2012 MERCEDES-BENZ C-Class COUPE service

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2045845082 É2045845082lËÍ

1, 2, 3 ...
115 V socket ...................................... 249
12 V socket see Sockets
A
ABS (Anti-lock Braking System) Display message ............................ 202
Function/notes ................................ 57
Important safety notes ....................57
Warning lamp ................................. 230
Activating/deactivating cooling
with air dehumidification ................. 117
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 193
Function/information ....................174
Active Driving Assistance package . 174
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 193
Display message ............................ 217
Function/information ....................177
Active Light System
Display message ............................ 212
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 62
Adaptive Highbeam Assist Display message ............................ 213
Function/notes ............................. 104
Switching on/off (on-board
computer) ...................................... 195
Additives (engine oil) ........................ 330
Air bags Display message ............................ 209
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Pelvis air bag ................................... 41
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................42
Air-conditioning system
see Climate control
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 121
Important safety notes ..................120
Rear ............................................... 122
Setting ........................................... 120
Setting the center air vents ...........121
Setting the side air vents ...............121
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMG menu (on-board computer) ..... 198
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 248
Assistance menu (on-board
computer) .......................................... 192
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................64
Function ........................................... 64
Switching off the alarm ....................64
ATTENTION ASSIST
Activating/deactivating .................193
Display message ............................ 216
Function/notes ............................. 169
Audio menu (on-board computer) .... 189
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 213
see Lights
Automatic headlamp mode .............. 1024Index

Temperature gauge ........................ 182
Warning lamp ................................. 235
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 109
Display message ............................ 210
Function/notes ............................. 104
Crash-responsive emergency
lighting ............................................... 106
Cruise control Cruise control lever .......................147
Deactivating ................................... 148
Display message ............................ 221
Driving system ............................... 146
Function/notes ............................. 146
Important safety notes ..................146
LIM indicator lamp .........................147
Setting a speed .............................. 147
Storing and maintaining current
speed ............................................. 147
Cup holder
Center console .............................. 247
Important safety notes ..................246
Rear compartment .........................247
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamps
Display message ............................ 212
Switching on/off (on-board
computer) ...................................... 195
Switching on/off (switch) ..............101
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 195
Interior lighting .............................. 196
Digital speedometer ......................... 187
Display (cleaning instructions) ........ 274
Display messages Calling up (on-board computer) .....201
Driving systems ............................. 216
Engine ............................................ 213
General notes ................................ 201
Hiding (on-board computer) ...........201
KEYLESS-GO .................................. 226
Lights ............................................. 210
Safety systems .............................. 202
Service interval display ..................268
SmartKey ....................................... 226
Tires ............................................... 221
Vehicle ........................................... 224
Distance display (on-board
computer) .......................................... 192
Distance recorder ............................. 187
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 237
DISTRONIC PLUS Deactivating ................................... 156
Display message ............................ 219
Displays in the multifunction
display ........................................... 155
Driving tips .................................... 157
Function/notes ............................. 148
Important safety notes ..................148
Setting the specified minimum
distance ......................................... 155
Warning lamp ................................. 237
Doors
Automatic locking (on-board
computer) ...................................... 196
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 34
Display message ............................ 225
Emergency locking ........................... 77
Emergency unlocking .......................77
Important safety notes ....................75
Opening (from inside) ......................76
Drinking and driving ......................... 142
Drinks holder see Cup holder
Drive program
Automatic ...................................... 134
Display ........................................... 131
Manual ........................................... 135
SETUP (on-board computer) ..........198
Drive program selector ..................... 133Index7

