2012 MERCEDES-BENZ E-CLASS ESTATE manual transmission

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i
The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
X Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter
:up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P. This occurs if the
vehicle is towed away, for example. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Refuelling
179Driving and parking Z

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 84).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 181). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
183Driving and parking Z

Switching off the engine
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
i All vehicles (except AMG vehicles)
with aselector lever: you can only remove
the key if the transmission is in position P.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine with the transmission in position R
or D, the automatic transmission shifts to
N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto- matic transmission remains in
Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop butto n(Ypage 161).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Firmly depress the parkin gbrake.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine using the Start/Stop button, the
automatic transmission shifts to Nauto-
matically. If you then open one of the front
doors, the automatic transmission shifts to
P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop butto nfor about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine 184
ParkingDriving and parking

a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Driving with summer tyres Observe the notes in the "Winte
roperation"
section (Y page 382).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces .Avoid sudden accelera-
tion, steering and braking manoeuvres.
i For more information on driving with
snow chains, see (Y page 383). Driving systems
Cruise control
Important safety notes G
WARNING
Do not change downf or additional engine
braking on a slippery road surface. This could cause the drive wheels to lose their grip and
the vehicle could skid.
G
WARNING
Cruise control cannot take account of road
and traffic conditions.
Always pay attention to traffic conditions
even when cruise control is activated.
Cruise control is only an aid designed to assist
driving. You are responsible for the vehicle's
speed and for braking in good time. G
WARNING
Do not use cruise control
R in traffic conditions that do not allow you to
drive at a constant speed (e.g. heavy traffic
or winding roads). You may otherwise
cause an accident.
R on slippery roads. The drive wheels may
lose their grip when braking or accelerating
and the vehicle may skid.
R when there is low visibility, e.g. due to fog,
heavy rain or snow.
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. On vehicles
with automatic transmission, select shift
range
1,2or 3.B y doing so, you will make
use of the braking effec tofthe engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h. Driving systems
189Driving and parking Z

X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up : or down ;.
X Remove your foo tfrom the accelerator
pedal.
Cruise control is activated .The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
i Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds.
R change gear in good time.
R if possible, do not change down several
gears at a time.
Storing the current speed and calling up
the last stored speed G
WARNING
Only call up a stored speed if you know what
that speed is and if it is suitable for the current
traffic and driving situation. You can other-
wise endanger yourself or others by uninten-
tionally triggering sudden acceleration or
braking. X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting aspeed X
Press the cruise control lever up :for a
highe rspeed or down ;for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up :or down ;to the pressure
point.
The last stored speed increases or decrea-
ses in 1 km/h increments.
X To adjust the set speed in 10 km/h
increments: press the cruise control lever
briefly up :or down ;beyond the pres-
sure point.
The last stored speed increases or decrea-
ses in 10 km/h increments.
i Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin-
ished overtaking. Driving systems
191Driving and parking Z

Deactivating cruise control
There are several ways to deactivate cruise
control:
X
Briefly press the cruise control lever for-
wards =.
or
X Brake
or
X Briefly press the cruise control lever in the
direction of arrow ;.
Variable SPEEDTRONIC is selected. LIM
indicator lamp :in the cruise contro llever
lights up.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving at less than 30 km/h.
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift into neutral in a vehicle with man-
ual transmission while driving or depress
the clutch pedal for longer than six sec-
onds.
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low.
R on vehicles with automatic transmission,
you shift into position Nwhile driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruisecontrol off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
Important safety notes G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constan tslight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
SPEEDTRONIC is only an aid designed to
assist driving. You are responsible for the
vehicle's speed and for braking in good time.
SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
selec tshift range 1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. If
you need additional braking, depress the
brake pedal repeatedly rather than continu-
ously.
You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 195)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored. 192
Driving systemsDriving and parking

Cruise control or DISTRONIC PLU
Sis selec-
ted.
Variable SPEEDTRONIC is automatically
deactivated if:
R you depress the accelerator pedal beyond
the pressure point (kickdown), but only if
your current speed does not differ by more
than 20 km/h from the stored speed. You
will hear a warning tone if this is the case.
R on vehicles with manual transmission, if
you shift to a higher gear and as a result,
the engine speed is too low.
i The last speed stored is cleared when you
switch off the engine.
Permanent SPEEDTRONIC You can use the on-board computer to limit
the speed permanently to avalue between
160 km/h(e.g. for driving on winter tyres) and
the maximum speed ( Ypage 261).
Shortly before the store dspeed is reached, it
appears in the multifunction display.
Permanent SPEEDTRONIC remains active,
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
Important safety notes G
WARNING
Hybrid vehicles: ensure that you read the
"HYBRID" supplement .You could otherwise
fail to recognise dangers. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
DISTRONIC PLUS is only an aid designed to
assist driving. The driver remains fully respon-
sible for the vehicle's distance from other
vehicles, the vehicle's speed and for braking
in good time.
DISTRONIC PLUS does not react in particular
to:
R pedestrians
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossin gtraffic
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line. Therefore,
always pay attention to traffic conditions even
when DISTRONIC PLUS is activated. Other-
wise, you may fail to recognise dangers in
time, cause an accident and injure yourself
and others. G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC does not
recognise or no longer recognises the vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to a lane with faster moving
traffic
R in comple xdriving situations or where lanes
are diverted, e.g. at roadworks on a motor-
way
DISTRONIC PLUS otherwise maintains the
current speed set by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the roads are slippery, snow-covered or
icy. The wheels could lose their grip when Driving systems
195Driving and parking
Z

The braking effect of the HOLD function is
cancelled and the vehicle could roll away if:
R
the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R you shift the transmission to position Pon
vehicles with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until ëdis-
appears from the multifunction display.
R you activate DISTRONIC PLUS.
On vehicles with automatic transmission and
a DIRECT SELECT lever, the transmission is
automatically shifted to Pif the HOLD func-
tion is activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
R a system fault occurs.
R the power supply is not sufficient. In vehicles with manual transmission or auto-
matic transmission with a selector lever, you
see a warning message in the multifunction
display if the HOLD function is activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
For vehicles with manual transmission:
Brake immediately X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out. This deactivates the
HOLD function.
In vehicles featuring automatic transmission
with a gear selector lever: Select Park (P)
X
Shift the transmission to position Pto pre-
vent the vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction dis-
play disappears.
Ah orn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func-
tion is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a fault in the system or power supply
while the HOLD function is activated, the
Brake immediatelyBrake immediately message is shown in the multifunction dis-
play. Immediately depress the brake firmly
until the warning message in the multifunc-
tion display goes out.206
Driving systemsDriving and parking