How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
onset of wheel lockup during brake application and compensates for this
tendency. Noise from the ABS pump motor and brake pedal pulsation
may be observed during ABS braking; any pulsation or mechanical noise
you may feel or hear is normal. In addition, the ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal.
P!
BRAKE
Driving
226
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS may be disabled and may need to be serviced.
Even when the ABS is disabled and
the ABS light is on, normal braking
is still effective. If your BRAKE
warning lamp illuminates with the
parking brake released, have your
brake system serviced immediately.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance and does not
decrease the time necessary to apply the brakes.
Regenerative Braking System (RBS)
Your vehicle uses a feature known as regenerative braking. This is used
to simulate the engine braking of an internal combustion engine and
assist the standard brake system while recovering some of the energy of
motion and storing it in the battery to improve fuel economy. The
standard brake system is designed to fully stop the car if regenerative
braking is not available. During regenerative braking, the motor is spun
as a generator to create electrical current. This recharges the high
voltage battery and slows the vehicle. In effect, once the accelerator
pedal is released, the motor changes from an energy user to an energy
producer.
When the accelerator pedal is released or the brake pedal is applied, the
brake controller automatically detects the amount of deceleration
requested and optimizes how much of the deceleration will be produced
by regenerative braking. The remaining portion is generated by standard
friction braking. When the battery is almost fully charged, the amount of
regenerative braking is limited to avoid overcharging, and the requested
deceleration is produced by standard friction braking alone.
ABS
P!
BRAKE
Driving
227
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Regenerative braking does not take the place of the standard friction
brakes; it only assists them. Regenerative braking has also been designed
to interact with the anti-lock brake system (ABS). Regenerative braking
is disabled when the ABS is activated or the battery is fully charged.
Brake over accelerator
This vehicle is equipped with a brake over accelerator feature. In the
event the accelerator pedal becomes stuck or entrapped, applying steady
and firm pressure to the brake pedal will both slow the vehicle and
reduce engine power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the engine off, shift to P
(Park) and apply the parking brake, and then inspect the accelerator
pedal for any interferences. If none are found and the condition persists,
have your vehicle towed to the nearest authorized dealer.
Parking brake
To set the parking brake (1), pull
the parking brake handle up as far
as possible.
The BRAKE warning lamp will
illuminate and will remain
illuminated until the parking brake
is released.
To release, press and hold the button (2), pull the handle up slightly,
then push the handle down.
WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
12
P!
BRAKE
Driving
228
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
ADVANCETRACSTABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracsystem. The
AdvanceTracsystem provides the following stability enhancement
features for certain driving situations:
•Traction control system (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic stability control (ESC), which functions to help avoid skids
or lateral slides
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible from
the front center console, the tunnel, and the front seats in order to
minimize the risk of interfering with the AdvanceTracsensors. Reducing
the effectiveness of the AdvanceTracsystem could lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracsystem, the stability control light will illuminate
steadily, and you may hear a chime. If equipped with a message center,
the vehicle will also indicate a failure with the brake system, have the
system serviced by an authorized dealer immediately.
The AdvanceTracsystem automatically enables each time the engine is
started. All features of the AdvanceTracsystem (TCS and ESC) are
active and monitor the vehicle from start-up. However, the system will
only intervene if the driving situation requires it.
Driving
229
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
The AdvanceTracsystem includes
a stability control switch on the
instrument panel, a stability control
light and a stability control off light
in the instrument cluster. Both the stability control light and the stability
control off light in the instrument cluster will illuminate temporarily
during start-up as part of a normal system self-check. The stability
control light may illuminate (flash) during certain driving situations
which cause the AdvanceTracsystem to operate. If the stability control
light illuminates steadily, have the system serviced by an authorized
dealer immediately. If equipped with a message center, the vehicle will
also indicate a failure with the AdvanceTracsystem.
Note:If the system cannot be turned off, refer toMyKeyin theLocks
and Securitychapter for more information.
When AdvanceTracperforms a normal system self-check, some drivers
may notice a slight movement of the brake, and/or a rumble, grunting, or
grinding noise after startup and when driving off.
When an event occurs that activates AdvanceTracyou may experience
the following:
•A slight deceleration of the vehicle
•The stability control light will flash.
•If your foot is on the brake pedal, a vibration in the pedal
•If the driving condition is severe and your foot is not on the brake, the
brake pedal may move as the systems applies higher brake forces. You
may also hear a whoosh of air from under the instrument panel during
this severe condition.
•The brake pedal may feel stiffer than usual.
Traction control system (TCS)
Traction control is a driver aid feature that helps your vehicle maintain
traction of the wheels, typically when driving on slippery and/or hilly
road surfaces, by detecting and controlling wheel spin.
Excessive wheel spin is controlled in two ways, which may work
separately or in tandem; engine traction control and brake traction
control. Engine traction control works to limit drive-wheel spin by
momentarily reducing engine power. Brake traction control works to limit
wheel spin by momentarily applying the brakes to the wheel that is
slipping. Traction control is most active at low speeds.
During TCS events, the stability control light in the instrument cluster
will flash.
Driving
230
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
If TCS is activated excessively in a short period of time, the braking
portion of the system may become temporarily disabled to allow the
brakes to cool down. In this situation, TCS will use only engine power
reduction or transfer to help control the wheels from over-spinning.
When the brakes have cooled down, the system will regain all features.
Anti-lock braking and Electronic stability control (ESC) will continue to
function during the cool-down period.
The engine traction control and brake traction control systems may be
deactivated in certain situations. See theSwitching off AdvanceTrac
section below.
Electronic stability control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During ESC events, the stability control light in the instrument cluster
will flash.
Certain adverse driving maneuvers may activate ESC, which include but
are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
Switching off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To switch off the traction control
system, press the stability control
switch. Full features of the
AdvanceTracsystem can be
restored by pressing the stability control switch again or by turning off
and restarting the engine.
Driving
231
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
When the traction control system is off, the stability control off light will
illuminate steadily. Pressing the stability control switch again will turn off
the stability control off light.
In R (Reverse), ABS and the engine and brake traction control features
will continue to function; however, ESC is disabled.
AdvanceTracFeatures
Control
switch
functionsStability
control
lightStability
control off
lightESCTraction
control
Default at
start-upIlluminated
during bulb
checkIlluminated
during bulb
checkEnabled Enabled
Control switch
pressed
momentarilyNot
illuminatedIlluminated
solidEnabled Disabled
Control switch
pressed again
after
deactivationNot
illuminatedNot
illuminatedEnabled Enabled
STEERING
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Under extreme usage conditions, the steering effort may
increase. This occurs to prevent overheating and permanent damage to
your steering system. If this should occur, you will neither lose the ability
to steer the vehicle manually nor will it cause permanent damage.
Typical steering and driving maneuvers will allow the system to cool and
steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin theDriver
Controlschapter for more information.
Driving
232
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At lower speeds the assist
is increased to improve maneuverability.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
Driving
233
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)