2012 MERCEDES-BENZ C-Class COUPE Owner's Manual

Adjusting the 4-way lumbar
support ............................................ 91
Adjusting the head restraint ............91
Cleaning the cover .........................274
Correct driver's seat position ........... 88
Folding the backrests forward/
back ................................................. 91
Important safety notes ....................89
Seat backrest display message .....225
Seat backrest display message
(12-button multifunction steering
wheel) ............................................ 225
Seat heating problem ......................92
Seat ventilation problem ..................93
Storing settings (memory
function) .......................................... 97
Switching seat heating on/off .........92
Switching seat ventilation on/off ....92
Sensors (cleaning instructions) ....... 273
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........269
Hiding service messages ...............269
Notes ............................................. 269
Service messages ..........................268
Service menu (on-board computer) . 194
Service products Brake fluid ..................................... 331
Capacities ...................................... 328
Coolant (engine) ............................ 331
Engine oil ....................................... 330
Fuel ................................................ 328
Important safety notes ..................326
Refrigerant (air-conditioning
system) .......................................... 330
Washer fluid ................................... 332
Settings
Factory (on-board computer) .........198
On-board computer .......................194
Setting the air distribution ............... 118
Setting the airflow ............................ 118
SETUP (on-board computer) ............. 198
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 212Side windows
Convenience closing feature ............82
Convenience opening feature ..........82
Important safety information ...........81
Opening/closing .............................. 81
Problem (malfunction) .....................83
Resetting ......................................... 83
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............82
Convenience opening feature ..........82
Display message ............................ 226
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................125
Problem (malfunction) .....................74
Starting the engine ........................127
Snow chains ...................................... 297
Sockets Points to observe before use .........249
Rear compartment .........................249
Spare wheel
Notes/data .................................... 321
Storage location ............................ 279
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 187
In the Instrument cluster .................29
Segments ...................................... 183
Selecting the unit of
measurement ................................ 194
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 60
Warning lamp ................................. 232Index15

SRS (Supplemental Restraint
System) Display message ............................ 207
Introduction ..................................... 36
Warning lamp ................................. 233
Warning lamp (function) ................... 36
Standing lamps
Changing bulbs .............................. 109
Display message ............................ 212
Switching on/off ........................... 100
Starting (engine) ................................ 126
Station see Radio
Steering (display message) .............. 225
Steering wheel Adjusting (electrically) .....................94
Adjusting (manually) ........................93
Button overview ............................... 31
Buttons (on-board computer) ......... 183
Cleaning ......................................... 274
Important safety notes ....................93
Paddle shifters ............................... 133
Storing settings (memory
function) .......................................... 97
Steering wheel paddle shifters ........ 133
Stopwatch (RACETIMER) ................... 198
Stowage compartments Armrest (under) ............................. 243
Cup holders ................................... 246
Glove box ....................................... 243
Important safety information .........242
Parcel net ...................................... 243
Stowage well beneath the trunk
floor .................................................... 245
Summer opening see Convenience opening feature
Summer tires ..................................... 296
Sun visor ............................................ 247
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 195
Switching air-recirculation mode
on/off ................................................. 120
Switching off the alarm (ATA) ............ 64T
Tachometer ........................................ 183
Tail lamps Display message ............................ 211
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 324
Tires/wheels ................................. 319
Vehicle data ................................... 332
TELEAID
Call priority .................................... 254
Display message ............................ 206
Downloading destinations
(COMAND) ..................................... 255
Emergency call .............................. 252
Important safety notes ..................250
Locating a stolen vehicle ...............256
MB info call button ........................254
Remote vehicle locking ..................256
Roadside Assistance button ..........253
Search & Send ............................... 255
Self-test ......................................... 251
System .......................................... 251
Vehicle remote unlocking ..............255
Telephone
Accepting a call ............................. 191
Display message ............................ 225
Menu (on-board computer) ............190
Number from the phone book ........ 191
Redialing ........................................ 191
Rejecting/ending a call .................191
Temperature
Coolant .......................................... 182
Coolant (on-board computer) ......... 198
Engine oil (on-board computer) ...... 198
Outside temperature ...................... 183
Setting (climate control) ................118
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........64
Immobilizer ...................................... 64
Through-loading feature ................... 243
Timing (RACETIMER) ......................... 198
Tiredness assistant see ATTENTION ASSIST 16Index

