2012 MERCEDES-BENZ A-CLASS HATCHBACK Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions Trans.
Trans.
oil
oiloverhea‐
overhea‐
ted Drive on with
ted Drive on with
care care AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. The engine power output is
reduced.
X Allow the vehicle to cool down. 4matic currently 4matic currently
unavailable unavailable 4MATIC (permanent all-wheel drive) has overheated. The vehicle is
only driven by the front wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again and the vehicle is driven by all four wheels. 4matic inoperative
4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Visit a qualified specialist workshop. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Visit a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. 254
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Apply the electric parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 203).
Otherwise, the trailer may detach itself. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐ inoperative Bat‐
tery low tery low You have attempted to switch on the auxiliary heating or to acti-
vate a departure time using the on-board computer after operating
the auxiliary heating twice.
X Let the engine run for 10 seconds.
The auxiliary heating is operational again. The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 134).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 134).
X Refuel at the nearest filling station. Display
messages
255On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 134).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Telephone No ser‐ Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
i If, during the winter months, you do not add antifreeze to the
washer fluid, it may freeze in the washer fluid container. In this
case, the Top Topup
upwasher
washer fluid
fluiddisplay message may appear
in the multifunction display.
X Top up the washer fluid (Y page 289).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Visit a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions +
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. +
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. 256
Display
messagesOn-board computer and displays

Warning and indicator lamps in the instrument cluster
Seat belts
Problem
Possible causes/consequences and
M
MSolutions ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
for six seconds after
the engine starts.
The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 46).ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
after the engine starts.
In addition, a warning
tone sounds for up to
six seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 46).
The warning tone ceases. ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 46).
The warning lamp goes out. There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds. The driver or front passenger has not fastened their seat belt. At
the same time, you are driving faster than 25 km/h or have briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 46).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. At the same time,
you are driving faster than 25 km/h or have briefly driven faster
than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. Warning and indicator lamps in the instrument cluster
257On-board computer and displays Z

Safety systems
Problem
Possible causes/consequences and
M
MSolutions J
The red brake system
warning lamp is lit while
the engine is running. A
warning tone also
sounds. There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 162).
X Do not top up the brake fluid. Topping up will not rectify the fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) has been deactivated due to a fault.
BAS (Brake Assist), COLLISION PREVENTION ASSIST, ESP ®
(Elec-
tronic Stability Program), PRE ‑SAFE®
, the HOLD function, hill start
assist, the adaptive brake lights and ESP ®
trailer stabilisation are
also therefore deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic trans-
mission, will be unavailable. 258
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST, ESP
®
, EBD (electronic brake force distribution),
PRE‑SAFE ®
, the HOLD function, hill start assist, the adaptive brake
lights and ESP ®
trailer stabilisation, for example, are also deacti-
vated.
Possible causes:
R Self-diagnosis is not yet complete.
R the on-board voltage may be insufficient
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
259On-board computer and displays Z

Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is faulty. Therefore, ABS, BAS, COLLISION PREVENTION
ASSIST, ESP
®
, PRE ‑SAFE ®
, the HOLD function, hill start assist, the
adaptive brake lights and ESP ®
trailer stabilisation, for example,
are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST, EBD, PRE ‑SAFE®
, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 260
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions ÷
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 65).å
The yellow ESP
®
OFF
warning lamp is lit while the engine is running. ESP
®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Reactivate ESP ®
.
For exceptions, see: (Y page 65).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. M
AMG vehicles only:
The yellow SPORT han-
dling mode warning
lamp is lit while the
engine is running.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Only switch on SPORT handling mode in certain situations
(Y page 66). Warning and indicator lamps in the instrument cluster
261On-board computer and displays Z