The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes
arrangements for your vehicle to be
transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
If the indicator lamp in Roadside
Assistance button : flashes continuously
and no voice connection to the Response
Center has been established, then the
mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding mobile
phone network is not
available). The Call Failed message
appears on the multifunction display.
X To end a call: press
the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 15
: services such
as jump-starting your vehicle, delivering a
few gallons of fuel if you run out and
mounting your spare if you have a flat tire
are provided free-of-charge.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 189). X
Press and hold MB Info call button : for
more than two seconds.
A call to the Response Center is initiated.
The indicator lamp in MB Info call
button : flashes while the connection is
being established. The Connecting call
message appears on the multifunction
display and
the COMAND system is muted.
If a connection can be established, the Call
Connected message appears on the
multifunction display.
If a mobile phone network is available and
there is
sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
15 USA only. Features
201Stowing and features Z
Further details on the mbrace system can be
found
at http://www.mbusa.com 16
.
Log in
under "Owners Online".
i If the indicator lamp in MB Info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB Info call
(e.g. because the corresponding mobile
phone network is not available). The Call
Failed message appears on the
multifunction display.
X To end a call: press
the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes
until
the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND i
Information on the components and
operating principles of the COMAND system can be found in the separate
COMAND operating instructions.
Destination Download gives you access to a
database with over ten million points of
interest (POIs)
which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Select Yes using the = or ; button
on COMAND.
X Press 9 on COMAND to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you
select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X
Contact the following service hotlines:
16 USA only.202
Features
Stowing and features
X
Pull oil dipstick : out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
The oil
level is correct if the level is between
MIN mark = and MAX mark ;.
X Add oil if necessary.
Checking the oil level using the on-
board computer On the G 55 AMG, the oil level can be checked
using the on-board computer.
When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the & or * button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will
see
one of the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 qt (Canada: 1.0 liter) to
reach maximum oil level. R
Add 1.5 qts (Canada: 1.5 liters) to
reach maximum oil level.
R Add 2.0 qts (Canada: 2.0 liters) to
reach maximum oil level.
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Reduce
Oil Level message appears, the engine oil
level is too high.
X Have excess oil siphoned off.
! Do not
add too much oil. Adding too much
oil can result in damage to the engine or the
catalytic converter. Have excess oil
siphoned off.
If the Switch ignition on to check
engine oil level message appears:
X Turn the SmartKey to position 2 in the
ignition lock.
If the Observe Waiting Time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not With
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
i If you wish to cancel the measurement,
press the * or & button on the
multifunction steering wheel. 212
Engine compartment
Maintenance and care
Maintaining the time-dependent service
schedule:
X
Before disconnecting the battery, note
down the service due date displayed.
or:
X After reconnecting the battery, subtract
the battery
disconnection periods from the
service date shown on the display.
i The service
interval display should not be
confused with the 4 engine oil level
display.
Hiding a service message X
Press the reset button on the left of the
instrument cluster (
Y page 25).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X
Switch on the ignition.
X Press the V or U button on the
steering wheel to select the standard
display menu (Y page 156).
X With & or * select the service
interval display.
The ¯ or ± service symbol and the
service due date are displayed.
Please bear the following in mind A qualified specialist workshop will reset the
service interval display after the necessary
service work has been carried out.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
!
If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service
work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and damage to the major assemblies or the
vehicle.
Fuel/water separator
If the fuel/water separator needs servicing,
the following message appears in the
multifunction display: You will also hear a brief warning tone.
X
Visit a qualified specialist workshop as
soon as possible.
! If you
continue driving without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty. H
Environmental note
Dispose of service products in an
environmentally responsible manner. Care
Notes on care
Regular care
of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your 216
Care
Maintenance and care
Cleaning the plastic trim
G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents
containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface
may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and
approved by Mercedes-
Benz.
Cleaning wooden trim and trim strips X
Wipe the wooden trim and trim strips with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. !
Do not
use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish for trim strips.
The trim strips have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim strips.
If the chrome-plated trim strips are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim strips are
chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Cleaning the seat covers !
Do not use microfiber cloths to clean
genuine leather or artificial leather covers,
as these are too aggressive and, if used
often, may damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down
with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dishwashing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dishwashing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there. Care
221
Maintenance and care Z
Towing and tow-starting
Important safety notes
G
WARNING
If circumstances require towing the vehicle
with all
wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or the vehicle's electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
If the SmartKey is left in starter switch
position 0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged. !
Your vehicles is equipped with an
automatic transmission. Therefore, you
must not
have the vehicle tow-started. The
transmission may otherwise be damaged.
If the transfer case can be shifted into neutral
N, you can tow the vehicle.
If the transfer case cannot be shifted into
neutral N, you can tow the vehicle with one
axle raised. Please bear the following in mind:
R remove the propeller shaft between the
transfer case and the rolling axle.
R turn the SmartKey to position 1 in the
ignition lock.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 161) You could otherwise be
locked out when pushing or towing the
vehicle. Towing eyes
Towing eyes, front :
Towing eyes, front
Towing eye, rear The rear towing eye is located under the
bumper,
on
the left-hand side when viewed in
the direction of travel. Towing and tow-starting
235
Breakdown assistance Z
:
Towing eye, rear Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 235). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
X Switch on the hazard warning lamps
(Y page 91).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In
this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again.
X Turn the SmartKey to position 2 in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transfer case to neutral position
N (Y page 145).
X Shift the automatic transmission to
position N. X
Release the brake pedal.
X Release the parking brake.
i The transmission can only change gear if
the battery has sufficient charge.
If you
cannot move the selector lever to N,
the propeller shafts to the driven axles
must be removed. Transporting the vehicle
Use the towing eyes to pull the vehicle if it
needs to be transported on a trailer or
transporter ( Y page 235).
X Apply the parking brake.
X Turn the SmartKey to position 2 in the
ignition lock.
X Move the selector lever to N.
X Shift the transfer case to neutral position
N (Y page 145).
X Secure the towing cable to the towing eyes.
X Make sure that the vehicle cannot roll
away.
X Release the parking brake.
X Load the vehicle onto the transporter.
X Apply the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
X Secure the vehicle.
! Only lash
the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line
when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles. 236
Towing and tow-starting
Breakdown assistance
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
that have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! Information about the use of snow chain
compatible AMG winter tires is applicable
for AMG tires. Use of snow chains is only
permissible with these tires.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under
"Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R only use snow chains when driving on roads
completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations (Y page 266).
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
i You may wish to deactivate
ESP ®
(Y page 55) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action). Tire pressure
Tire pressure specifications
G
WARNING
Follow
recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not
overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
You will find a table of recommended tire
pressures on the Tire and Loading
Information placard on the B-pillar on the
driver's side ( Y page 252). You will find a
table of tire pressures for various operating
conditions on the inside of your vehicle's fuel
filler flap. To test tire pressure, use a suitable tire
pressure gauge. The outer appearance of a
tire does not permit any reliable conclusion Tire pressure
245
Wheels and tires Z