2012 MERCEDES-BENZ GL-Class ground clearance

found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Sport Utility Vehicle
GWARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Introduction23Z

GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.40 ft (2.25 m) above the
ground is necessary.
You can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R open the tailgate manually from inside
R limit the opening angle of the tailgate
Opening/closing from the outside
Opening
XPress the % button on the SmartKey.XPull handle :.XRaise the tailgate.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
86Cargo compartmentOpening/closing

compartment opening when closing the
tailgate. Be especially careful when small
children are around.XPull the tailgate down using recess :.XPush the tailgate closed from outside the
vehicle.XIf necessary, lock the vehicle with
the & button on the SmartKey
( Y page 76) or with KEYLESS-GO
( Y page 77).
i
If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.40 ft (2.25 m) above the
ground is necessary.
Opening
You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
XPress and hold the F button on the
SmartKey until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
Closing
GWARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver's door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle's on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate automatically using
the SmartKey, the closing button 4
or the
locking button 5
.
4 For vehicles with the EASY-PACK tailgate only.
5 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.Cargo compartment87Opening/closingZ

the risk of losing control of the vehicle and
rolling over.
General information
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R off-road drive program (for vehicles without
Off-Road Pro engineering package)
( Y page 206)
R LOW RANGE off-road gear ( Y page 206)
R off-road ABS ( Y page 69)
R off-road 4ETS ( Y page 70)
R off-road ESP ®
(Y page 71)
R hill start assist
R differential locks ( Y page 208)
R DSR (Downhill Speed Regulation)
( Y page 204)
Observe the following notes:
R Stop your vehicle and, if necessary, select
the off-road drive program (Y page 206) or
the LOW RANGE off-road gear
( Y page 206) before driving off-road.
R Select a vehicle level suitable for the off-
road terrain. Make sure there is always
sufficient ground clearance to prevent
damage to the vehicle.
R Activate the differential locks.
R Check that items of luggage and loads are
stowed safely and are well secured
( Y page 272).
R Always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR ( Y page 204).
R Always keep the doors, tailgate, windows
and sliding sunroof closed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the
terrain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
Checklist before driving off-roadXEngine oil level: check the engine oil and
top it up if necessary.
The vehicle can only guarantee a smooth
supply of oil on steep stretches if there is a
sufficient level of engine oil.
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
XWheel-changing tool kit: check that the
jack is working and make sure you have theDriving tips175Driving and parkingZ

Observe the following rules when driving on
sand:
R select a higher vehicle level.
R avoid high engine speeds.
R select a shift range appropriate to the
terrain.
R drive quickly to overcome the rolling
resistance. Otherwise, the vehicle could dig
itself into the sand.
R drive in the tracks of other vehicles if
possible. Make sure that the ruts are not
too deep, that the sand is firm enough and
that your vehicle has sufficient ground
clearance.
Ruts and gravel roads
Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel:
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
R select the off-road drive program
( Y page 206) or the LOW RANGE off-road
gear ( Y page 206).
R select a higher vehicle level.
R avoid high engine speeds.
R select shift range 1.
R drive slowly.
R where ruts are too deep, drive with the
wheels of one side on the center grassy
area, if possible.
Driving over obstacles
! Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should
always keep a safe distance from the
vehicle when doing so in order to avoid
injury as a result of unexpected vehicle
movements. After driving off-road or over
obstacles, check the vehicle for possible
damage, especially to the underbody and
the components of the chassis.
Observe the following rules when driving over
tree stumps, large stones and other
obstacles:
R select the off-road drive program
( Y page 206) or the LOW RANGE off-road
gear ( Y page 206).
R avoid high engine speeds.
R select shift range 1.
R drive very slowly.
R try to drive straight over the center of
obstacles: front wheel first, then rear
wheel.
Driving tips177Driving and parkingZ

