Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 330).
or
X Jump-start the vehicle (Y page 331).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 82
DoorsOpening and closing
Switching the auxiliary heating/venti-
lation on/off using the centre console
button
The colours of the indicator lamps on the but-
ton have the following meanings:
Blue Auxiliary ventilation switched on
Red Auxiliary heating switched on
Yellow Departure time preselected (Ypage 246) Switch in the centre console
X To switch the auxiliary heating/ventila-
tion on: press button :.
The red or blue indicator lamp in but-
ton :lights up.
X To switch the auxiliary heating/ventila-
tion off: press button :.
The red or blue indicator lamp in but-
ton :goes out.
Switching the auxiliary heating/venti-
lation on/off using the remote control Points to observe before use
Your vehicle comes with one remote control.
You may use two additional remote controls
for your vehicle. For more information, please
contact a qualified specialist workshop.
The remote control has a maximum range of
approximately 300 metres. This range is
reduced by:
R sources of radio interference
R solid objects between the remote control
and the vehicle R
the remote control being in an unfavoura-
ble position in relation to the vehicle
R transmitting from an enclosed space
i The optimum range can be achieved if you
hold the remote control vertically, pointing
upwards when you press one of the but-
tons.
i Abattery symbol appears in the display
when the battery in the remote control is
low. Replace the remote control battery
(Y page 151).
Switching the auxiliary heating/ventila-
tion on/off Auxiliary heating remote control
: Display
; . To check the status/set the depar-
ture time
= ^ To switch off the auxiliary heating/
ventilation
? u To switch on the auxiliary heating/
ventilation
A , To check the status/set the depar-
ture time
X To switch on: press theubutton.
ON is shown in the remote control display.
X To deactivate: press the^button.
OFF is shown in the remote control display.
Checking th estatus of the auxiliary heat-
ing/ventilation
X Press the ,or. button. 150
Operating the climate control systemClimate control
G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC does not
recognise or no longer recognises the vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to a lane with faster moving
traffic
R in comple xdriving situations or where lanes
are diverted, e.g. at roadworks on a motor-
way
DISTRONIC PLUS otherwise maintains the
current speed set by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the roads are slippery, snow-covered or
icy. The wheels could lose their grip when
braking or accelerating. The vehicle could
start to skid.
R if the sensors are dirty or there is poor vis-
ibility, e.g. due to snow, rain or fog. Dis-
tance control may be impaired.
Always pay attention to traffic conditions
even when DISTRONIC PLUS is activated.
Otherwise, you may fail to recognise dangers
in time, cause an accident and injure yourself
and others. G
WARNING
DISTRONIC PLUS brakes yourv ehicle up to a
maximum of 4 m/s 2
depending on its speed.
This corresponds to approximately 40% of
your vehicle's maximum braking power. You
must also apply the brakes yourself if this
braking power is not sufficient.
If DISTRONIC PLUS detects a risk of collision
with avehicle in front, an intermittent warning
tone sounds. In addition, the ·distance
warning lamp in the instrument cluster lights
up. Brake to avoid a collision. General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select shift range
1,2or 3in good
time. By doing so, you will make use of the
braking effec tofthe engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle
in front.
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
(Y page 245) and operational.
The radar sensor system is switched off auto-
matically in the vicinity of radio telescope
facilities (Y page 382).
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between
30 km/h and 200 km/h. If avehicle is driving
in front of you, DISTRONIC operates in the
speed range between 0km/h and
200 km/h.
Do not use DISTRONIC PLUS on roads with
steep gradients. Driving systems
189Driving and parking Z
X
Select the Distance display function
using the on-board computer
(Y page 240).
i You will see the stored speed for about
five seconds when you activate DISTRONIC
PLUS.
Deactivating DISTRONIC PLUS There are several ways to deactivate DIS-
TRONIC PLUS:
X
Briefly press the cruise control lever for-
wards :.
or
X Brake, unless the vehicle is stationary.
or
X Briefly press the cruise control lever in the
direction of arrow =.
Variable SPEEDTRONIC is selected .LIM
indicator lamp ;in the cruise control lever
lights up.
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC PLUS off message
in the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
DISTRONIC PLUS is automatically deactiva-
ted if:
R you engage the parking brake.