Tire pressureCalling up (on-board computer) .....303
Checking manually ........................301
Display message ............................ 221
Maximum ....................................... 300
Notes ............................................. 299
Pressure loss warning ....................301
Recommended ............................... 297
Tire pressure monitoring system
Function/notes ............................. 303
Restarting ...................................... 305
Warning lamp ................................. 238
Tires
Aspect ratio (definition) .................317
Average weight of the vehicle
occupants (definition) ....................315
Bar (definition) ............................... 315
Characteristics .............................. 315
Checking ........................................ 295
Definition of terms .........................315
Direction of rotation ......................318
Display message ............................ 221
Distribution of the vehicle
occupants (definition) ....................318
DOT, Tire Identification Number
(TIN) ............................................... 314
DOT (Department of
Transportation) (definition) ............315
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 316
GVW (Gross Vehicle Weight)
(definition) ..................................... 316
GVWR (Gross Vehicle Weight
Rating) (definition) .........................316
Important safety notes ..................294
Increased vehicle weight due to
optional equipment (definition) ......316
Kilopascal (kPa) (definition) ...........316
Labeling (overview) ........................311
Load bearing index (definition) ......317
Load index ..................................... 314
Load index (definition) ...................316
Maximum loaded vehicle weight
(definition) ..................................... 316
Maximum load on a tire
(definition) ..................................... 317
Maximum permissible tire
pressure (definition) ....................... 317Maximum tire load .........................309
Maximum tire load (definition) .......316
Optional equipment weight
(definition) ..................................... 317
PSI (pounds per square inch)
(definition) ..................................... 317
Replacing ....................................... 318
Service life ..................................... 295
Sidewall (definition) .......................317
Speed rating (definition) ................316
Storing ........................................... 319
Structure and characteristics
(definition) ..................................... 315
Temperature .................................. 311
TIN (Tire Identification Number)
(definition) ..................................... 317
Tire bead (definition) ......................317
Tire pressure (definition) ................317
Tire pressures (recommended) ......315
Tire size (data) ............................... 319
Tire size designation, load-bearing
capacity, speed rating .................... 312
Tire tread ....................................... 295
Tire tread (definition) .....................317
Total load limit (definition) .............318
Traction ......................................... 310
Traction (definition) .......................317
Tread wear ..................................... 310
Uniform Tire Quality Grading
Standards ...................................... 310
Uniform Tire Quality Grading
Standards (definition) ....................315
Unladen weight (definition) ............316
Wear indicator (definition) .............318
Wheel rim (definition) ....................316
see Flat tire
Top Tether ............................................ 55
Towing Important safety guidelines ...........288
Installing the towing eye ................289
Removing the towing eye ...............290
With the rear axle raised ................290
Towing away
With both axles on the ground .......290
Tow-starting
Emergency engine starting ............291
Important safety notes ..................288Index17

Transmissionsee Automatic transmission
Transporting the vehicle .................. 290
Trim pieces (cleaning instructions) . 274
Trip computer (on-board
computer) .......................................... 187
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 187
Resetting (on-board computer) ......188
Trunk
Emergency release ..........................80
Important safety guidelines .............78
Locking separately ...........................80
Opening (automatically from
inside) .............................................. 79
Opening (automatically from
outside) ............................................ 79
Trunk lid
Display message ............................ 224
Opening/closing .............................. 78
Turn signals
Display message ............................ 210
Switching on/off ........................... 103
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
V
Vanity mirror (in sun visor) .............. 247
Vehicle Correct use ...................................... 23
Data acquisition ............................... 24
Display message ............................ 224
Equipment ....................................... 20
Individual settings ..........................194
Limited Warranty ............................. 24
Loading .......................................... 306
Locking (in an emergency) ...............77
Locking (SmartKey) .......................... 69
Lowering ........................................ 283
Maintenance .................................... 21
Parking for a long period ................ 141
Pulling away ................................... 127
Raising ........................................... 281
Reporting problems .........................23
Towing away .................................. 288
Transporting .................................. 290
Unlocking (in an emergency) ...........77
Unlocking (SmartKey) ......................69
Vehicle data ................................... 332
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 332
see Technical data
Vehicle dimensions ........................... 332
Vehicle emergency locking ................ 77
Vehicle identification number see VIN
Vehicle identification plate .............. 325
Vehicle tool kit .................................. 278
Video (DVD) ........................................ 190
VIN ...................................................... 325
W
Warning and indicator lamps ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 234
Coolant .......................................... 235
Cruise control ................................ 147
Distance warning ........................... 237
DISTRONIC PLUS ........................... 237
ESP ®
.............................................. 231
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 234
LIM (DISTRONIC PLUS) ..................151
Overview .......................................... 30
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Reserve fuel ................................... 234
Seat belt ........................................ 227
SPORT handling mode ...................232
SRS ................................................ 233
Tire pressure monitor ....................238
Warranty ............................................ 325
18Index

Washer fluidDisplay message ............................ 225
see Windshield washer system
Wheel bolt tightening torque ........... 283
Wheel chock ...................................... 280
Wheels Changing a wheel .......................... 279
Checking ........................................ 295
Cleaning ......................................... 271
Important safety notes ..................294
Interchanging/changing ................318
Mounting a wheel .......................... 282
Removing a wheel ..........................282
Storing ........................................... 319
Tightening torque ........................... 283
Wheel size/tire size .......................319
Window curtain air bag
Display message ............................ 207
Operation ......................................... 42
Windows
Cleaning ......................................... 272
see Side windows
Windshield
Defrosting ...................................... 119
Windshield washer system .............. 267
Notes ............................................. 332
Windshield wipers
Problem (malfunction) ...................112
Replacing the wiper blades ............111
Switching on/off ........................... 110
Winter driving
Important safety notes ..................296
Slippery road surfaces ...................146
Snow chains .................................. 297
Winter tires
M+S tires ....................................... 296
Wiper blades
Cleaning ......................................... 272
Important safety notes ..................111
Wooden trim (cleaning
instructions) ...................................... 274Index19

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
20Introduction

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction21

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
22Introduction