
Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 369).
or
X Jump-start the vehicle (Y page 370).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 88
DoorsOpening and closing

The system automatically switches down
from level
3to level 2after approximately
eight minutes.
Driver's and front-passenger seat: the sys-
tem automatically switches down from level
3 to level 2after approximately eight
minutes.
Rear seat: the system automatically
switches down from level 3to level 2after
approximately five minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 96). The seat ven-
tilation of the driver's seat automatically
switches to the highest level.
Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X
Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. 116
SeatsSeats, steering wheel and mirrors

Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is switched off.
i
The steering wheel heating does not
switch off automatically.
Problems with the steering wheel heat-
ing If steering wheel heating indicator lamp
=is
flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting.
Once the battery is sufficiently charged, the
steering wheel heating will switch back on
automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
Make sure that nobody can become trapped
when you activate the EASY-ENTRY/EXIT fea-
ture.
If there is a risk of someone becoming trap-
ped, stop the adjustment procedure. To halt
the procedure:
R press the steering column adjustment but-
ton.
R briefly press one of the memory function
position buttons.
The steering column stops moving immedi-
ately.
Do not keep the memory function position
button pressed down, otherwise the memory
function will start and the steering wheel and
seat will begin to move.
Never leave children unsupervised in the vehi-
cle. They could open the driver's door and thereby unintentionally activate the EASY-
ENTRY feature and become trapped.
The EASY-ENTRY/EXIT feature makes getting
in and out of yourv ehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 263).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R
remove the key from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the key is in
position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and
R you insert the key intot he ignition lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO.
If you close the driver's door with the key
inserted into the ignition lock, the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the settingw ith the memory
function (Y page 121).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is 118
Steering wheelSeats, steering wheel and mirrors

X
Make sure that the key is in position 1or
2 in the ignition lock.
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 264).
X Make sure that the key is in position 1in
the ignition lock.
X Briefly press button :.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y
page 264):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X
Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold mirror-folding
button :until you hear a click and then the mirrors engage in position
(Y
page 119).
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 119). Automatic anti-dazzle mirrors
G
WARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view mir-
ror, for instance, by luggage piled too high in
the vehicle, the mirror's automatic anti-dazzle
function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
dazzle mode if the following conditions are
met simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-dazzle mode if
reverse gear is engaged or if the interior light-
ing is switched on. Parking position for the exterior mir-
ror on the front-passenger side
Setting and storing the parking position Using reverse gear120
MirrorsSeats, steering wheel and mirrors

X
To switch on the foglamps: turn the key
in the ignition lock to position 2or start the
engine.
X Turn the light switch to LorÃ.
X Press the Nbutton.
The green Nindicator lamp in the instru-
ment cluster lights up.
X To switch off the front foglamps: press
the N button.
The green Nindicator lamp in the instru-
ment cluster goes out.
Only vehicles with front foglamps are equip-
ped with the "Foglamp" function; for how to
operate the foglamps on vehicles with the
Intelligent Light System (Y page 131).
Rear foglamp 1W
Left-hand parking lamps
2X Right-hand parking lamps
3T Side lamps, licence plate and instru-
ment cluster lighting
4Ã Automatic headlamp mode, control-
led by the light sensor
5L Dipped-beam/main-bea mhead-
lamps
BR Rear foglamp
CN Foglamp (only vehicles with front
foglamps).
The rear foglamp improves visibility of your
vehicle for the traffic behind in the event of
heavy fog. Please take note of the country-
specific regulations for the use of rear fog-
lamps. X
To switch on the rear foglamp: turn the
key in the ignition lock to position 2or start
the engine.
X Turn the light switch to LorÃ.
X Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
side lamps
! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the nexte ngine start. Always park your
vehicle safely and sufficiently li taccording
to legal standards. Avoid the continuous
use of the Tside lamps for several
hours. If possible, switch on the Xright
or the Wleft parking lamp. 1W
Left-hand parking lamps
2X Right-hand parking lamps
3T Side lamps, licence plate and instru-
ment cluster lighting
4Ã Automati cheadlamp mode, control-
led by the light sensor
5L Dipped-beam/main-beam head-
lamps
BR Rear foglamp
CN Foglamp (only vehicles with front
foglamps).
X To switch on: turn light switch to T. Exterior lighting
127Lights and windscreen wipers Z