R you are driving slower than 25 km/h and
there is no vehicle in front, or if the vehicle
in front is no longer detected. R
ESP ®
intervenes or you deactivate ESP ®
.
R the transmission is in the P,Ror Nposition.
R the vehicle is near a radio telescope facility
(Y page 382).
R you switch off the radars ensor system
(Y page 245).
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door is open.
R the vehicle has skidded.
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the DIS‐ TRONIC PLUS off message in the multifunc-
tion display for approximately five seconds.
If the vehicle has been stopped by DISTRONIC
PLUS and a fault occurs in the system, the
Brake immediately message appears in the
multifunction display. Depress the brake
pedal immediately so that the vehicle does
not roll away. DISTRONIC PLUS is then deac-
tivated, and the message disappears.
Tips for driving with DISTRONIC PLUS General notes
The following contains descriptions of certain
road and traffic conditions in which you must
be particularly attentive. In such situations,
brake if necessary. DISTRONIC PLUS is then
deactivated.
Cornering, going into and coming out of a
bend196
Driving systemsDriving and parking
Problems with PARKTRONIC
Problem Possible causes/consequences and
M Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds,
and the indicator lamp
in the PARKTRONIC
button lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 317).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Parking Guidance
Important safety notes G
WARNING
Parking Guidance is merely an aid and may
recommend parking spaces that are not suit-
able for parking. For example, these might be
spaces where parking is prohibited, drive-
ways, unsuitable surfaces, etc.
Parking Guidance measures the parking
space as you drive past it. Any later changes
to the parking space are not taken into
account. For instance, this may be the case
when the vehicle parked in front of or behind
the space changes its position or when an
obstacle is moved into the parking space.
Parking Guidance does not relieve you of the
responsibility for paying attention. If you rely
solely on Parking Guidance, you could cause
an accident and injure yourself and others. You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring.
G
WARNING
Objects located above the height range of
Parking Guidance will not be detected when
the parking space is measured. These are not
taken into account when the parking proce-
dure is calculated, e.g. overhanging loads, tail
sections or loading ramps of goods vehicles.
In some circumstances, Parking Guidance
might therefore issue steering instructions
too soon. This may lead to a collision. For this
reason, you should avoid using Parking Guid-
ance in such situations. Driving systems
203Driving and parking Z
For Blind Spot Assist to assist you whe
ndriv-
ing, the rada rsensor system must be activa-
ted (Y page 245) and operational.
The radar sensor system is automatically
deactivated near radio telescope facilities
(Y page 382).
Monitoring range of the sensors G
WARNING
Blind Spot Assist monitors certain areas in the
immediate vicinity of your vehicle. Vehicles
that approach and drive past at high speeds
are not detected. There is no display and no
warning.
If the lanes are very wide, it may not be pos-
sible to monitor the complete width of the
neighbouring lane. For this reason, vehicles in
the nex tlane may no tbe detected, especially
if they are driving in a staggered formation in
differen tlanes .This may be the case if vehi-
cles are driving at the edge of their lane that
is furthest away from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognise dangers in time, cause an accident
and injure yourself and others. Example: Coupé
Blind Spot Assist monitors the area up to
3.0 mbehind your vehicle and directly nextto
your vehicle, as shown in the diagram. If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may
be the case if there are vehicles at the edge
of their lane nearest your vehicle.
Due to the nature of the system:
R
warnings may be issued in error when driv-
ing close to crash barrier sorsimilar solid
lane borders.
R warnings may be interrupted when driving
alongside long vehicles, for example lor-
ries, for a prolonged time.
The two radar sensors for Blind Spot Assist
are integrated into the sides of the rear
bumper .Make sure that the bumpe ris free of
dirt, ice or slush in the vicinity of the sensors.
The sensors must not be covered, for exam-
ple by cycle racks or overhanging loads. Fol-
lowing a severe impact or in the event of dam-
age to the bumpers, have the function of the
sensors checked at a qualified specialist
workshop. Blind Spot Assist may otherwise
not work properly.
