Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X
Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist
workshop immediately. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable,
the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make
sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the
vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely. Refueling
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!
Overfilling the fuel
tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 330). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; Tire pressure table
= To insert the fuel filler cap
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey.
The position of the fuel filler cap is displayed
æ in
the
instrument cluster. The arrow on
the filling pump indicates the side of the
vehicle. Opening X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel
filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 8 reserve fuel warning lamp
flashes. A message appears in the
multifunction display ( Y page 214).
In addition, the ; Check Engine warning
lamp may light up ( Y page 231).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 231).148
Refueling
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Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M SolutionsFuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0
in the
ignition lock immediately
and remove it (Y page 135).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle (Y page 68).
or
X Unlock the vehicle using the mechanical key ( Y page 69).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are
exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is
a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged. Parking
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To ensure that the vehicle is secured against
rolling away unintentionally:
R
the electric parking
brake must be applied.
R the transmission must be in position P and
the transmission position display must
show P.
R the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position N when you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i If you switch the engine off with the
transmission in position R or D, the
automatic transmission shifts to N
automatically.
If you then open one of the front doors or
remove the SmartKey
from the ignition, the
automatic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the
automatic transmission remains in N even
if a door is opened. i
The automatic transmission shifts to P
automatically if you:
R switch off the
engine using the SmartKey
and remove the SmartKey from the
ignition lock or
R switch off the engine using the SmartKey
and open a front door.
If you attempt to turn off the engine when the
selector lever is not in position P:
R a message appears in the multifunction
display
R a warning signal sounds Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is
a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. i
The electric parking brake performs a
function test at regular intervals while the 150
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engine is switched off. The sounds that can
be heard
while
this is occurring are normal.
Applying/releasing manually Applying
X
Push handle :.
When the electric parking brake is
engaged, the !
red indicator lamp lights
up in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
Releasing
X Pull handle :.
The red ! indicator lamp in the
instrument cluster goes out.
i You can only release the electric parking
brake when the key is in position 1 or 2 in
the ignition lock.
Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD
function is keeping the vehicle
stationary
In addition, at least one of the following
conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red ! indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not
automatically engaged if the engine is
switched off by the ECO start/stop
function. Releasing automatically Your vehicle's electric parking brake is
automatically released if all of the following
conditions are met:
R
the engine is running.
R the transmission is in position D or R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission
is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission
position P or you have previously driven
faster than 2 mph (3 km/h).
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X
While driving, push handle : of the
electric
parking brake ( Y page 150).
i The vehicle is braked for as long as
handle : of the electric parking brake is
pressed. The longer electric parking brake
handle : is depressed, the greater the
braking force.
During braking:
R a warning tone sounds
R the Release Park. Brake message
appears
R the red ! indicator lamp in the
instrument cluster flashes
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged. Parking
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Parking the vehicle for a long period
If you leave
the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist
workshop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or
not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control
of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately
50 km/h), the vehicle covers
a distance of 44 feet (approximately
14 m)
per second.
Drive sensibly – save fuel Observe the following tips to save fuel:
R
The tires should always be inflated to the
recommended tire pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not
needed.
R Warm up the
engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly
increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases
leads to poisoning. There152
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i
On long journeys
at a constant speed, e.g.
on the highway, only the bar for Constant
will change.
i The ECO display summaries the driving
characteristics from the start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Y page 190). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load
on the brakes by shifting to
a lower gear in good time. This allows you
to take advantage of the engine's braking
effect. For this, you need to have selected
manual drive program M. This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
i Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program M is temporarily activated:
the automatic transmission may switch to the last active automatic drive program
E
or S. The automatic
transmission may shift
to a higher gear. This can reduce the
engine's braking effect.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking
system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from
the
brakes when braking for the
first time. This may also occur after the
vehicle has been washed or driven through
deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and154
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brake pads. This can result in a significantly
longer braking distance.
R
Brake occasionally to
remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red
brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle
dynamometer. If you are planning to have
the vehicle tested on such a dynamometer,
contact an authorized Mercedes-Benz
Center to obtain further information first.
Otherwise, you could damage the drive
train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (the SmartKey must
be in position 0 or 1 in the ignition lock) if:
R the electric parking brake is tested on a
brake dynamometer (for a maximum of
ten seconds)
R the vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP ®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a qualified specialist workshop. Consult a
qualified
specialist workshop
to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals.
You can find a description of Brake Assist
(BAS) on ( Y page 59).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Checking brake lining thickness You can measure the break pad/lining
thickness using a test gauge. Color-coding
(green or
red)
on the test gauge allows you to
determine whether the brake pad/lining
thickness is still sufficient. The test gauge is
in the vehicle document wallet in the glove
box. Driving tips
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