
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Loading guidelines
GWARNING
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The cargo compartment is the preferred place
to carry objects. Always use cargo tie-down
rings, and if so equipped, always use the cargo
net when transporting cargo.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door ( Y page 349).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
( Y page 349).
Further information can be found in the
"Loading the vehicle" section ( Y page 349).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R hook in the cargo net when loading.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie down. pad sharp edges
for protection.
Stowage areas
Stowage compartments
Important safety notes
GWARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the cargo compartment if possible.
268Stowage areasStowing and features

XTo open: pull handle : and fold the
armrest upwards.
Coin holders = are located in front of
stowage compartment ;.
Stowage compartments in the rear
Stowage compartment in the rear center
console
XTo open: briefly press the stowage
compartment marking.
i Depending on the vehicle's equipment,
there may be open stowage spaces above
and below the stowage compartment.
Stowage pockets
GWARNING
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident.
Storage bags are located in the rear
compartment on the driver's and front-
passenger seat backrests.
Parcel nets
GWARNING
Vehicles with Occupant Classification System
(OCS)
Do not place objects with a combined weight
of more than 4.4 lbs (2 kg) into the parcel net
on the back of the front passenger seat.
Otherwise, the OCS may not be able to
properly approximate the occupant weight
category.
GWARNING
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the back of the driver's and
the front-passenger seat.
Enlarging the cargo compartment
Important safety notes
GWARNING
When expanding the cargo volume, always
fully fold the corresponding seats and, if so
270Stowage areasStowing and features

Securing hooks
Only use the mounting hooks to secure items
of luggage up to maximum of 9 lbs (4 kg) in
weight.
There are two securing hooks : on each side
of the cargo compartment.
Cargo compartment cover
Important safety notes
! When loading the vehicle, make sure that
you do not stack the load in the cargo
compartment higher than the lower edge of
the side windows. Do not place heavy
objects on top of the cargo compartment
cover.
The cargo compartment cover can be
attached behind the second or third row of
seats.
Extending and retracting the cargo
compartment cover
XTo extend: pull the cargo compartment
cover back by grab handle : and clip it
into retainers ; on the left and right.XTo retract: unhook the cargo compartment
cover from retainers ; on the left and right
and guide it forwards by grab handle :
until it is fully retracted.
Installing/removing the cargo
compartment cover
XTo remove: make sure that cargo
compartment cover ; is rolled up.XPress button :.XMove cargo compartment cover ; to the
left.XRemove cargo compartment cover ;.XTo install: if installed, remove the
protective caps from the side trim in the
third row of seats when you wish to installStowage areas273Stowing and featuresZ

XSecure the roof carrier to roof rails :.XObserve the manufacturer's installation
instructions.
Cross bar
Points to observe before use
The maximum roof load that can be used with
additional accessories decreases by the dead
weight of the crossbars (13.7 lbs/6.2 kg).
! Note that installing the crossbar
increases the vehicle height by 50 mm
compared to the height stated in the
"Technical data" section.
The wrench and the Allen key are located with
the vehicle tool kit in the stowage space
underneath the trunk floor ( Y page 314).
i Replacement parts are available as
Mercedes-Benz accessories. Contact your
authorized Mercedes-Benz Service Center.
Installing the crossbars
GWARNING
Please follow these installation instructions
carefully. Caution should be exercised to
avoid damage to the vehicle while installing
the crossbars. Also, be careful not to injure
yourself or others while installing and
adjusting the crossbars or loading items on
them.
Each individual step of the installation
instructions, the warning notices, the general
safety precautions and the instructions for
use must be followed exactly. If the crossbars
are not mounted correctly, they and the
objects attached to them could come loose
from your vehicle and cause an accident,
thereby injuring you and other persons and/
or causing damage to property, including
damage to your vehicle.
GWARNING
Every time the crossbars are mounted, before
you set off on a journey and periodically
during longer journeys, check all the screws
on the crossbars to make sure that they are
secure, and tighten them if necessary. Repeat
these checks at regular intervals as road-
surface conditions dictate, and at least after
every 1500 miles (2500 km) of continuous
use.
Otherwise, the crossbars, mounted
accessories and the objects attached to them
could come loose from the vehicle causing an
accident, thereby injuring you and other
persons and/or causing damage to property,
including damage to your vehicle.
Do not use lubricant on the screws of the
crossbars. The screws could work loose and
the crossbars could become detached from
your vehicle, together with the objects
attached to them causing an accident,
thereby injuring you and other persons and/
or causing damage to property, including
damage to your vehicle.GWARNING
Only install the crossbars at the exact
locations designated on the roof rails. The
designated locations for the front crossbars
are between the markings engraved on the
inside of the roof rails. The designated
locations for the rear crossbars are between
the gaps on the roof rails.
Otherwise, the crossbars, mounted
accessories and the objects attached to them
could come loose from the vehicle causing an
accident, thereby injuring you and other
persons and/or causing damage to property,
including damage to your vehicle.
GWARNING
A roof load creates a greater surface area
exposed to the wind and causes the vehicle
to have a higher center of gravity, thereby
changing the vehicle's driving characteristics.
Accordingly, the additional weight on the roof
of the vehicle can have a detrimental effect
on braking, cornering and acceleration.
Never exceed the maximum permissible roof
load or the maximum permissible vehicle
278Stowage areasStowing and features

