Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivat ethe HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 177).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is amalfunction in the engine electronics.
R There is amalfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 142). Avoid excessively
long and frequent attempt stostart the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult aqualified specialist workshop. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge displays hows0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 319).
If the engine does not start despite attemptstoj ump-start it:
X Consult aqualified specialist workshop. The starter motor was exposed to
athermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult aqualified specialist workshop. Driving
147Driving and parking Z
Problem Possible causes/consequences and
M Solutions
Vehicles with
apetrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is
amalfunction in the engine electronics or in amechanical
componentoft he engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at aqualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 299). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R,t he vehicle could pull away suddenly. There
is ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. Selector lever
Overview of transmission positions Selector lever in AMG vehicles with
Pbutton
j Park position with parking lock
k Reverse gear
i Neutral
h Drive 148
Automatic transmissionDriving and parking
Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at aqualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel adiesel tank.N ever
mix diesel with petrol. Doin gsocould damage
the fuel system and the engine. The vehicle
could also catc hfire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with
apetrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
aq ualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use afilter when adding fuel from afuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 360). 156
RefuellingDriving and parking
Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 78).
X Open the boot lid or the tailgate.
X open the boot lid.
X Manuallyu nlock the fuel filler flap using the emergency release
(Y page 157). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult aqualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is arisk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's equip-
ment.T here isarisk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
159Driving and parking Z
Switching off the engine
Vehicles with automatic transmission X
Firmly depress the parking brake.
X All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with
Pbutton
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D,t he automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrumen tcluster go out.
i When the driver's door is closed, this cor-
responds to key position 1.When the driv-
er's door is open ,this corresponds to key
position 0,i.e. key removed.
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shift stoNautomatically. If you the nopen one of the fron
tdoors, the automatic trans-
mission shifts to P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turnin gagain. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's equip-
ment.T here isarisk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unsupervised in the vehicle. 160
ParkingDriving and parking
When you apply the parking brake to brake
the vehicle, the brake lamps do not light up.
X To apply: depress parking brake ;firmly.
The J indicato rlamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicato rlamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the batter ymay be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as aresult of lack of use.
X Visit aqualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steerin gand the brake boostin
geffect. You will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. ECO display
ECO display (example)
The ECO display gives you information on how
economical your driving style is. The ECO dis-
play assists you in achieving the optimum
driving style in term
sofconsumption ,taking
the actual and selected conditions into con-
sideration. Your driving style can significantly
influenc ethe vehicle's consumption.
The ECO display consists of three bars:
R Acceleration
R Constant
R Coasting
The percen tvalue is th eaverage value of the
three bars .The three bars and the average
value commence with avalue of 50%. Ahigher
percentage indicates amoree conomical driv-
ing style.
The ECO display provides no information on
the actual fue lconsumption. Afixed percent-
age value of the ECO display does not corre-
spon dtoaf ixed consumption figure in
l/100km.
Apar tfromd rivin gstyle, consumption is
dependent on many factors such as:
R load
R tyre pressure
R cold start
R selected route
R number of consumer sthat are switched on Driving tips
161Driving and parking Z
These variable are not included in the ECO
display.
Your driving style is evaluated on the basis of
the following three categories:
Acceleration (evaluation of all accelera-
tion processes)
The bar fills up: The bar depletes:
Moderate accelera-
tion, espeically at
higher speeds Sport
yacceleration Constant (evaluation of the driving style
at any point in time) The bar fills up: The bar depletes:
Constan
tspeed and
avoidance of unnec-
essary acceleration
and deceleration
processes Fluctuations in
speed
Coasting (evaluation of tota
ldecelera-
tion) The bar fills up: The bar depletes:
Driv
ewith care,
keep your distance
from the vehicle
ahead and remove
your foot from the
accelerator pedal in
good time: the vehi-
cle can coast with-
out braking Frequen
tbraking i
An economical drivin gstyle depends in
particular on drivin gatmoderat espeeds.
Achieving ahigher value in the categories
"Acceleration "and "Constant":
R observe the gearshift recommendations.
R drive in drive program E.i
On long journeys at constan tspeed, such
as on the motorway, only the "Constant"
category bar changes.
i The ECO display sums up the driving
behaviour from the start to the end of the
journey. As aresult, the bars change
dynamically at the start of the journey. Dur-
ing long journeys ther eare fewer changes.
For more dynamic changes, perfor maman-
ualr eset.
For further informatio nonECO display, see
(Y page 213). Engine oil
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collectin ginthe engin eoil and cause
engin efailure. Therefore, if you frequently
drive short distances, you should tak ea20
minut etriponam otorway or rural road at
least every 500km. Brakes
Important safet ynotes G
WARNING
If you shift down on aslippery road surfac ein
an attempt to increase the engine's braking
effect ,the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engin ebrak-
ing on aslippery road surface.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden, you must select
shift range
1,2or 3in good time. 162
Driving tipsDriving and parking
i
This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevent sthe
brakes from overheatin gand wearing too
quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave
your foot on the brake pedal while driving.
This increases the braking distanc eand could
even cause the braking system to fail. There
is ar isk of an accident.
Never use the brake pedal as afootrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressin gthe brake pedal constantly
results in excessiv eand premature wear to
the brake pads.
If the brakes have been subjected to aheavy
load, do not stop the vehicle immediately, but
drive on for ashort while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surfaces If you have driven for
along time in heavy rain
without braking, there may be adelayedr eac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain agreater distanc efrom the
vehicle in front.
After driving on awet road or having the vehi-
cle washed, brake firmly while paying atten- tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads,
alayer of salt
residue may form on the brake discs and
brake pads. This can result in asignificantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginnin gand end of ajourney.
R Maintain agreater distance to the vehicle
ahead.
New brake pads/linings New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspon dtoanequivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
AMG high-performance and ceramic
brakes The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This is dependent on:
R
speed
R braking force
R environmental conditions, such as temper-
ature and humidity Driving tips
163Driving and parking Z