the speed increases. As the vehicle
decelerates, the vehicle is raised back up to
highway level. In ADS SPORT(Y page 195),
the vehicle skips highway level and is lowered
directly to high-speed level.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle
to adjust to the new level as quickly as
possible.
The vehicle level may change visibly when you
park the vehicle and the outside temperature
changes. When the temperature drops, the
vehicle level is lower; with an increase in
temperature, the vehicle level rises.
When you unlock the vehicle or open a door,
the vehicle begins to balance the load
discrepancies while still parked. However, for
significant level changes, e.g. after the
vehicle has been stationary for a long period,
the engine must be on. For safety reasons,
the vehicle is only lowered when the doors are
closed. Lowering is interrupted if a door is
opened and continues once the door has
been closed.GWARNING
Make sure that nobody is in the vicinity of the
wheel arch or the underbody when changing
the vehicle level. You could otherwise trap
yourself or others.
GWARNING
Always select as low a vehicle level as
possible. If the vehicle level is high, the vehicle
center of gravity shifts upwards. This
increases the risk of the vehicle tipping over.
Adapt your driving style to suit the vehicle
level. ESP ®
cannot reduce the risk of an
accident if you drive too fast. ESP ®
cannot
override the laws of physics.
! When driving on extremely rough terrain,
select a high vehicle level in good time.
Make sure that there is always sufficient
ground clearance to prevent damage to the
vehicle.
! Remove the key from the ignition before
raising one or more wheels with the
appropriate equipment.
For information about driving off-road, see
( Y page 174).
Vehicles without extended Off-Road Pro
engineering package
Basic setting
The extent to which the vehicle is raised or
lowered depends on the basic setting
selected.
Select:
R Raised level, for driving on normal off-road
terrain
R Highway/high-speed level for normal roads
The individual vehicle levels differ from
highway level as follows:
R +2.3 in (+ 60 mm) at the raised level
R +/–0 in (+/–0 mm) at the highway level 23
R –0.6 in (–15 mm) at the high-speed level
Raised level
Only select raised level when this is
appropriate for the road conditions.
Otherwise, fuel consumption increases and
handling performance may be affected.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
XStart the engine.
If indicator lamp ; is not lit:
23
Distance from ground: 8.5 in (217 mm)190Driving systemsDriving and parking

XPress button :.
The vehicle rises to raised level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , & or *
button on the multifunction steering wheel,
then the message will disappear.
Once raised level has been reached, you will
then see a message in the multifunction
display, for example:
If you have not previously selected the off-
road menu ( Y page 222) in the on-board
computer, then the message disappears after
about five seconds.
Highway/high-speed level
! Make sure that there is enough ground
clearance when the vehicle is being
lowered. It could otherwise hit the ground,
damaging the underbody.
XStart the engine.
If indicator lamp ; is lit:
XPress button :.
The vehicle is adjusted to the highway level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , & or *
button on the multifunction steering wheel,
the message will disappear.
Once highway level has been reached, then
all indicator lamps = go out. You will see a
message in the multifunction display, for
example:
If you have not previously selected the off-
road menu ( Y page 222) in the on-board
computer, the message disappears after
about five seconds.
The vehicle automatically adjusts to highway
level when you drive faster than 55 mph
(88 km/h). Depending on the ADS setting,
the vehicle is lowered to high-speed level at
higher speeds.
i If a trailer is being towed, the vehicle is
not lowered to high-speed level.
Driving systems191Driving and parkingZ

If you select an off-road level when driving at
too high a speed, the Level selection
not permitted message appears in the
multifunction display.
You can select the following:
R off-road level 1 up to 60 mph(96 km/h)
R off-road level 2 up to 40 mph(64 km/h)
R off-road level 3 up to 12 mph(20 km/h)
If you drive faster than 55 mph (88 km/h), or
for longer than 20 seconds between 40 mph
(64 km/h) and 55 mph (88 km/h), then off-
road level 2 is canceled. The vehicle is
lowered to off-road level 1.
You will see a message in the multifunction
display, for example:
If you drive faster than 60 mph (96 km/h), off-
road level 1 is canceled. The vehicle is
lowered to highway level.^^
You will see a message in the multifunction
display, for example:
Depending on the ADS setting ( Y page 195),
the vehicle is lowered to high-speed level at
high speeds. If you return to a speed below
25 mph (40 km/h), the vehicle is raised back
to highway level.
Highway/high-speed level
! Make sure that there is enough ground
clearance when the vehicle is being
lowered. It could otherwise hit the ground,
damaging the underbody.:To raise the level;To lower the level=Indicator lampsXStart the engine.
If one or more indicator lamps = are on:
XTurn the selector wheel counter-
clockwise ; until all indicator lamps =
that are lit start to flash.
The vehicle is lowered to highway level. As
soon as the next lowest level is reached,
the indicator lamp stops flashing and goes
out.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , & or *
button on the multifunction steering wheel,
the message will disappear.
194Driving systemsDriving and parking