2012 MERCEDES-BENZ B-CLASS change wheel

The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.

The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient

GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and
on
further

products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call: press
the ~
button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call
will

take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. Features
255
Stowage and features Z
ProCarManuals.com

Special service requirements
The specified
maintenance
interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after
cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full

braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. Care
271
Maintenance and care Z
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X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As
a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may

change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved

by Mercedes-
Benz. Cleaning genuine wood and trim
elements !
Do not use

solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers.
If

used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of color
These are characteristics of leather and not
material defects. 276
Care
Maintenance and care
ProCarManuals.com

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note
that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 24).Where will I find...?
First-aid kit
X
Open the tailgate.
X To open the stowage compartment: turn
rotary knob :

clockwise and fold down
cover ;. X
Remove first-aid kit =. i
Check the expiration date on first-aid kit
= at least once a year. Replace the
contents if necessary,

and replace missing
items. Vehicle tool kit
General notes Vehicles with the TIREFIT kit: the TIREFIT kit
is in the stowage well beneath the cargo
compartment floor.
Vehicles with a tire-change tool kit: the tire-
change
tool
kit

is in the stowage well beneath
the cargo compartment floor.
i Apart from certain country-specific
variations, the vehicles are not equipped
with a tire-change tool kit. Some tools for
changing a wheel are specific to the
vehicle. For more information on which
tools are required and approved to perform
a wheel change on your vehicle, consult a
qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
R Jack
R Wheel chock
R Lug wrench
Vehicles with a TIREFIT kit :
Tire inflation compressor
; Towing eye
= Tire sealant filler bottle280
Where will I find...?
Breakdown assistance
ProCarManuals.com

X
Open the tailgate.
X Lift the cargo compartment floor up
(Y page 246).
i Towing eye ; is located under tire
inflation compressor :.
Vehicles with a tire-change tool kit X
Open the tailgate.
X Lift the cargo compartment floor up
(Y page 246).
X Remove the tire-change tool kit.
The tire-change tool kit contains:
R Jack
R Lug wrench
R One pair of gloves
R Folding wheel chock Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) ( Y page 281)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 280)
Information on changing/mounting a wheel
(Y page 319).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 149).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the SmartKey from the ignition
lock. X
All occupants must get out of the vehicle.
Make sure that
they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
i Vehicles equipped with

MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit can be obtained from a
qualified specialist workshop. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must
not

show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 313).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages ( Y page 219).
R Check the tire for damage.
R If driving on, observe the following notes. Flat tire
281
Breakdown assistance
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If you come into contact with the tire sealant,
observe the following:
R
Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them
thoroughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic
reaction occurs, seek medical
attention immediately.
Using the TIREFIT kit TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up
to 0.16
in

(4 mm), particularly those in the tire
tread. You can use TIREFIT at outside
temperatures down to Ò4 ‡ (Ò20 †). TIREFIT sticker, 2-part
X
Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the
accompanying TIREFIT sticker and the tire
inflation compressor
from

the stowage well
underneath the cargo compartment floor
(Y page 280). X
Affix part : of the TIREFIT sticker within
the driver's field of vision.
X Affix part ; of
the
TIREFIT sticker near the
valve on the wheel with the defective tire. X
Remove filler hose B and plug =
from the
bottom section of the tire inflation
compressor housing.
X Slide the yellow filler hose connector into
the mounting on yellow cap A of tire
sealant bottle : until the plug engages.
X With the sealing rings in front, slide yellow
cap A of tire sealant bottle : into the
mounting of tire inflation compressor ;
until the cap and both hooks engage. X
Remove the cap from valve C on the
faulty
tire.
X Screw filler hose D onto valve.
X Insert plug = into the socket of the
cigarette lighter (

Y page 250) or into a 12 V
power socket in your vehicle (Y page 250).
X Turn the SmartKey to position 1 in the
ignition lock (Y page 135). Flat tire
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Breakdown assistance Z
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Towing the vehicle with the front axle
raised
! The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP®

may intervene and
damage the brake system.
X Turn the SmartKey to position 2 in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate automatic locking
(Y page 198).
X Switch on the hazard warning lamps
(Y page 101).
X Turn the SmartKey to position 0 in the
ignition lock and

leave the SmartKey in the
ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions ( Y page 291).Towing a vehicle with both axles on
the ground
G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
i In order to signal a change of direction
when towing with

the hazard warning lamps
switched on, use the combination switch as
usual. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard
warning lamps start flashing again. The automatic transmission automatically
shifts
to position P

when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2 in the
ignition lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Leave the SmartKey in position 2 in the
ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 101).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 291). Transporting the vehicle
! Only lash the

vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
X Turn the SmartKey to position 2 in the
ignition lock.
X Shift the transmission to position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. Towing and tow-starting
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Breakdown assistance Z
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Bar indicator : for tread wear is integrated
into the tire tread.
Treadwear indicators (TWI) are required by
law. Six indicators are positioned on the tire
tread. They are visible once the tread depth
is approximately
á
in (1.6 mm). If this is the
case, the tire is so worn that it must be
replaced. Selecting, mounting and replacing
tires
R Only mount tires and wheels of the same
type and make.
Exception: it is permissible to mount a
different type or

make in the event of a flat
tire. Observe the "MOExtended tires (tires
with run-flat characteristics" section
(Y page 281).
R Only mount tires of the correct size onto
the wheels.
R After mounting new tires, break in them in
at moderate speeds for the first 60 miles
(100 km), as they only reach their full
performance after this distance.
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after six years at the
latest, regardless of wear. MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system and only on wheels
specifically tested by Mercedes-Benz.
Notes on driving with MOExtended tires with
a flat tire ( Y page 281). i
Vehicles equipped with

MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit can be obtained from a
qualified specialist workshop. Winter operation
General notes
Have your vehicle

winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section ( Y page 319). Driving with summer tires
At temperatures below

45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your
vehicle to M+S tires. Using summer tires at
very cold temperatures could cause cracks to
form, thereby damaging the tires
permanently. Mercedes-Benz cannot accept
responsibility for this type of damage. M+S tires
G
WARNING
M+S tires with a tire tread depth of less than
ã in (4

mm) are not suitable for use in winter
and do not provide sufficient traction. There
is a risk of an accident.
M+S tires with a tread depth of less than ã
in (4 mm) must be replaced immediately.
At temperatures below 45 ‡ (+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving 300
Winter operation
Wheels and tires
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