temperature resistance
with the flow improver. Overdosage can
potentially even decrease low-temperature
resistanc eand must therefor ebeavoided.
Follo wthe manufacturer's guidelines on dos-
age.
Mix the additive int othe diesel in good time,
before the flo wcharacteristic softhe diesel
becom einsufficie nt.O therwise, malfunctions
can only be rectified by heating the entire fuel
system, e.g. by parking in aheated garage. 426
Service products and capacitiesTechnical data

R
engin edamage
R malfunc tions in the BlueTEC ®
exhaust
gas aftertreatmen tsystem
Assuring the purity of AdBlue ®
is particularly
importan twithr espec ttoavoiding malfunc-
tions in th eBlueTEC exhaust gas aftertreat-
ment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid
to refill the tank. The purity of the fluid can no
longer be guaranteed.
Capacities Model Tota
lcapacity GL 35
0Blue-
TEC 4MATIC 31.2 l
Engine oil
General notes The quality of the engine oil is decisive for the
function and servic
elife of an engine. After
extensive tests, Mercedes-Benz approves
engine oil sthat correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engin eoilsm ay be use dinMercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Ben zService Centre. Mercedes-
Benz recommends that you have the oil
change carried out at aqualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription "MB
Approval" and the corresponding designa-
tion, e.g. MB Approva l229.51.
Yo uc an call up an overview of approved
engine oil sonthe Internet at:
http://bevo.mercedes-benz.com by enter-
ing the designation ,e.g. 229.5.
Th et able sho wswhich engine oil shave been
approved for you rvehicle. Petrol engines MB App
roval GL 500 4MATIC Blue-
EFFICIENCY
GL 63 AMG
22
9.5 Diesel engines with a
diesel particle filter MB Approval
GL 350 Blue-
TEC 4MATIC
GL 350 CDI 4MATIC
228.51,
229.31 ,229.51 Diese
lengines without
ad iesel particle filter MB Approval
GL 350 CDI 4MATIC
22
8.31 ,228.5,
228.51, 229.3,
229.31, 229.5, 229.51 Use onl
ySAE 0W-40 or SAE 5W-40 engine oils
for AM Gvehicles.
i If the engine oils listed in the table are not
available, you may add the followi ngengine
oils until the nex toil change:
R vehicles with apetrol engine: MB
Approval 22 9.12 29.3 or ACEA A3
R diesel engines: MB Approva l229.1,
229.3, 229.5 or ACEA C3
Use onl ySAE 0W -40o rSAE 5W -40e ngine
oil sf or AMG vehicles.
This ma yonly be topped up once, and the
quantity must not be greate rthan 1. 0l.
Ca pacities Th
ef ollowing va luesrefertoano il change
including the oil filter. 428
Service products and capacitiesTechnica
ldata