2012 MERCEDES-BENZ CLS COUPE key

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %or& button.
If this does not work:
X Check the key battery (Y page 79) and replace it if necessary
(Y page 79).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element.
X Have the key checked at aqualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from
apowerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %or& button. There is
afault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %or& button.
X Have KEYLESS-GO checked at aqualified specialist workshop.
If this does not work:
X Check the key battery (Y page 79) and replace it if necessary
(Y page 79).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element. You have lost
akey. X
Have the key deactivated at aqualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
81Opening and closing Z

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 318).
or
X Jump-start the vehicle (Y page 319).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interferenc
efrom apowerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked. If the vehi-
cle has previously been locked with the key
or with KEYLESS-GO, opening adoor from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 71).82
DoorsOpening and closing

United Kingdom only:
if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. Deactivate the
interior motion senso r(Ypage 72) before you
lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is
opened from the inside. Switc hoff the alarm
(Y page 71).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof lock s(Ypage 62). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
For all countries except the United King-
dom: you can open afron tdoor from inside
the vehicle even if it has been locked.
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. Deactivate the
interior motion senso r(Ypage 72) before you
lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
If the vehicle has been locked using the lock-
ing button for the central locking, or has been
locked automatically, and adoor is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked.
R only the door which has been opened from
the inside is unlocked if only the driver's
door had been previously unlocked. Doors
83Opening and closing Z

Automati
clocking feature X
To deactivate: press and hold button :
for about fiv eseconds until atones ounds.
X To activate: press and hold button ;for
about fiv eseconds until atones ounds.
i If you press on eofthe tw obuttons and
do not hear aton e, th erelevant settin ghas
already been selected.
The vehicle is locked automatically when the
ignitio nisswitched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on adynamom-
eter.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 225). Unlocking the driver's door (emer-
gencyk
ey element)
If th evehicle can no longer be unlocked with
th ek ey, use th eemergency key element.
X Take th eemergency key element out of the
key (Y page 78).
X Inser tthe emergency key element into the
lock of the driver's door as far as it will go. 1
To unlock
X Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 71). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the boot lid.
X Press the locking button (Y page 83).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually,ifn ecessary (Ypage 82).
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 78).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. 84
DoorsOpening and closing

1
Locking
X Turn the emergency key element clockwise
as far as it willgotop osition1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid
are locked.
X Insert the emergency key element into the
key. Boot
Important safety notes
G
WARNING
Exhaust fumes could enter the vehicle interior
if the engine is running and the boot lid is
open. This could poiso nyou. Therefore, you
should make sure that the boot lid is always
closed when the engine is running.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
i Opening dimensions of the boot lid
(Y page 366).
Do not leave the key in the boot. You could
otherwise lock yourself out. Vehicles without the boot lid remotec
los-
ing feature: the boot lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R unlocked with the emergenc ykey element
Vehicles with the boot lid remote closing
feature: the boot lid can be:
R opened and closed manually from outside
R opened and closed automatically from out-
side
R opened and closed automatically from
inside
R unlocked with the emergency key element Opening/closing from the outside
To open X
Press the %button on the key.
X Pull handle :.
To close G
WARNING
Make sure that nobody can become trapped
when closing the boot lid. Boot
85Opening and closing Z

X
Pull the boot lid down using recess :.
X If necessary, lock the vehicle with
the & button on the key (Y page 77) or
with KEYLESS-GO (Y page 77).
i IfaK EYLESS-GO key is detected in the
boot, the boot lid cannot be locked. It then
opens again. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. G
WARNING
Monito rthe boot lid opening and closing pro-
cedures to make sure that nobody can
become trapped. To stop the opening or clos-
ing procedure, press the closing button on the
boot lid again or pull the handle on the outside
of the boot lid.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
i Opening dimensions of the boot lid
(Y page 366).
To open You can open the boot lid automatically using
the key or the handle in the boot lid.
X
Press and hold the Fbutton on the key
until the boot lid opens.
or
X If the boot is unlocked, pull the boot lid
handle and release it again immediately
(Y page 85).
To close Example: closing and locking button (vehicle with
the boot lid remote closing feature and KEYLESS-
GO)
:
Closing button
; Lockingb utton
X To close: press closing button :on the
boot lid. 86
BootOpening and closing

Vehicles with the boot li
dremot eclosing
featur eand KEYLESS-GO: you can simulta-
neously clos eand lock th eboot lid.
X Pres slocking button ;on th eboot lid.
i If you leave aKEYLESS-GO key in the
boot ,the boot lid will not lock. Opening/closing automatically from
th ei nside
Important safety notes G
WARNING
Monito rthe boot lid closing procedure to
make sure that nobody can become trapped.
Release the boot lid remote operating button
to stop the closing procedure.
i Opening dimensions of the boot lid
(Y page 366).
Opening and closing X
To open: pull remote operating switch for
boot lid :until the boot lid opens.
X To close: press remote operating switch
for boot lid :until the boot lid is closed.
You can open the boot lid from the driver's
seat when the vehicle is stationary and
unlocked. Unlocking the boot (emergency key
element)
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
If the boot cannot be unlocked with the key
or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to
unlock and open the boot lid, the anti-theft
alarm system will be triggered (Y page 71).
X Take the emergency key element out of the
key (Y page 78).
X Insert the emergency key element into the
boot lid lock as far as the stop. 1
Neutral position
2 To unlock
X Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key. Side windows
Important safety notes
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame Side windows
87Opening and closing
Z

when
aside windo wisopened. Do not touch
or lean agains tthe side window during the
opening procedure. You could become trap-
ped between the side window and the door
frame as the side window moves down. If
there is arisk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
WARNING
Make sure that nobody can become trapped
as you close aside window. If there is arisk
of becoming trapped, release the switch or
press it again to open the side window again. G
WARNING
Children may injure themselves if they open
or close the side windows.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
as hort time. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in achild
restraint system. The children could:
R be seriously or even fatally injured on parts
of the vehicle
R be seriously or even fatally injured by pro-
longed exposure to extremely high or
extremely low temperatures
If children open adoor, they could:
R seriously or even fatally injure other people
R get out of the vehicle and injure them-
selves, or be seriously or even fatally
injured by apassing vehicle
Activate the child-proof locks/override fea-
ture if children are travelling in the vehicle.
They could otherwise open doors or side win-
dows while the vehicle is in motion and
thereby injure themselves or others. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also aswitch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/clos-
ing process is started in the corresponding
direction. You can stop automatic opera-
tion by pressing again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 62).88
Side windowsOpening and closing