2012 LEXUS RX350 key

tA b L e o F Content S
Ow N er Ame N i T ies
Complimentary s ervicesFirst Scheduled Maintenance Service ......................................... 4
S econd Scheduled Maintenance Service ..................................... 4
L oaner Vehicle .............................................................. 5
Travel Protection ............................................................. 5
Roadside Assistance ......................................................... 6
Other Benefits and Assistance Quality Control .............................................................. 7
V ehicle Service History ...................................................... 7
Vehicle Service Agreements ................................................. 7
Body Repairs ................................................................ 7
The Smart Key ............................................................... 8
wA rr ANTY iN f O rm AT i ON
i ntroduction If You Need Assistance ...................................................... 9
T he Lexus Commitment ..................................................... 14
Warranty Coverages at a Glance ........................................... 15
Your w arranties in Detail
General Warranty Provisions ................................................ 16
New Vehicle Limited Warranty .............................................. 18
Federal Emission Control Warranty .......................................... 22
2

o the R b ene F it S A n D A SS i S t A n C e
quality and customer satisfaction.
These repair centers use Genuine
Lexus Parts exclusively in the repair
of Lexus vehicles.
The s mart Key Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key can
be removed from the electronic key
and used to operate the driver’s door
lock, the glove box lock and the trunk
lock (if equipped).
r eplacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer -
ship. If a Smart Key or the key-
number plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted- access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock -
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.org to find a
bonded/registered locksmith who
performs high-security key service.
Keeping the Key s afe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key
number in more than one place, do
not record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
Amenities

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 4918 Months or 15,000 Miles❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operat
-
ing conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page
44 for conditions that apply
. Some conditions require additional maintenance. See below.
I f you drive primarily under any of these special operating conditions, perform
these additional items:
D
riving off-road, on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❑ Replace rear differential oil (AWD)
❑ Replace transfer case oil (AWD)
❑ Tighten nuts and bolts on chassis __ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Wiper blades
d ate: __________________________ Mileage: __________________________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 5136 Months or 30,000 Miles❏ Replace engine oil with 0W-20 oil; replace oil filter
❏ Reset maintenance reminder light
❏ Rotate tires
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Replace cabin air filter
❏ Replace brake fluid
❏ Replace engine air filter
❏ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
__ Fuel lines and connections, fuel tank band
and fuel t ank vapor vent system hoses
I f you drive primarily under any of these special operating conditions, perform

these additional items:
D riving off-road, on dirt roads or on dusty roads:
❏ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❏ Replace rear differential oil (AWD)
❏ Replace transfer case oil (AWD)
❏ Tighten nuts and bolts on chassis __ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Transmission for signs of leakage
__ Wiper blades❏ Replace Smart Key battery
❏ Visually inspect brake pads, calipers
and rotors
❏ Check installation of driver’s floor mat
❏ Inspect wiper blades
❏ Road-test vehicle
d ate: __________________________ Mileage: __________________________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 5354 Months or 45,000 Miles❏ Inspect and adjust all fluid levels
❏ Replace Smart Key battery
❏ Reset maintenance reminder light
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Rotate tires
❏ Visually inspect brake pads, calipers and rotors
❏ Check installation of driver’s floor mat
❏ Road-test vehicle
❏ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operat
-
ing conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page
44 for conditions that apply
. Some conditions require additional maintenance. See below.
I f you drive primarily under any of these special operating conditions, perform
these additional items:
D
riving off-road, on dirt roads or on dusty roads:
❏ Inspect engine air filter
❏ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❏ Replace rear differential oil (AWD)
❏ Replace transfer case oil (AWD)
❏ Tighten nuts and bolts on chassis __ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Wiper blades
d ate: __________________________ Mileage: __________________________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 5572 Months or 60,000 Miles❏ Replace engine oil with 0W-20 oil; replace oil filter
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Replace cabin air filter
❏ Replace brake fluid
❏ Replace engine air filter
❏ Replace Smart Key battery
❏ Reset maintenance reminder light
❏ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Drive belts
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
__ F uel lines and connections, fuel tank band

and fuel tank vapor vent system hoses
I f you drive primarily under any of these special operating conditions, perform
these additional items:
D riving off-road, on dirt roads or on dusty roads:
❏ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❏ Replace rear differential oil (AWD)
❏ Replace transfer case oil (AWD)
❏ Replace transmission fluid
❏ Tighten nuts and bolts on chassis __ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Transmission for signs of leakage
__ Wiper blades❏ Rotate tires
❏ Visually inspect brake pads, calipers
and rotors
❏ Check installation of driver’s floor mat
❏ Road-test vehicle
d ate: __________________________ Mileage: __________________________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 5790 Months or 75,000 Miles❏ Inspect and adjust all fluid levels
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Replace Smart Key battery
❏ Reset maintenance reminder light
❏ Rotate tires
❏ Visually inspect brake pads, calipers and rotors
❏ Check installation of driver’s floor mat
❏ Road-test vehicle
❏ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Drive belt
__ Engine coolant (see page 70)
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operat
-
ing conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page
44 for conditions that apply
. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
D
riving off-road, on dirt roads or on dusty roads:
❏ Inspect engine air filter
❏ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❏ Replace rear differential oil (AWD)
❏ Replace transfer case oil (AWD)
❏ Tighten nuts and bolts on chassis __ Exhaust pipes and mountings
__ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Wiper blades
d ate: __________________________ Mileage: __________________________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 59108 Months or 90,000 Miles❏ Replace engine oil with 0W-20 oil; replace oil filter
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Replace cabin air filter
❏ Replace brake fluid
❏ Replace engine air filter
❏ Replace Smart Key battery
❏ Reset maintenance reminder light
❏ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Drive belt
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
__ F uel lines and connections, fuel tank band

and fuel tank vapor vent system hoses
I
f you drive primarily under any of these special operating conditions, perform
these additional items:
D riving off-road, on dirt roads or on dusty roads:
❏ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❏ Replace rear differential oil (AWD)
❏ Replace transfer case oil (AWD)
❏ Tighten nuts and bolts on chassis __ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Transmission for signs of leakage
__ Wiper blades❏ Rotate tires
❏ Visually inspect brake pads, calipers
and r otors
❏ Check installation of driver’s floor mat
❏ Road-test vehicle
d ate: __________________________ Mileage: __________________________