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Troubleshooting
Condition Potential Causes
Can’t create a MyKey•Key in the ignition is already a
MyKey.
•Key in the ignition is the last
remaining admin key (there always
has to be at least one admin key).
•Intelligent access key (if equipped)
not in the backup slot — for vehicles
with push button start.
•SecuriLockPassive Anti-Theft
System is disabled or in unlimited
mode.
•Vehicle has been started using a
remote start system that is
programmed as MyKey. Refer to
Using MyKeywith remote start
systemssection.
Cannot program the MyKey
optional settings•Key in the ignition is a MyKey
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section.
•Vehicle has been started using a
remote start system that is
programmed as a MyKey. Refer to
Using MyKeywith remote start
systemssection.
Cannot clear MyKey•Key in the ignition is a MyKey
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section.
•Vehicle has been started using a
remote start system that is
programmed as a MyKey. Refer to
MyKeywith remote start systems
section.
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Condition Potential Causes
Lost the only admin key•Purchase a new key from your
authorized dealer.
Lost any key•For programming spare keys, refer
to theProgramming spare keys
section in this chapter.
I accidentally programmed all
keys as MyKeys•Vehicle has a remote start system
that is recognized as an admin key.
Refer to theUsing MyKeywith
remote start systemssection to reset
all MyKeysas admin keys.
No MyKeyfunction with
intelligent access key (push
button start) (if equipped)•An admin key is present at vehicle
start
•No MyKeysare programmed to the
vehicle. Refer toCreate a MyKey
section
MyKeyprogrammed total
includes one additional key•Unknown key has been programmed
to the vehicle as a MyKey.
•Vehicle is equipped with a remote
start system. Refer toUsing MyKey
with remote start systemssection.
Admin keys programmed total
includes one additional key•Unknown key has been programmed
to the vehicle as admin key.
•Vehicle is equipped with a remote
start system. Refer toUsing MyKey
with remote start systemssection.
MyKeymiles do not
accumulate•MyKeyis not being used by the
intended user.
•MyKeysystem has been recently
cleared.
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POWER DOOR LOCKS
•Press the
control to unlock all
doors.
•Press the
control to lock all
doors.
Smart unlocks
The smart unlock feature is intended to prevent you from unintentionally
locking your IA key inside your vehicle’s passenger compartment.
When you lock your vehicle using the driver or passenger power door
lock control (with the door open), after you close the door the vehicle
will search for an IA key in the passenger compartment. If an IA key is
found inside the vehicle, all of the doors will immediately unlock and the
horn will chirp, indicating that the IA key is inside.
In order to override the smart unlock feature and intentionally lock the
IA key inside the vehicle, you can lock your vehicle using your keyless
entry keypad or using the
control on another IA key. Refer toKeyless
entry systemin this chapter for more information on keyless entry
keypad operation.
Opening windows and moon roof (if equipped)
You can open the vehicle’s windows, and (if equipped) vent the moon
roof (power shade opens) by using the
control on the transmitter.
Refer toPower windowsin theDriver Controlschapter for more
information.
Closing windows and moon roof (if equipped)
You can close the vehicle’s windows and moon roof (if equipped) by
using the
control on the transmitter. Refer toPower windowsin the
Driver Controlschapter for more information.
Central locking/Two-stage unlocking
When unlocking the driver door with the key, turn it once toward the
rear of the vehicle to unlock that door only, if the two-stage unlocking is
enabled. Turn the key a second time to unlock all doors. When locking,
turn the key toward the front of the vehicle to lock all doors.
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Two-stage unlocking may be disabled and re-enabled (to allow all vehicle
doors to unlock simultaneously) by simultaneously pressing
the
andcontrols on the transmitter for four seconds.
Note:The turn lamps will flash twice to confirm that a change to the
feature has occurred.
Autolock feature
The autolock feature will lock all the doors when:
•all the doors are closed,
•the ignition is on,
•you shift into any gear putting the vehicle in motion, and
•the vehicle attains a speed greater than 12 mph (20 km/h).
The autolock feature repeats when:
•any door is opened then closed while the ignition is on and the vehicle
speed is 9 mph (15 km/h) or lower, and
•the vehicle then attains a speed greater than 12 mph (20 km/h).
