
Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X
Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist
workshop immediately. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable,
the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make
sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the
vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely. Refueling
147
Driving and parking Z
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Special service requirements
The specified
maintenance
interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after
cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full
braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. Care
271
Maintenance and care Z
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X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As
a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may
change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved
by Mercedes-
Benz. Cleaning genuine wood and trim
elements !
Do not use
solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers.
If
used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of color
These are characteristics of leather and not
material defects. 276
Care
Maintenance and care
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Changing a wheel
Flat tire
You can find
information on what to do in the
event of a flat tire in the "Flat tire" section
(Y page 281). You will also find information
on driving with MOExtended tires in the event
of a flat tire.
Vehicle with emergency spare wheel: in
the event of a flat tire, the emergency spare
wheel is mounted as described under
"Mounting a wheel" ( Y page 319).Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or
tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
Always pay attention to the instructions and
safety notes when changing a wheel
(Y page 319).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
interchanged every 3,000 to 6,000 miles
(5,000 to 10,000 km), or earlier if tire wear
requires. Do not change the direction of
wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tire pressure and, if necessary, restart the tire pressure loss
warning system.
Direction of rotation
Tires with a specified direction of rotation
have additional benefits,
e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that
are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause
invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately. Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually
(Y page 150).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to position
P. Changing a wheel
319
Wheels and tires Z
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X
Turn ratchet wrench ? until jack = sits
completely on jacking point ; and the
base of the jack lies evenly on the ground.
X Turn ratchet wrench ? until the tire is
raised a
maximum
of 1.2 in (3 cm) from the
ground.
Removing a wheel !
Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise
be damaged when
you screw them in.
X Unscrew the wheel bolts.
X Remove the wheel.
Mounting a new wheel G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads
can cause the wheel
bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event
of damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notes in the "Changing a wheel"
section ( Y page 319).
Only use wheel
bolts that have been designed
for the wheel and the vehicle. For safety
reasons, Mercedes-Benz recommends that
you only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel. !
To prevent damage
to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt. X
Clean the wheel and wheel hub contact
surfaces.
X Place the new wheel on the wheel hub and
push it on.
X Tighten the wheel bolts until they are
finger-tight.
Lowering the vehicle G
WARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed. 322
Changing a wheel
Wheels and tires
ProCarManuals.com

Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. You could
otherwise cause engine
damage or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
When handling engine oil, observe the
important safety notes on service products
(Y page 329).
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval B 250
BlueEFFICIENCY
270 229.5
i
MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
B 250 BlueEFFICIENCY
5.9 US qt (
5.6 l) Additives
!
Do not use
any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a
fluid.
If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out
regular oil changes using an approved engine
oil with the appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid.
If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals. 332
Service products and filling capacities
Technical data
ProCarManuals.com

When handling brake fluid, observe the
important safety notes on service products
(Y page 329).
The brake
fluid
change intervals can be found
in the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist
workshop or on the Internet at
http://bevo.mercedes-benz.com.
i Have the brake fluid renewed regularly at
a qualified specialist workshop. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze
from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be
found in the Mercedes-Benz Specifications
for Service Products, MB Specifications for
Service Products 310.1, e.g. on the
Internet at
http://bevo.mercedes-benz.com. Or
contact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating. When handling coolant, observe the
important safety notes on service products
(Y page 329).
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R
corrosion protection
R antifreeze protection
R raising the boiling point
If the coolant
has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant during operation is approximately
266 ‡ (130 †).
The antifreeze/corrosion inhibitor
concentration in the engine cooling system
should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †).
R not exceed 55% (antifreeze protection
down to -49 ‡ [-45 †]). Otherwise, heat
will not be dissipated as effectively.
If the vehicle has lost coolant, add equal
amounts of water and antifreeze/corrosion
inhibitor.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in
accordance with MB Specifications for
Service Products 310.1.
The coolant is checked with every
maintenance interval at a qualified specialist
workshop.
i When the vehicle is first delivered, it is
filled with a coolant mixture that ensures
adequate antifreeze and corrosion
protection.
Filling capacities Model Capacity
B 250
BlueEFFICIENCY
Approx. 8.2 US qt
(7.8 l) Service products and filling capacities
333
Technical data Z
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