Driver's doorsee Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................269
Symmetrical low beam ..................100
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 145
Driving safety systems ABS (Anti-lock Braking System) .......57
ADAPTIVE BRAKE ............................. 62
BAS (Brake Assist System) ..............57
BAS PLUS (Brake Assist System
PLUS) ............................................... 58
Electronic brake force distribution ...62
ESP ®
(Electronic Stability
Program) .......................................... 59
ETS (Electronic Traction System) .....59
Important safety information ...........56
Overview .......................................... 56
PRE-SAFE ®
Brake ............................. 62
Driving systems
Active Blind Spot Assist .................174
Active Driving Assistance
package ......................................... 174
Active Lane Keeping Assist ............177
ATTENTION ASSIST ........................169
Blind Spot Assist ............................ 170
Cruise control ................................ 146
Display message ............................ 216
DISTRONIC PLUS ........................... 148
Dynamic handling package with
sports mode .................................. 158
HOLD function ............................... 159
Lane Keeping Assist ......................172
Lane Tracking package ..................170
Parking Guidance ........................... 165
PARKTRONIC ................................. 162
RACE START (AMG vehicles) ..........161
Rear view camera .......................... 168
Driving tips
Automatic transmission .................132
Brakes ........................................... 143
Break-in period .............................. 124
DISTRONIC PLUS ........................... 157Downhill gradient ........................... 143
Drinking and driving .......................142
Driving abroad ............................... 100
Driving in winter ............................. 145
Driving on flooded roads ................145
Driving on wet roads ......................145
Exhaust check ............................... 143
Fuel ................................................ 142
General .......................................... 142
Hydroplaning ................................. 145
Icy road surfaces ........................... 146
Limited braking efficiency on
salted roads ................................... 144
Pedals ............................................ 142
Snow chains .................................. 297
Symmetrical low beam ..................100
Wet road surface ........................... 143
DVD audio (on-board computer) ...... 190
DVD video (on-board computer) ...... 190
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature Activating/deactivating .................197
Function/notes ................................ 94
EASY-EXIT feature
Function/notes ................................ 94
Switching on/off ........................... 197
EBD (electronic brake force
distribution) Display message ............................ 204
Function/notes ................................ 62
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS (Electronic Traction System)
Emergency release
Driver's door .................................... 77
Trunk ............................................... 80
Vehicle ............................................. 77
8Index

Emergency spare wheelStorage location ............................ 279
Emergency Tensioning Devices
Function ........................................... 51
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....20
Engine
Check Engine warning lamp ........... 234
Display message ............................ 213
Emergency starting ........................291
Engine number ............................... 326
Irregular running ............................ 129
Starting problems ..........................129
Starting the engine with the
SmartKey ....................................... 127
Starting with KEYLESS-GO .............127
Switching off .................................. 140
Engine electronics
Problem (malfunction) ...................129
Engine oil
Adding ........................................... 265
Additives ........................................ 330
Checking the oil level ..................... 265
Checking the oil level using the
dipstick .......................................... 265
Display message ............................ 215
Filling capacity ............................... 328
Notes about oil grades ................... 330
Notes on oil level/consumption ....265
Temperature (on-board computer) . 198
Viscosity ........................................ 330
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...198
Deactivating/activating (AMG
vehicles) .......................................... 60
Deactivating/activating (except
AMG vehicles) ................................ 192
Deactivating/activating (notes;
except AMG vehicles) ......................59
Display message ............................ 202
ETS .................................................. 59
Function/notes ................................ 59
Important safety information ...........59
Warning lamp ................................. 231
ETS (Electronic Traction System) ....... 59Exhaust check ................................... 143
Exhaust tail pipe (cleaning
instructions) ...................................... 273
Exterior lighting see Lights
Exterior mirrors
Adjusting ......................................... 95
Dipping (automatic) .........................96
Folding in/out (automatically) .........96
Folding in/out (electrically) .............95
Folding in when locking (on-board
computer) ...................................... 197
Out of position (troubleshooting) .....96
Setting ............................................. 96
Storing settings (memory
function) .......................................... 97
Storing the parking position ............. 96
F
Filler cap see Fuel filler flap
First-aid kit ......................................... 278
Flat tire Changing a wheel/mounting the
spare wheel ................................... 279
MOExtended run-flat system .........283
Preparing the vehicle .....................279
Raising the vehicle .........................281
Floormat ............................................. 261
Front fog lamps ................................. 102
Display message ............................ 211
Switching on/off ........................... 102
Front windshield
see Windshield
Fuel
Additives ........................................ 329
Consumption statistics ..................187
Displaying the current
consumption .................................. 187
Displaying the range ......................187
Driving tips .................................... 142
Fuel gauge ....................................... 29
Important safety notes ..................328
Premium-grade unleaded gasoline . 328
Problem (malfunction) ...................140
Refueling ........................................ 137
Index9

Lumbar supportAdjusting the 4-way lumbar
support ............................................ 91
M
M+S tires ............................................ 296
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 272
mbrace Call priority .................................... 254
Display message ............................ 206
Downloading destinations
(COMAND) ..................................... 255
Emergency call .............................. 252
Important safety notes ..................250
Locating a stolen vehicle ...............256
MB info call button ........................254
Remote vehicle locking ..................256
Roadside Assistance button ..........253
Search & Send ............................... 255
Self-test ......................................... 251
System .......................................... 251
Vehicle remote unlocking ..............255
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door ..............77
Memory card (audio) ......................... 190
Memory function ................................. 97
Message memory (on-board
computer) .......................................... 201
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............190
Modifying the programming
(SmartKey) ........................................... 71
MOExtended run-flat system ........... 283
MP3 Operation ....................................... 190
see separate operating instructions
Multifunction display
Function/notes ............................. 184
Permanent display .........................194
Multifunction steering wheel
Operating the on-board computer . 183
Overview .......................................... 31
Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............188
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 47
Resetting after being triggered ........47
Notes on breaking-in a new
vehicle ................................................ 124
O
Occupant Classification System
(OCS) Faults ............................................... 46
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................52
System overview .............................. 36
Octane number (fuel) ........................ 329
Odometer ........................................... 187
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 198
Assistance menu ........................... 192
Audio menu ................................... 189
Convenience submenu ..................197
12Index

