QUICK REFERENCE CHART
SYNCworks with your navigation system, DVD system (if equipped),
voice commands and also through your steering wheel controls. Below is
a quick listing of the functions of some steering wheel controls and
navigation system controls.
Navigation
bezel controlSteering wheel
controlFunction
N/A
Press to answer an incoming call.
Press to send a call or text message
(if supported).
Press and hold to end a call.
Press it initiate a redial.
N/A VOICE
Press to activate Voice Recognition.
Press and hold to end an active
voice session.
Refer to theVoice recognition
system overviewchapter for further
information.
SEEK,
,
Press to access the previous/next
preset radio station, preset satellite
channel (if activated) or CD track.
Press and hold to seek to the next
satellite channel (if activated).
N/A OK Press to confirm your selection.
MEDIA N/A Press repeatedly to access all
available media sources in your
vehicle such as: CD, DVD, Jukebox,
Rear Zone, Rear DVD (if equipped)
Line In, and User Device (if
equipped with SYNC).
PHONE N/A Press to access SYNCPHONE
features.
System overview
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SYSTEM MENU FEATURES
Your system has many menu features such as allowing you to adjust the
touchscreen brightness, adjusting the time and languages, adjusting the
feedback and system settings. To access, press the MENU hard button on
the navigation system.
Display options
1. Press the MENU hard button.
2. Select the ‘Display’ tab on the
touchscreen. Select from the
following display options:
Brightness:Select AUTO DIM to
manually adjust the brightness by
pressing + or —.
Contrast:Press + to increase and
— to decrease the level of contrast
on the screen.
Day/Night Mode:Select ‘Day’ to always display day mode or ‘Night’ to
always display night mode. Select ‘Auto’ for the screen to automatically
change between day and night mode.
Color Palette (Available on Lincoln vehicles only):Select between
four different background colors: 1. Black, 2. Blue, 3. Green, 4. Red.
Daytime color:Press to select Light color or Dark color for the screen
lighting.
Note:When the headlamps are on
under high ambient light conditions,
the system will remain in day mode,
even if night is selected.
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Button tone:Select to select/adjust when the system will sound a tone.
Press ‘Button tone’ to then select from:
•All Buttons:Select to have the system sound a tone when any hard
or soft key is touched.
•Touch Screen:Select to have the system only sound a tone when a
selection is made on the touch screen.
•Off:Select to turn off all tones.
Voice volume:Press + to increase or — to decrease the volume level of
the navigation voice. Voice volume adjustment also includes the volume
level of chimes.
Voice recognition interaction mode:This feature determines the level
of interaction/feedback you will receive from the system.
•Standard:This is the default setting. The ‘Standard setting’ provides
you with the most interaction / feedback in the form of prompts.
•Advanced:This feature has less prompts and feedback.
Voice recognition confirmation:
•On:Select to have the system always ask to confirm/verify a
command.
•Off:Select to have the system ask less frequently to confirm /verify a
command.
System settings
1. Press the MENU hard button.
2. Select the ‘System Settings’ tab
on the touchscreen. Select from the
following display options:
Language:Select between ‘English’, ‘Francais’ or ‘Espanol’.
Units:Select between ‘English’ and ‘Metric’.
Keyboard layout:Select ‘ABC’ or ‘QWERTY’ for the keyboard layout in
the display.
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VOICE RECOGNITION
Your vehicle may be equipped with an advanced interactive Voice
Recognition (VR) system. This system allows you to perform many
operations such as operating the navigation, audio, phone (if equipped),
media, climate (if equipped), display and voice settings by “speaking”
certain commands. The system will respond with a series of audible
tones, prompts, questions and spoken confirmations depending on the
situation and the chosen level of dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
The navigation system has five different audible tones that will play
depending on the circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are
several possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
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ask you to say the command again. If you have Confirmation prompts
OFF, the system may assume it understood your request or may ask you
to repeat your request. If the system is unsure of what was asked, it will
prompt you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
HOW TO USE VOICE COMMANDS WITH YOUR SYSTEM
Press
or VOICE on your steering wheel controls to activate Voice
Recognition. Depending on the feedback setting, you will hear the
prompt, “Please say a command” followed by a tone, or you will hear a
tone, signaling that the system is ready to accept your command. Any
command spoken prior to the beep will not register with the system.
Speak the command clearly to ensure that the system is able to
recognize and perform the desired function. You can, at any time,
press
or VOICE and say “Help” for a list of possible commands.
The main categories of your voice commands are as follows:
•Navigation•Climate (if equipped)
•Audio•Jukebox
•Radio•Display mode
•User profile•Disc
•CD•DVD
•Video CD•Line in
•Phone (if equipped)•Rear DVD (if equipped)
•Voice settings•USB (if equipped)
•Dial (if equipped)•Bluetooth audio (if equipped)
•Tutorial•Confirmations
To access a list of all available voice commands:
1. Press the i button (
) on the navigation system.
2. Select the ‘Help’ tab on the touchscreen.
3. Select ‘Voice commands’ at the top of the screen.
4. Select the desired category.
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To access these settings:
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab
on the touchscreen to make
adjustments.
VOICE RECOGNITION TUTORIAL
Your system has three different tutorials to help you become better
acquainted with the voice recognition system. They are as follows:
•Lesson one: What you can do with speech
•Lesson two: How we’ll work together
•Lesson three: Getting accustomed to the system
To access:
1. Press
or VOICE on the steering wheel.
A tone will sound and the system will prompt you, “Please say a
command.”
2. After the tone, say “Tutorial”. The system will begin with Lesson 1.
3. To listen to a different lesson, press
on the steering wheel and say
one of the voice commands on the screen.
Tutorial voice commands
While listening to the tutorial lessons, press
or VOICE on the
steering wheel controls and after the tone, you may say any of the
following commands:
•Lesson 1•Lesson 2
•Lesson 3•Next Lesson
•Previous Lesson•Help
Note:If you are not in tutorial mode, pressor VOICE on the steering
wheel controls. When prompted, say, “Tutorial” and then press
or
VOICE on the steering wheel controls again to say any of the above
commands.
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VOICE NAME TAGS
Your voice recognition system includes a feature which allows you to
enter personal names for locations. These are called ’voice name tags’.
You can assign voice name tags to all locations entered in your Address
Book and then use them as destinations. Press
or VOICE on the
steering wheel controls and say, “Destination
CREATING A USER PROFILE
You can create user profiles in your voice recognition system to help train
the system to fine tune its listening to a specific person (voice). To access:
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Select ‘Edit’.
4. Select ‘Create’ to create either Profile 1 or Profile 2.
5. Follow the voice prompt instructions.
CREATING A USER PROFILE USING VOICE RECOGNITION
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Create”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
4. Say “User Profile 1” or “User Profile 2”.
5. Follow the voice prompts.
Once a user profile has been created, it will then become the active user
profile in the system.
Selecting a user profile
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Select the ’Profile 1’ or ’Profile 2’ icon.
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Selecting a user profile using voice recognition
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Select”.
4. Depending on the chosen level of feedback, you will need to select
which user profile.
Editing a user profile
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Scroll down and select ‘Edit’.
4. Select ‘Continue’ to edit either Profile 1 or Profile 2.
5. A pop-up window will appear to confirm and the system will prompt
“This profile has been partially created by
should continue to create this profile. Would you like to continue to
create this profile?”
Editing a user profile using voice recognition
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Edit”.
4. Depending on the chosen level of feedback, you will need to
tell/confirm which user profile to edit.
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