Indicator and warning display G
WARNING
Blind Spot Assist is not active at speeds below
30 km/h. The indicator lamps in the exterior
mirrors are yellow. Vehicles in the monitoring
range are then not indicated.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognise dangers in time, cause an accident
and injure yourselfa nd others. Driving systems
211Driving and parking Z
R
you have switched on the tur nsignals .In
this case, the warnings ar esuppressed for
a certain period of time.
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
R you accelerate hard, e.g. kickdown.
R you brake hard.
R you steer actively, e.g. swerve to avoid an
obstacle or change lane quickly.
R you cut the corner on a sharp bend.
In order that you are warned only when nec-
essary and in good time if you cross the lane
marking, the system recognises certain con-
ditions and warns you accordingly.
The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a motor-
way.
R the system recognises solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend. Active Driving Assistance package
General notes The Active Driving Assistance package con-
sists of DISTRONIC PLU
S(Ypage 188), Active
Blind Spot Assist (Y page 214) and Active
Lane Keeping Assist (Y page 218).
Active Blind Spot Assist Important safety notes
G
WARNING
Active Blind Spot Assist is only an aid and may
detec tvehicles/obstacles incorrectly or not
at all. The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to snow,
rain, fog or spray.
R the rear and/or front sensors are dirty.
Active Blind Spot Assist may not detect nar-
row vehicles, such as motorcycles or bicycles,
or only detect them too late. It cannot detect
vehicles which are overtaken at a small dis-
tance and then enter the blind spot area.
Active Blind Spot Assist cannot detect road
and traffic conditions .Itis not a substitute for
attentive driving. You are responsible for the
vehicle's speed, braking in good time, and
steering correctly. Always adapty our driving
style to suit the prevailing road and weather
conditions. Always pay attention to traffic
conditions and your surroundings. Otherwise,
you may fail to recognise dangers in time,
cause an accident and injure yourself and oth-
ers.
General notes
Active Blind Spot Assist uses a radar sensor
system to monitor the area to the sides of
your vehicle which are behind the driver. A
warning display in the exterior mirrors draws
your attention to vehicles detected in the
monitored area. If you then switch on the cor-
responding turn signal to change lane, you
will also receive an optical and audible warn-
ing. If a risk of lateral collision is detected,
corrective braking may help you avoid a col-
lision. To support the course-correcting brake
application, Active Blind Spot Assist uses the
forward-facing radar sensor system. The free
space in the direction of travel is then evalu-
ated.
Active Blind Spot Assist supports you from a
speed of approximately 30 km/h.
The radar sensor system is switched off auto-
matically in the vicinity of radio telescope
facilities (Y page 382).
For Active Blind Spot Assist to assist you
when driving, the radar sensor system must
be activated (Y page 245) and operational.214
Driving systemsDriving and parking
Change of direction announced with a
lane recommendation :
Road to which the change of direction
leads
; Distance to change of direction and visual
distance display
= Lane recommendation
? Lane continues through change of direc-
tion
A New lane during a change of direction
B Change-of-direction symbol
On multilane roads, the system can display
lane recommendation =for th enext change
of direction. During the change of direction,
additional lanes may be displayed.
Lane recommendations are only displayed if
the relevant data is available on the digital
map.
Other status indicators of the naviga-
tion system R
O:y ou have reached the destination or an
intermediate destination.
R New route... or
Calculating route :
calculating a new route
R Off map or
Off road :t
he vehicle position
is outside the area of the digital map (off-
map position).
R No route :n
o route could be calculated to
the selected destination. Audio menu
Selecting aradio station :
Waveband
; Station frequency with memory position
i Station ;is displayed with the station
frequency or station name. The memory
position is only displayed along with sta-
tion ;if this has bee nstored.
X Switch on the audio syste morCOMAND
Online and select Radio; see the separate
operating instructions.
X Press the =or; button on the steer-
ing wheel to select the Audio menu.
X To select astore dstation: briefly press
the 9 or: button.
X To select a station from the station
list: press and briefly hold the 9
or : button.
If no statio nlist is received:
X To select astation using the station
search: press and briefly hold the 9
or : button.
i For informatio nonswitching wavebands
and storing stations, see the separate oper-
ating instructions.
i DABradio mode ( DigitalAudioBroadcast-
ing): see the separate operating instruc-
tions. 236
Menus and submenusOn-board computer and displays