Displaying a service message ........269
Display messages ..........................201
DISTRONIC PLUS ........................... 155
Factory settings submenu .............198
Important safety notes ..................182
Instrument cluster submenu ..........194
Lighting submenu .......................... 195
Menu overview .............................. 186
Message memory .......................... 201
Navigation menu ............................ 188
Operation ....................................... 183
RACETIMER ................................... 198
Service menu ................................. 194
Settings menu ............................... 194
Standard display ............................ 187
Telephone menu ............................ 190
Trip menu ...................................... 187
Vehicle submenu ........................... 196
Video DVD operation .....................190
On-board diagnostics interface .......... 23
Opening and closing the side trim
panels ................................................. 109
Operating safety On-board diagnostics interface ........23
Operating system
see On-board computer
Outside temperature display ........... 183
Overhead control panel ...................... 33
P
Paint code number ............................ 325
Paintwork (cleaning instructions) ... 271
Panic alarm .......................................... 56
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 85
Opening/closing the roller
sunblind ........................................... 85
Problem (malfunction) .....................86
Resetting ......................................... 86
Panorama sliding sunroof
Important safety notes ....................84
Parcel net ........................................... 243
Parking ............................................... 140
Important safety notes ..................140
Parking brake ................................ 141
Position of exterior mirror, front-
passenger side ................................. 96
Rear view camera .......................... 168
see PARKTRONIC
Parking aid
Parking Guidance ........................... 165
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 204
Notes/function .............................. 141
Parking Guidance
Display message ............................ 218
Important safety notes ..................165
Parking lamps (changing bulbs) ...... 109
PARKTRONIC Deactivating/activating .................164
Driving system ............................... 162
Function/notes ............................. 162
Problem (malfunction) ...................165
Range of the sensors .....................162
Warning display ............................. 163
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 42
Pedals ................................................. 142
Plastic trim (cleaning instructions) . 274
Power washers .................................. 271
Power windows see Side windows
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 206
Function/notes ................................ 62
Switching on/off ........................... 193
Warning lamp ................................. 237
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 20
Program selector button .................. 132
Pulling away Automatic transmission .................127
Q
Qualified specialist workshop ........... 23
Index13

Adjusting the 4-way lumbar
support ............................................ 91
Adjusting the head restraint ............91
Cleaning the cover .........................274
Correct driver's seat position ........... 88
Folding the backrests forward/
back ................................................. 91
Important safety notes ....................89
Seat backrest display message .....225
Seat backrest display message
(12-button multifunction steering
wheel) ............................................ 225
Seat heating problem ......................92
Seat ventilation problem ..................93
Storing settings (memory
function) .......................................... 97
Switching seat heating on/off .........92
Switching seat ventilation on/off ....92
Sensors (cleaning instructions) ....... 273
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........269
Hiding service messages ...............269
Notes ............................................. 269
Service messages ..........................268
Service menu (on-board computer) . 194
Service products Brake fluid ..................................... 331
Capacities ...................................... 328
Coolant (engine) ............................ 331
Engine oil ....................................... 330
Fuel ................................................ 328
Important safety notes ..................326
Refrigerant (air-conditioning
system) .......................................... 330
Washer fluid ................................... 332
Settings
Factory (on-board computer) .........198
On-board computer .......................194
Setting the air distribution ............... 118
Setting the airflow ............................ 118
SETUP (on-board computer) ............. 198
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 212Side windows
Convenience closing feature ............82
Convenience opening feature ..........82
Important safety information ...........81
Opening/closing .............................. 81
Problem (malfunction) .....................83
Resetting ......................................... 83
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............82
Convenience opening feature ..........82
Display message ............................ 226
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................125
Problem (malfunction) .....................74
Starting the engine ........................127
Snow chains ...................................... 297
Sockets Points to observe before use .........249
Rear compartment .........................249
Spare wheel
Notes/data .................................... 321
Storage location ............................ 279
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 187
In the Instrument cluster .................29
Segments ...................................... 183
Selecting the unit of
measurement ................................ 194
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 60
Warning lamp ................................. 232Index15