indicator lamp in the multifunction display
remains lit.
X To deactivate: move the combination
switch back to its normal position.
The _ indicator lamp in the instrument
cluster goes out. Headlamps misted up on the inside
The headlamps may mist up on the inside if
there is high atmospheric humidity.
X Switch on the lights and drive off.
The level of moisture diminishes, depend-
ing on the length of the journey and the
weathe rconditions (humidity and temper-
ature).
If the level of moisture does not diminish:
X Have the headlamps checked at a qualified
specialist workshop. Interior lighting
Overview of interior lighting
Front overhead control panel
:
u Switches the rear interior lighting
on/off
; | Switches the automatic interior
lighting control on/off
= p Switches the right-hand front read-
ing lamp on/off ?
c Switches the front interior lighting
on/off
A p Switches the left-hand front reading
lamp on/off Rear-compartment overhead control panel
:
p Switches the right-hand reading
lamp on/off
; p Switches the left-hand reading lamp
on/off Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in position
2in the
ignition lock.
The colour and brightness of the ambient
lighting may be set using the on-board com-
puter (Y page 260). Interior lighting
133Lights and windscreen wipers Z

X
THERMATIC automatic climate control:
press temperature button EorH up or
down (Y page 143).
THERMOTRONIC automatic climate
control: press temperature button For
J up or down (Y page 144).
or
X THERMATIC automatic climate control:
press switch Gup or down (Y page 143).
THERMOTRONIC automatic climate
control: press button Hup or down
(Y page 144). Demisting the windows
Windows misted up on the inside X
Activate the ¿cooling with ai rdehu-
midification function.
X Activate automatic mode Ã.
X If the windows continue to mist up, activate
the demisting function (Y page 148).
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
THERMATIC automatic climat econtrol:
press switch Fup or down ( Ypage 143)
until the PorO symbol appears in
the display.
X THERMOTRONIC automatic climate
control: press button Iup or down
(Y page 144) until the PorO symbol
appears in the display.
i You should only selec tthis setting until
the windscreen is clear again. Rear window heating
Switching on/off G
WARNING
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh current
draw. You should therefore switch it off as
soon as the window is clear .Itotherwise
switches off automatically after several
minutes.
If the battery voltage is too low, the rea rwin-
dow heating may switch off.
X Turn the key to position 2in the ignition
lock.
X Press the ¤button.
The indicator lamp above the ¤button
lights up or goes out.
Problems with the rea rwindow heating The rear window heating has switched off
prematurely or cannot be activated.
X
Switch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heating is activated again
automatically. Activating/deactivating air-recircula-
tion mode
G
WARNING
Only switch over to air-recirculatio nmode
briefly at low outside temperatures. Other-
wise, the windows could mist up, thus impair-
ing visibility and endangering yourself and
others. This may prevent you from observing
the traffic conditions, thereby causing an
accident.
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle Operating the climate control system
149Climate control Z

engine has been switched off. The heating
time depends on the temperature that has
been set for the vehicle interior.
X To activate: press theÌbutton.
The indicator lamp above the Ìbutton
lights up.
i The blower will run at a low speed regard-
less of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
X To deactivate: press theÌbutton.
The indicator lamp above the Ìbutton
goes out.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key has been removed. The vehi-
cle is then ventilated for 30minutes to dry
the air-conditioning system.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Auxiliary heating
Important safety notes G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation .Inhaling these
exhaus tfumes can be poisonous. You should
therefore switch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g .agarage. G
WARNING
When operating the auxiliary heating parts of
the vehicle can get very hot. Make sure that
the exhaust system does not under any cir-
cumstances come into contact with easily
ignitable material such as dry grass or fuels. The material could otherwise ignite and set
the vehicle alight. Choose your parking spot
accordingly.
Operating the auxiliary heating is thus pro-
hibited at filling stations or when your vehicle
is being refuelled. You must therefore switch
off the auxiliary heating at filling stations.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
i Switch the auxiliary heating on regularly
once a month for about ten minutes.
The auxiliary heating heats the air in the
passenger compartment to the selected tem-
perature. It does not use the heat of the run-
ning engine to do this. The auxiliary heating
is operated directly using the vehicle's fuel.
For this reason, the tank content must be at
least at reserve fuel level to ensure that the
auxiliary heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux-
iliary heating could switch from ventilation
mode to heating mode or from heating mode
to ventilation mode.
The auxiliary heating switches off automati-
cally after 50 minutes. This time limit can be
altered. To do this, visit a qualified specialist
workshop.
You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock.
X Set the temperature.
The auxiliary heating/ventilation can be acti-
vated even when climate control is set to
manual. Optimum comfort can be attained Operating the climate control system
151Climate control Z