2012 MERCEDES-BENZ A-CLASS HATCHBACK lock

Display messages
Possible causes/consequences and
M
MSolutions The auxiliary heating cannot be switched on or has switched itself
off.
There is too little fuel in the fuel tank.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. Adjusting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves.
R never cover the vents or ventilation grilles
in the vehicle interior.
i Move the adjusters for the air vents ver-
tically or horizontally, to set the direction of the airflow.
i Optimal climate control function is ach-
ieved by opening the air vents fully and set-
ting the adjusters to the middle position. Setting the centre air vents
X
To open the centre air vent: turn the
adjuster in one of centre air vents :anti-
clockwise.
X To close the centre air vent: turn the
adjuster in one of centre air vents :clock-
wise until it engages. Adjusting the air vents
139Climate control Z

Adjusting the side air vents
:
Side window demister vent
; Side air vent
X To open a side air vent: turn the adjuster
in side air vent ;anti-clockwise.
X To close a side air vent: turn the adjuster
in side air vent ;clockwise until it
engages. Setting the rear-compartment air
vents :
Rear-compartment air vent, left
; Rear-compartment air vent, right
= Rear-compartment air vent thumbwheel
X To open/close: turn thumbwheel =up or
down. 140
Adjusting the air ventsClimate cont
rol

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Running-in notes
Important safety notes
New brake pads/linings and discs that have
been replaced only achieve optimum braking effect after several hundred kilometres of
driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. The first 1500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake.
Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
After 1,500 km, you may gradually bring the
vehicle up to full road and engine speeds. Additional running-in notes for AMG vehicles:
R Do not drive at speeds above 140 km/ hfor
the first 1,500 km.
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
i You should also observe these notes on
running-in if the engine or parts of the drive train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably 142
DrivingDriving and parking

more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Otherwise, you could damage the
drive train.
! AMG vehicles:
avoid full-load operation
and engine speeds greater than 5000 rpm
when the engine is cold. This helps to pro-
tect the engine and avoids uncomfortable
driving. Key positions
g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers 2
Ignition (power supply for all consumers)
and drive position
3 To start the engine
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How- ever, the ignition will not be switched on.
The engine cannot be started. Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
i Vehicles with a petrol engine:
the
engine runs at a higher engine speed during the cold start procedure so that the cata-
lytic converter can reach operating tem-
perature more quickly. The sound of the
engine may change as a result. Driving
143Driving and parking Z

Manual transmission
X
Depress the brake pedal and keep it
depressed.
X Depress the clutch pedal fully.
X Shift to neutral N.
i You can only start the engine when the
clutch pedal is fully depressed.
Automatic transmission X
Shift the transmission to position P.
Transmission position display Pis shown in
the multifunction display.
i When the transmission is in position
N,
you can also start the engine with the brake pedal depressed.
Starting procedure X
To start a petrol engine: turn the key to
position 3in the ignition lock (Y page 143)
and release it as soon as the engine is run-
ning.
X To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 143).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the %preglow indicator lamp
goes out, turn the key to position
3(Y page 143) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm. Pulling away
Manual transmission !
Change gear in good time and avoid spin-
ning the wheels. Otherwise, you could dam- age the vehicle.
X Depress the brake pedal and keep it
depressed.
X Depress the clutch pedal fully. X
Shift to either first gear or reverse gear R.
X Release the electric parking brake
(Y page 163).
X Release the brake pedal.
X Slowly release the clutch pedal and gently
depress the accelerator pedal.
i Follow the shift recommendations in the
multifunction display for an economical
driving style (Y page 151).
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock- ing feature (Y page 223).
Automatic transmission i
It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then can
the parking lock be deactivated. If you do
not depress the brake pedal, the DIRECT
SELECT lever can still be moved but the
parking lock remains engaged.
i At transmission fluid temperatures below
Ò20 †, you can only shift out of position P
into another transmission position when
the engine is running.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 163) is
automatically released.
The red !indicator lamp in the instru-
ment cluster goes out.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down. 144
DrivingDriving and parking

You can open the doors from the inside at
any time.
You can also deactivate the automatic lock- ing feature (Y page 223).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Pulling away with a trailer To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
X Press and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red !indicator lamp in the instru-
ment cluster remains lit.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
The electric parking brake is released.
The red !indicator lamp in the instru-
ment cluster goes out.
i For further information on the electric
parking brake, see (Y page 163). Hill start assist G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.
X Remove your foot from the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist will not function if: R you are pulling away on a level road or a
downhill gradient.
R on vehicles with automatic transmission,
the transmission is in position N.
R the electric parking brake is engaged.
R ESP ®
is malfunctioning.
Further information on holding the vehicle
stationary on uphill gradients (Y page 154). ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle. Driving
145Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 173).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 143). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
149Driving and parking Z

j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission position P,R, Nor Dappears in the
transmission position display (Y page 152)
in the multifunction display.
Transmission position and drive pro-
gram display The current transmission position and drive
program appear in the multifunction display.
:
Transmission position display
; Drive program display
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. Engaging park position P X
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Transmission position display Pis shown in
the multifunction display.
i When you engage park position
P, make
sure that the transmission position display shows Pin the multifunction display.
i You can only engage park position
Pwhen
the vehicle is stationary.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission posi-
tion Dor R
R if you open the door while travelling at
very low speeds in transmission position
D or R
In addition, a warning tone sounds and a
display message is shown.
i Depressing the brake and pushing the
DIRECT SELECT lever up or down disen-
gages the parking lock. The transmission is
in Nneutral.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park posi-
tion Pinto another transmission position
when the engine is running.
In order to shift from park position P
directly into Ror D:
R depress the brake pedal and
R push the DIRECT SELECT lever up or
down past the first point of resistance
! If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. 152
Automatic transmissionDriving and parking