weight, even when accessories for the
crossbars (e.g. ski racks, bicycle racks, etc.)
are being used. Overloading the vehicle could
result in an accident. When calculating the
weight placed on the roof please make sure
to add the weight of the crossbars, accessory
racks and the load carried together.
Always adapt your driving style to the road,
traffic and weather conditions, and drive with
added caution when the roof is loaded.
Always drive with extreme care when the
carrier is loaded. Take into consideration that
when the carrier is loaded, the handling
characteristics are different from those when
operating the vehicle without a carrier loaded.GWARNING
Do not use accessories which have not been
approved by Mercedes-Benz for use in
conjunction with these crossbars. If non-
approved accessories are used, these
accessories and/or the objects attached to
them could come loose from the vehicle,
thereby injuring you and other persons and/
or causing damage to property, including
damage to your vehicle.
! Have a second person assist you when
installing the crossbars. Otherwise, the
vehicle could be damaged.
! Objects that are attached to crossbar
system accessories must not limit or
obstruct the movement of the sliding
sunroof. Otherwise, the tilt/sliding sunroof
could be damaged when it is raised.
:Key;Cover cap=Sticker FRONT (or REAR)?Bolt for clamping bracketAClamping bracket
The front and the rear crossbars differ in
length. Attention must therefore be paid to
the FRONT or REAR stickers = on the
crossbars.
XUnlock cover cap ; with key :.XRemove cover cap ;.
Sticker = for identifying the installation
location FRONT or REAR becomes visible.XTurn bolt ? counter-clockwise using the
Allen key until clamping bracket A is wide
open.BFront crossbarCRear crossbarDRecessesEMarkingsFRoof railsStowage areas279Stowing and featuresZ

Features
Cup holders
Important safety notes
GWARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the front-compartment
center console
In the front part of the center console, there
is a cup holder and a removable support with
a card holder.
You can remove the cup holder to clean it.
Clean with clear, lukewarm water only.
XTo remove: hold cup holder : by
support ; and pull out in the direction of
the arrow.XTo install: place the cup holder into the
guides and insert.
Cup holder in the rear seat armrest
! Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
XFold down the rear seat armrest.
Cup holder : is in the rear seat armrest.
Cup holder in the third row of seats
The cup holders are located in the side trim
on the left and right-hand sides.
282FeaturesStowing and features

Towing and tow-starting
Important safety notes
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with differential locks: make
sure that the differential locks are in
automatic mode. When towing, the
differential locks must not be switched on
by hand. This could otherwise damage the
transmission.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 226).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible
secure the towing device on the trailer tow
hitch ( Y page 210).
XRemove the towing eye from the vehicle
tool kit ( Y page 314).Towing and tow-starting331Breakdown assistanceZ

Two instruction labels on your vehicle show
the maximum possible load.(1)The Tire and Loading Information placard
on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.(2)The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle.:B-pillar, driver's sideMaximum permissible gross vehicle
weight rating
i The specifications shown on the Tire and
Loading Information placard in the
illustration are examples. The maximum
permissible gross vehicle weight rating is
vehicle-specific and may differ from that in
the illustration. You can find the valid
maximum permissible gross vehicle weight
rating for your vehicle on the Tire and
Loading Information placard.XThe Tire and Loading Information placard
gives you details on maximum permissible
gross vehicle weight rating :: "The gross
weight of occupants and luggage must
never exceed XXX kilograms or XXX
pounds."
The gross weight of all vehicle occupants,
cargo, luggage and trailer load/noseweight (if
applicable) must not exceed the specified
value.
Number of seats
i The specifications shown on the Tire and
Loading Information placard in the
illustration are examples. The number of
seats is vehicle-specific and can differ from
the details shown. The number of seats in
your vehicle can be found on the Tire and
Loading Information placard.
350Loading the vehicleWheels and tires