Deactivating/activating autolock feature
Your vehicle comes with the autolock features activated; there are three
methods to enable/disable this feature:
•Through your authorized dealer,
•by using a power door unlock/lock procedure, or
•by using the instrument cluster message center. Refer toMessage
centerin theInstrument Clusterchapter.
Note:The autolock feature can be activated/deactivated independently
of the autounlock feature.
Power door lock switch autolock enable/disable procedure
Before starting, ensure the ignition is off and all vehicle doors are closed.
You must complete Steps 1–5 within 30 seconds or the procedure will
have to be repeated. If the procedure needs to be repeated, wait a
minimum of 30 seconds before beginning again.
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1. Turn the ignition on.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition off.
4. Press the power door unlock
control on the door panel three
times.
5. Turn the ignition back on. The horn will chirp one time to confirm
programming mode has been entered and is active.
6. To enable/disable the autolock feature, press the unlock control, then
press the lock control. The horn will chirp once if autolock was
deactivated or twice (one short and one long chirp) if autolock was
activated.
7. Turn the ignition off. The horn will chirp once to confirm the
procedure is complete.
Autounlock feature (if enabled)
The autounlock feature will unlock all the doors when:
•the ignition is on, all the doors are closed, and the vehicle has been in
motion at a speed greater than 12 mph (20 km/h);
•the vehicle has then come to a stop and the ignition is turned off or to
accessory; and
•the driver door is opened within 10 minutes of the ignition being
turned off or to accessory.
Note:The doors will not autounlock if the vehicle has been
electronically locked after the ignition is turned off and before the driver
door is opened.
Deactivating/activating autounlock feature
Your vehicle comes with the autounlock feature activated; there are three
methods to enable/disable this feature:
•Through your authorized dealer,
•by using a power door unlock/lock sequence, or
•by using the instrument cluster message center. Refer toMessage
centerin theInstrument Clusterchapter.
Note:The autounlock feature can be activated/deactivated
independently of the autolock feature.
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Power door lock switch autounlock enable/disable procedure
Before starting, ensure the ignition is off and all vehicle doors are closed.
You must complete Steps 1–5 within 30 seconds or the procedure will
have to be repeated. If the procedure needs to be repeated, wait a
minimum of 30 seconds before beginning again.
1. Turn the ignition on.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition off.
4. Press the power door unlock
control on the door panel three
times.
5. Turn the ignition back on. The horn will chirp one time to confirm
programming mode has been entered and is active.
6. To enable/disable the autounlock feature, press the lock control, then
press the unlock control. The horn will chirp once if autounlock was
deactivated or twice (one short and one long chirp) if autounlock was
activated.
7. Turn the ignition off. The horn will chirp once to confirm the
procedure is complete.
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CHILDPROOF DOOR LOCKS
•When these locks are set, the
rear doors cannot be opened from
the inside.
•The rear doors can be opened
from the outside when the
childproof door locks are set, but
the doors are unlocked.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock
for both doors.
•Insert the key and turn to the
lock position (key horizontal) to
engage the childproof locks.
•Insert the key and turn to the
unlock position (key vertical) to disengage the childproof locks.
INTERIOR LUGGAGE COMPARTMENT RELEASE
Your vehicle is equipped with a mechanical interior luggage compartment
release handle that provides a means of escape for children and adults in
the event they become locked inside the luggage compartment.
Adults are advised to familiarize themselves with the operation and
location of the release handle.
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To open the luggage compartment
door (lid) from within the luggage
compartment, pull the illuminated
“T” shaped handle and push up on
the trunk lid. The handle is
composed of a material that will
glow for hours in darkness following
brief exposure to ambient light.
The “T” shaped handle will be
located either on the luggage
compartment door (lid) or inside
the luggage compartment near the
tail lamps.
WARNING:Keep vehicle
doors and luggage
compartment locked and keep
keys and remote transmitters out
of a child’s reach. Unsupervised
children could lock themselves in
the trunk and risk injury. Children
should be taught not to play in
vehicles.
WARNING:Do not leave children, unreliable adults, or animals
unattended in the vehicle. On hot days, the temperature in the
trunk or vehicle interior can rise very quickly. Exposure of people or
animals to these high temperatures for even a short time can cause
death or serious heat-related injuries, including brain damage. Small
children are particularly at risk.
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